What should I do if the balance of Didi Express car owners is frozen?

Updated on Car 2024-02-08
8 answers
  1. Anonymous users2024-02-05

    How to unfreeze your balance:

    1. If the balance card is reported as lost many times in a row, it will be frozen by the company as suspected of malicious loss. If you want to unfreeze the balance card after it is frozen, the time or procedure for lifting it will be different depending on the reason for being frozen, and some balance cards may never be released. It is best to call ** or consult in person with the company.

    2. Didi Company stipulates weekly.

    2. Withdrawals can be made on Thursdays, and the income can be withdrawn for all income before 72 hours, and the maximum withdrawal time is 3 times on the same day, and each time does not exceed 5,000 yuan.

  2. Anonymous users2024-02-04

    I'm also having the same problem with sitting and waiting if it thaws.

  3. Anonymous users2024-02-03

    Summary. 1. Wait for the ban to be lifted, because the initial ban freeze time is generally not too long.

    The method of defrosting Didi is as follows.

    1. Wait for the ban to be lifted, because the initial ban freeze time is generally not too long.

    2. Contact customer service to apply for unblocking, if it is not an error caused by the driver, the customer service will generally complete the unblocking faster. However, if the driver really violates the rules seriously, then even if the application is made, it may not be unblocked.

    The way of driving and freight handling is the same, and you can refer to it directly.

  4. Anonymous users2024-02-02

    Yu'e Bao was frozen by Didi Hitch because the amount of money you spent on Yu'e Bao was not enough for your consumption on Didi Hitch, and the deduction was insufficient. As long as the amount transferred into Yue Bao is enough for the deduction amount of Didi Hitch consumption, the deduction is successful, and Yue Bao will be automatically unfrozen. Yu'e Bao was frozen by Didi Hitch because the amount you spent on Yu'e Bao was not enough for your consumption on Didi Hitch Oaks, and the deduction was insufficient.

    As long as the amount transferred into Yue Bao is enough for the deduction amount of Didi Hitch consumption, the deduction is successful, and Yue Bao will be automatically unfrozen.

  5. Anonymous users2024-02-01

    Summary. Hello, glad to answer for you. Didi car, the account is frozen, you can deal with the freezing of the driver side of Didi car:

    21. Call customer service to explain the situation and apply for unblocking. 32. Wait for the end of the freezing period and automatically unblock. 4. The reason why the driver of Didi Chauffeur was frozen was that it was judged by the system to be a swiping order or an illegal operation.

    The actual destination is different from the target destination, and the payment account is the same as the driver's end, etc., which will lead to the banning of the account.

    Didi Che, the account is frozen, what should I do?

    Hello, glad to answer for you. Didi car, the account is frozen, you can deal with the frozen driver of Didi car: 21 Call customer service to explain the situation and apply for unblocking.

    32. Wait for the end of the freezing period and automatically unblock. 4. The reason why the driver of Didi Chauffeur was frozen was that it was judged by the system to be a swiping order or an illegal operation. The actual destination is different from the target destination, and the payment account is the same as the driver's end, etc., which will lead to the banning of the account.

    **How much? Hello, glad to answer for you. ** 400-000-0666 If you go to do something, please pay attention to office hours, it is best to contact in advance**, and then go to the scene to handle it after communication, so as to avoid running empty.

    Remember to wear a mask when you go out, do a good job of personal protection, and put safety first!

    The car has been used, and I didn't pay for it at the time, but I used it to pay for the next day, can I?

    Hello, glad to answer for you. The car has been used, and I didn't pay for it at that time, but I used it for two days, and it's okay. Just pay for it before your next ride.

    Payments don't show up for payments, why can't I do it?

    Hello, glad to answer for you. Payment doesn't show payment function, your network is not good, pro.

    The mobile phone has a network, the network is 4 grids, does not show payment, and cannot enter the payment password!

    Hello, glad to answer for you. You want to pay for the pro.

    Scan the code Qingju electric car, how to close the payment points?

    Hello, glad to answer for you. Close from the inside of the wallet.

  6. Anonymous users2024-01-31

    Summary. Hello dear, glad to answer for you: <>

    Didiche, the account is frozen, you can try the following steps to solve the problem: 1. Log in to the Didi, Didi client or webpage to view the reason for the frozen: Log in to your account on the Didi, Didi client or webpage to check the account status and understand the reason for the frozen.

    If you don't know the specific reason, you can contact Didi and Drip customer service for consultation. 2. Take corresponding measures according to the reason for freezing: According to the reason for freezing, take corresponding measures to solve the problem, such as changing the password, updating the identity authentication information, deleting the violation, etc.

    3. Contact Drip and Drip customer service: If you still can't solve the problem after trying the above methods, you can contact Drip and Drip customer service staff for help. You can contact the customer service staff through the "Customer Service Center" and "**Customer Service" options on the Di, Di client or webpage to explain the specific problem and provide relevant supporting materials, such as identity certificates, trip records, etc.

    Didi Che, the account is frozen, what should I do?

    4G+HO head case prompts that your abnormal service usage record is frozen, you will not be able to ride before 2023-03-2015:59, please use the platform service in accordance with the platform and regulatory requirements. I know.

    Hello dear, glad to answer for you: <>

    Didiche, the account is frozen, you can try the following steps to solve the problem: 1. Log in to the Didi, Didi client or webpage to view the reason for the frozen: Log in to your account on the Didi, Didi client or webpage to check the account status and understand the reason for the frozen.

    If you don't know the specific reason, you can contact Didi and Drip customer service for consultation. 2. Take corresponding measures according to the reason for freezing: According to the reason for freezing, take corresponding measures to solve the problem, such as changing the password, updating the identity authentication information, deleting the violation, etc.

    3. Contact Drip and Drip customer service: If you still can't solve the problem after trying the above methods, you can contact Drip and Drip customer service staff for help. You can contact the customer service staff through the "Customer Service Center" and "**Customer Service" options on the Di, Di client or webpage to explain the specific problem and provide relevant supporting materials, such as identity certificates, trip records, etc.

    Is there an anomaly in the frozen? What to do, dear, hello, glad to answer for you: <>

    If there is an abnormality in the frozen, you can try the following methods to solve it: 1. First determine the reason for the freeze and whether it is because it violates the rules of the platform. If so, the violation needs to be addressed first.

  7. Anonymous users2024-01-30

    1. First of all, there are many reasons for the ban of Didi car owners, and the reasons for supporting the lifting of the ban will be automatically lifted by the system when the Danziling thaw time is reached. 2. Secondly, understand the reasons for freezing, and do less illegal behaviors in the future. 3. The owner has been complained by the passengers many times - in this case, the owner must standardize the behavior of his relatives, get along harmoniously with the passengers, communicate the route, if it is a carpool order, there are multiple customers, to deal with the order of customer delivery, and adjust the atmosphere of the car.

  8. Anonymous users2024-01-29

    1. First of all, there are many reasons for Didi car owners to be banned, and the system will automatically lift the ban when the reason for lifting the ban reaches the unfreezing time. 2. Secondly, understand the reasons for freezing, and do less illegal behaviors in the future. 3. The owner has been complained by the passenger many times - in this case, the owner must standardize his behavior, get along harmoniously with the passengers, communicate the route, if it is a carpool order, there are multiple customers, to deal with the order of customer delivery, and adjust the atmosphere in the car.

    Extended Information: Note to Car Owners: Once the car owner confirms that he or she accepts the carpooling request, he or she should arrive at the carpool starting point specified in the order at the time specified in the order.

    If the carpool cannot be carried out due to the reasons of the car owner, the car owner shall notify the passenger, take the initiative to cancel the order, and pay the corresponding compensation; The owner shall make reasonable efforts and care to ensure the safety of passengers during the ride-sharing process, and safely deliver passengers to their destinations in accordance with the route agreed by both parties; The Car Owner understands and accepts that there should be no cash settlement during the ride-sharing process, and the Car Owner shall not ask the passenger for any property other than the fee specified in the order; The most basic is: the owner shall not violate the provisions of current laws, regulations, local regulations and departmental rules, or carry out illegal operations; Obey traffic rules and abide by good faith; In addition, the owner can set a reasonable driving route according to the actual situation in the course of travel. All road tolls or bridge tolls incurred during the trip shall be borne by the owner independently.

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