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The landlord's question was too vague because the scope of the restaurant industry was too broad. It can be a five-star hotel or a restaurant. Of course, their specific requirements are different. Let me briefly introduce the following I don't know if I can help the upstairs owner.
1. Star hotels:
1. Generally, the height of the person is required to reach 165 cm (female) and male (175).
3. Fluent in Mandarin (foreign language is preferred, generally referring to English).
4. Aged between 18-25, if it is a middle or senior management, the conditions can be appropriately relaxed.
5. There is also a very important one: relevant work experience, which is generally required to be more than two years.
Landlord: The above are simple questions, and there are some random questions, not all of which may be asked.
1. What unit have you worked in the past, what is the salary, and why didn't you do it?
2. Your evaluation of your past units.
3. How do you think about the catering industry, do you have any ambitions to develop in the industry, and if so, please briefly describe your plans as follows.
4. Why do you choose our hotel, and what valuable things can you bring to our hotel? Please dictate.
5. What is your expected position and salary, and if we arrange you in other positions, can you do a good job? If we give you a salary that doesn't meet your requirements, will you do it? Why?
Finally, please give your self-evaluation for 3 minutes.
The above are the problems I encountered during interviews in the past, and I don't know if I can help the upstairs owner.
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That's usually the way things are done in interviews.
1. Self-introduction:
One sentence stating your basic information, giving examples of your abilities that are relevant to the position you are interviewing for, and two bold sentences.
2. Professional interview questions, why choose xx positions?
How do you understand this position?
Catering interview questions and interview skills You interview 119, where there are interview questions and interview self-introduction for various positions in catering.
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I quite agree with the answer of water jacquard, because I am now doing catering, I was also interviewed to enter, is a five-star hotel, but you have to be mentally prepared, but also want to ask, what position do you want to do, because according to the position it has different requirements, and not as strict as the requirements of water jacquard, mainly now star hotels have certain requirements for foreign languages, if you have a more accurate position of the problem I will help you, don't forget that I am engaged in this work, waiting for you.
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Dude has nothing, I used to work in a four-star hotel, in fact, you don't look at the recruitment requirements are written very high, when face-to-face, it will be over if you can pass, the key is that you have to know a little politeness, fluent Mandarin, and a good personal image is enough.
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Depending on the basic image of the person, different employers have different requirements, some also require foreign languages, and then the assessment of basic business.
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Do you have any experience in managing F&B outlets? A: Yes, I used to work as a store manager in a catering business, and during my time at the restaurant, I successfully increased sales and customer satisfaction.
I also understand market trends and competition in the F&B industry, as well as how to manage a chaotic workforce and create budgets. 2.How do you deal with customer complaints in F&B outlets?
A: I will listen carefully to the opinions and suggestions of customers, and take effective measures to solve the problem, such as apologizing to customers, providing coupons or free orders, etc. At the same time, I will also report customer feedback and suggestions to the company in a timely manner in order to improve the service and products.
3.How do you train and manage employees? A:
I will formulate training plans and goals according to the abilities and needs of employees, provide necessary training and guidance, and motivate employees' enthusiasm and creativity. I also conduct regular employee performance reviews and incentives to ensure that employees' contributions are fairly recognized and rewarded. 4.
How do you develop a budget and marketing strategy for your F&B establishment? A: I will comprehensively consider factors such as market demand, competition, costs and benefits, and formulate a reasonable budget and marketing strategy.
I also use methods such as market research and data analysis to adjust and optimize budgets and marketing strategies in a timely manner to adapt to market changes and customer needs. 5.What is your experience in managing health and safety issues?
A: I will comply with relevant health and safety regulations, establish a sound health and safety system and process, conduct regular inspections and maintenance, and deal with and report health and safety issues in a timely manner. I will also strengthen the health and safety awareness training of employees to ensure that their behavior meets health and safety requirements.
6.What are your insights on the development and innovation of food and beverage products? A:
I believe that the development and innovation of food and beverage products is the key to improving customer satisfaction and increasing sales. I will pay attention to market demand and customer feedback, continuously improve and innovate catering products, improve the quality and taste of products, and increase the variety and selection of products to meet the needs and expectations of customers. 7.
How do you maintain a good image and reputation of your F&B establishment? A: I think a good image and reputation are the key to attracting customers and maintaining a competitive edge.
I will pay attention to the decoration and environment of the restaurant, improve the quality and standard of service, establish a good customer relationship and reputation, and actively participate in community activities and public welfare undertakings, and establish the social image and responsibility of the restaurant. 8.How do you respond to emergencies and emergencies?
A: I will formulate emergency plans and processes, establish emergency contacts and communication channels, conduct regular drills and inspections, and handle and report emergencies and emergencies in a timely manner. I will also strengthen the emergency awareness and training of employees, and improve the ability and level of responding to emergencies and emergencies.
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Summary. Questions to ask when interviewing a restaurant manager?
The questions asked in the interview with the restaurant manager are, how do you manage your employees, how do you mediate if there is a conflict between your employees, as a manager, you must adapt to deal with the problems that occur at any time, such as some small problems can not be dealt with, always respond to the top, the manager above knows that you do not have the ability to be a manager!
Eight questions and answers for interviewing a restaurant manager.
Questions to ask when interviewing a restaurant manager? The questions asked in the interview with the restaurant manager are, how do you manage your employees, how do you mediate if there is a conflict between your employees, as a manager, you must adapt to deal with the problems that occur at any time, such as some small problems can not be dealt with, always respond to the top, the manager above knows that you do not have the ability to be a manager!
If you run the management of catering.
How is it. How to manage the hotel, you need to make preparations before opening: determine the target market, decide the main taste of the hotel, lock in the customer base, and determine the theme of the hotel: logo, color, shape, style, etc.
Summary. Kiss! Hello, happy to answer your <>
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Yes, you can wait until you have some of your own, for example, when the industry is better, when it is more warm, you can apply again, and now the hotel business may not be good, so he has no way to recruit people.