Vivo phone freezes after system upgrade

The vivo phone cannot be turned on after upgrading, it is recommended to try the following methods:

1. You can try to press and hold the power button for more than 30 seconds to see if the phone can turn on normally.

2. You can press and hold the power button and the volume up button to enter recovery mode and perform a double-clear operation: select Wipe Data Factory Reset to erase all data and restore factory settings.

Chinese recovery select Clear data), wait for the interface to jump, and then select reboot system now to restart the phone.

4. If the above methods still cannot be turned on, it is recommended that you can go to the after-sales service center for testing and processing, and go to the vivo official website - service - service center - select the province and city - check the local after-sales service center.

Mine too, alas, there are loopholes.

Factory reset.

1. Press and hold the volume down button + power on button at the same time in the shutdown state. Headlines Lai Yan.

2. The boot interface appears, release it, and enter the recovery flashing tool for a while. Lai Yan headlines.

3. Through the volume up and down, select wipe data, OK (the volume button is selected up and down, and the power button is OK), the option appears, and yes is selected. Lai Yan headlines.

4. Click Wipe Cache after returning to the menu automatically until it automatically returns to the main menu. Toutoutiaolai.

5. Select reboot and reboot.

It could be that the network is unstable and the upgrade is stuck. It is recommended to force restart, upgrade in a stable network environment, and it is recommended to upgrade with WiFi.

It's best to go to the after-sales service to see if you can re-flash the machine to recover, and generally this situation is hopeless.

If you are stuck updating the system, you can try the following solutions:

1. Force restart.

FunTouch OS and later models: Press and hold the "Power button" and "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. If you can't enter the desktop after restarting, it is recommended to enter recovery mode, "Erase all data", and restart the device again. (This action deletes important data).

Ways to enter recovery mode:

1) Folding screen: operate in the shutdown state, press and hold the "power button" and "volume plus key" for about 5 seconds at the same time, enter fastboot mode, press the volume key to select "enter recovery", and press the power button to confirm the entry.

Devices listed after September: Press and hold the "Power Button" and "Volume Plus Button" at the same time for about 5 seconds in the shutdown state, enter fastboot mode, press the volume button to select "Enter Recovery", and press the Power button to confirm the entry.

3) NEX 3 NEX 3S: Press and hold the top round button for about a second in the shutdown state, then press and hold the volume plus button to enter fastboot mode, press the volume button to select "Enter Recovery", and press the power button to confirm to enter the burial and dismantling.

Models launched before September: Press and hold the "Power Button" and "Volume Plus Button" at the same time for about 5 seconds in the shutdown state to enter the recovery mode.

3. System repair, how to use system repair mode:

Enter recovery mode -- install the system software -- determine the latest version of the network update -- **latest version and install it, connect to the available wifi -- and install -- restart the upgrade package after it is successfully installed.

4. If the above methods cannot help, it is recommended to go to the vivo customer service center and professional and technical personnel will properly assist in handling it。Customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center;

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.

If you are stuck updating your system, you can try the following solutions:

1. Force restart.

FunTouch OS and later models: Press and hold the "Power button" and "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top button for more than 10 seconds to forcibly restart the hand-based machine (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. If you can't enter the desktop after restarting, back up the data, it is recommended to enter the recovery mode, "erase all data", and restart the device again. (This action deletes important data).

Ways to enter recovery mode:

1) Folding screen: operate in the shutdown state, press and hold the "power button" and "volume plus key" for about 5 seconds at the same time, enter fastboot mode, press the volume key to select "enter recovery", and press the power button to confirm the entry.

Devices listed after September: Press and hold the "Power Button" and "Volume Plus Button" at the same time for about 5 seconds in the shutdown state, enter fastboot mode, press the volume button to select "Enter Recovery", and press the Power button to confirm the entry.

3) NEX 3 NEX 3S: Press and hold the top round button for about two seconds in the shutdown state, then press and hold the volume plus button to enter fastboot mode, press the volume button to select "Enter Recovery", and press the power button to confirm the entry.

Models released before September: Press and hold the "Power button" and "Volume Plus button" at the same time for about 5 seconds in the shutdown state to enter recovery mode.

3. System repair

How to use System Repair Mode:

Enter recovery mode -- install the system software -- determine the latest version of the network update -- **latest version and install it, connect to the available wifi -- and install -- restart the upgrade package after it is successfully installed.

4. Customer service center

If the above methods fail to help recover, this or Danpei customer service center needs to be tested and processed (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center);

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.

If you are stuck updating the system, you can try the following solutions:

1. Force restart.

FunTouch OS and later models: Press and hold the "Power button" and "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. If you can't enter the desktop after restarting, it is recommended to enter recovery mode, "Erase all data", and restart the device again. (This operation will delete important data of old jujubes).

Ways to enter recovery mode:

1) Folding screen: operate in the shutdown state, press and hold the "power button" and "volume plus key" for about 5 seconds at the same time, enter fastboot mode, press the volume key to select "enter recovery", and press the power button to confirm the entry.

Devices listed after September: Press and hold the "Power Button" and "Volume Plus Button" at the same time for about 5 seconds in the shutdown state, enter fastboot mode, press the volume button to select "Enter Recovery", and press the Power button to confirm the entry.

3) NEX 3 NEX 3S: Press and hold the top round button for about two seconds in the shutdown state, then press and hold the volume plus button to enter fastboot mode, press the volume button to select "Enter Recovery", and press the power button to confirm the entry.

Models released before September: Press and hold the "Power Button" and "Volume Plus Button" at the same time in the shutdown state for about 5 seconds to enter recovery mode.

3. System repair, the use of system repair mold solution per mu.

Enter recovery mode -- install the system software -- determine the latest version of the network update -- **latest version and install it, connect to the available wifi -- and install -- restart the upgrade package after it is successfully installed.

4. If the above methods cannot help, it is recommended to go to the vivo customer service center and professional and technical personnel will properly assist in handling it。Customer service center address: enter the vivo official website vivo**app--my--service outlets after-sales outlets--select provinces and cities to inquire about the address of the customer service center;

Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.