The invitations were sent out, and the hotel forgot that there was a wedding banquet, what was going

We will make an appointment with the hotel in advance for our wedding reception. Recently, a Ms. Wang in Guiyang had a headache for her wedding banquet, the reason was that she sent out the invitation, and the hotel forgot that there was a wedding banquet on this day. Netizens also commented, encountering such a thing can really be a headache.

So what's going on here? ** This incident was also reported on the Internet, let's talk about it below! <>

In October last year, the lady signed a contract with the hotel to hold a wedding in March this year. However, due to the impact of the epidemic this year, the hotel could not accommodate guests normally, so I discussed with the hotel to arrange the wedding on October 10 this year. When the lady came back from Shanghai and told the hotel about the wedding banquet, the hotel said that it had picked up other wedding receptions on that day.

The lady was in a hurry, she said that she had repeatedly confirmed the date with the hotel before that, but when the time came, such a thing happened, and she didn't know what to do. She negotiated with the hotel many times to no avail, so she called the reporter for help, and under the reporter's **, the hotel also promised to find another hotel to hold a wedding banquet, and finally the matter was resolved!

In fact, the biggest mistake in this matter is also in the hotel, although the date is postponed, and the lady has repeatedly called ** to confirm the date before that. In the meantime, don't you know to say or refuse to accept other wedding receptions in advance? The probability of this kind of thing happening is also very small, but it has already happened, and you have to think about how to solve it.

When the lady negotiated, the hotel repeatedly shirked, and even had the mentality of not waiting to see her. Whoever changes will also be in a hurry! <>

This year, due to the impact of the epidemic, many wedding banquets have been postponed, and the hotel should also have a memorandum, so that she can always remember some arrangements, if the lady did not go to the hotel and went to the hotel to dine on the day of the wedding banquet, what would be the consequences? I think it must be an embarrassing scene.

This is the poor management of the hotel, the host family engaged in a wedding banquet in a hotel, and then began to prepare for the wedding, but the hotel forgot that there was a wedding banquet that day due to some reasons of the leadership, and then another family came to book the banquet, resulting in the overlap of the banquet of the two families.

The woman booked a time with the hotel for the wedding banquet, paid a deposit, and sent out the invitation, but on the day she arrived, the hotel told her that she had forgotten.

The wedding banquet of Ms. Wang was originally scheduled for March, but due to the impact of the epidemic, it was postponed to October 8, during which the hotel salesman changed three times, and when the time was approaching, the hotel informed Ms. Wang that it had been scheduled for October 8. Finally, after continuous negotiation, it was changed to another hotel for the wedding banquet.

Due to the epidemic, the wedding banquet could not be held as scheduled, so Ms. Wang negotiated with the hotel staff to postpone it to October 8 this year and signed a contract to pay a deposit. However, the staff who contacted Ms. Wang had left and had not done a good job of handing over, so the hotel space was booked. Eventually, the hotel reached an agreement with Ms. Wang to change the wedding reception to another venue.

Caused by the departure of hotel employees. The venue for the two to get married was set by someone else, and the hotel forgot to inform it, and finally excused the resignation with the excuse of a mistake.

Ms. Wang from Guiyang booked a wedding banquet at the Ramada Magic Hotel in Guiyang. The invitations were all sent out, but when she went to the hotel in advance to discuss the details of the wedding banquet, she was told by the hotel that the wedding venue had been booked by someone else.

They had already booked it, but when they went to discuss the matter, they were told that the hotel had been booked, and it turned out that the person in charge had not done a good job of handover when he left.

I think this is the responsibility of the hotel, after all, when the party sent out the invitation, it has repeatedly confirmed with the hotel, and the hotel staff said that there is no problem. However, when the parties came to the hotel to confirm the wedding menu, they were told that there was no banquet.

After the reporter's coordination, the hotel finally helped Ms. Wang change the wedding banquet to the Guiyang Himalayan Banquet Center. Ms. Wang agreed. On October 8, Ms. Wang's wedding was also held as scheduled.

It's the hotel's fault!

Since the hotel accepts orders for other people's wedding banquets, it should be done seriously. Marriage is the most important thing in a person's life, running a hotel to forget other people's wedding banquets and other such important events, who would dare to hand over important banquets to this hotel in the future! Such a hotel will not have a future!

This is a problem of poor internal management of the hotel. Now the wedding booking hotel is very nervous, it can not be forgotten, which not only delays the customer's ceremony time, but also loses its own hotel reputation, should be compensated and dealt with seriously.

I think it's the hotel's fault. The wedding is a big event, but the hotel takes the order but forgets it, which is too much.

Yes, because of the epidemic, the wedding was postponed, and after discussing with the hotel, it was postponed to October, but the hotel forgot about it and booked it directly to someone else, which is a dereliction of duty.

I really have never heard of this kind of operation, it may be that the hotel's business is too busy, otherwise there is really no way to explain the situation of the hotel, and I think the hotel should compensate accordingly for this problem.

This situation is usually missed by the hotel being too busy. Because after all, the hotel is mainly to make money, there is no deliberate non-operation, it is generally caused by being too busy.

Marriage is a top priority, and everyone is very concerned about the preparation for marriage. Everyone wants to have a very beautiful wedding, so they are willing to spend time and energy to prepare for the wedding. During this year's National Day holiday, many families also choose to hold weddings.

But I didn't think of it. Someone actually booked the hotel half a year in advance and forgot about the wedding banquet.

This can be said to be a bad thing, and Ms. Wang is the bride of this wedding. She has been working in Shanghai for many years and was planning to return to Guiyang for a wedding last year. After choosing a date, she also made an appointment for a wedding banquet with the Ramada Magic Hotel in Guiyang.

However, when she went to the hotel in advance to discuss the details of the wedding banquet, the hotel said that her wedding venue had been booked by someone else. This Ms. Wang came to say, but it was really a bolt from the blue. After all, the wedding invitations have been sent out, but the place where the guests eat is gone.

She was also very uncomfortable at the time. What's more, he signed a contract with this Ramada Magic Hotel in October 19. The wedding date was originally scheduled for March, but due to the epidemic, it was postponed.

Later, Ms. Wang also negotiated with the hotel salesman several times and set the date as October 8. But because the hotel frequently changes salesmen, she is also afraid of going wrong, so she repeatedly confirms the wedding banquet period with the other party. It is not until you confirm that it is correct that you send out invitations to invite friends and family.

Unexpectedly, Ms. Wang flew back to Guiyang from Shanghai to negotiate with the store, but the hotel informed her that the wedding venue on October 8 had been booked. Ms. Wang was dumbfounded on the spot, after all, it was too late to retract the invitation. What's more, her relatives and friends have flown over from Shanghai.

The hotel said that it was willing to assist her in changing to other hotels, but she did not expect that the wedding banquet catering would be controversial. What's more, the other party's perfunctory attitude also made Ms. Wang very dissatisfied.

The hotel manager said that this was caused by the hotel staff not doing a good job of handover when they left. Ms. Wang said that she just hoped to be able to return all the deposit or wedding money she paid. Then give a certain amount of compensation and go to the hotel yourself.

Or switch to another restaurant, but you must have 3699 dishes, and the difference in price will be made up by the hotel. She said it was the food caused by the hotel. The hotel was held responsible, and in the end, the hotel changed Ms. Huang's wedding banquet to the Guiyang Himalayan Banquet Center.

Although her wedding has now been held as scheduled, netizens have also expressed dissatisfaction with the hotel's service attitude. Because this is the hotel's fault after all, the hotel should bear such responsibility.

The parties are demanding a certain amount of compensation, and at the same time, they also need to prepare a hotel, and another hotel has been prepared, but the compensation is still under further negotiation.

The party's appeal is to change her to another hotel, but at a better price, and the hotel is responsible for the difference.

The request of the parties, the refund of the deposit and the related fees paid, and later after negotiation, the parties agreed to the request to change the hotel, in this matter, the hotel has a very serious mistake.

The client asked the hotel to help find another hotel where the wedding reception would be held, or to refund the deposit and other expenses.

The appeal of the parties is that as long as they can find a hotel and let him complete the wedding banquet smoothly, there are no other requirements.

The parties hope that the hotel will apologize to them and make corresponding compensation, after all, this kind of thing is indeed a problem on the part of the hotel.

Here's the thing, Ms. Wang from Guiyang was going to hold a wedding during the National Day, and after booking a hotel, she sent an invitation to the wedding banquet to her relatives and friends, but it was not until a few days before the wedding that the hotel told her that the venue for the wedding day had been booked by someone else, and there was no place for Ms. Wang to set up the wedding banquet. In this way, the trouble is big, the invitation has already been sent, and it is too late to take it back.

In fact, no one wants such a thing to happen, but it is inseparable from the hotel's dereliction of duty, a wedding venue is repeatedly booked by two families, there must be a family who has no way to hold a normal wedding, so the impact on the party who does not have a venue to get married is still quite large. Since the reservation has been made to Ms. Wang on the same day, and the contract has been signed, why is the venue still occupied? Marriage is an important event in everyone's life, and if it is delayed by the hotel, it will cause great regret to the groom and bride.

The hotel said that as early as last year, Ms. Wang signed a contract with them, but due to the epidemic, the wedding date was postponed, and in the middle, because the hotel changed the salesman and did not carry out a good handover, this situation happened. But in any case, the responsibility lies with the hotel, and if something happens, it must be properly resolved. In the end, the hotel changed the hotel for Ms. Wang, but due to the different reasons of the price, there was a disagreement, Ms. Wang asked for a refund of the deposit at that time, and also asked for some compensation, but the hotel did not agree, but fortunately, after negotiation, the final negotiation was completed, and the wedding was held as scheduled.

In fact, it is very unlucky to encounter something like this. My big day, but almost because of the hotel's negligence, there is no way to hold it as scheduled, and the invitation to the guests has been issued, and it is very difficult to deal with the aftermath again. I hope that the hotel can take this as a warning and be more perfect and reliable in the future management and provide better service to customers.

The hotel said that Ms. Wang signed a contract with them last year, but due to the epidemic, the wedding date was postponed, and in the meantime, the hotel changed the salesman and did not carry out a good handover, which caused this situation.

There was a woman who booked a hotel before the wedding banquet, but the day before the wedding banquet went to negotiate the details with the hotel, the hotel said that she had forgotten about the wedding banquet and that the hotel had no place.

The couple has already booked a wedding banquet at the hotel, but the hotel has not prepared a wedding banquet for their loved ones.

The handover of the hotel was not done well, and the departing employees did not do a good handover, so this situation happened.

The explanation given by the hotel was that the staff in charge had left the company without handover. But I personally think that the hotel is negligent and mismanaged by the management, otherwise there would not be such a low-level mistake. And the wedding that people have been waiting for for so long has been ruined like this, and the hotel should compensate accordingly.

When we get married, we will hold a wedding banquet at home or in a hotel, which is also a kind of respect for the wedding banquet. In Guiyang, a "strange" thing happened. Ms. Wang, who works in Shanghai, booked a wedding banquet with the hotel in October last year, which was originally planned to be in March this year, but due to the impact of the epidemic.

So I negotiated with the hotel to postpone the wedding banquet to October 10. When Ms. Wang went home on National Day and told the hotel about it, the hotel actually said that it had been booked that day. Who will be anxious when encountering such a thing, and after many negotiations, the hotel also agreed to help Ms. Wang find another hotel to hold a wedding banquet.

Because the contract was signed at the time of booking the hotel, and the hotel could not perform the contract, the hotel had breached the contract, and Ms. Wang could choose to terminate the contract and ask the hotel to return double the deposit, or to repay the damages to the hotel. The final way to deal with it is that the hotel is willing to find another one to hold Ms. Wang's wedding banquet, and also said that the price difference will be borne by the difference, which is also the most beneficial compensation for Ms. Wang! <>

At the beginning, Ms. Wang negotiated with the hotel, but the hotel staff has been evading. This kind of behavior is a bit excessive, and it is also good for your own sign to solve problems in time. Consumers should also be aware of the law, as long as both parties have signed an agreement, if one party breaches the contract, they can be compensated.

I feel that this hotel should also strengthen its own management, this kind of mistake is very low-level, if it happens next time, then the impact on this hotel will be great. <>

Fortunately, Ms. Wang was able to go to the hotel in time to inquire about the situation, otherwise it would be embarrassing to wait until the day of the wedding banquet and when relatives and friends came, the hotel said that it was booked by others. The above is the view, we must know how to use the law in our daily life to protect our rights. The above is the opinion, so do you think the hotel has to bear any responsibility?