Problems with Telecom Broadband First Aid! Telecom broadband network outage problem!

I'm very sympathetic, but I'm miserable too.

My ID number was used by others to apply for broadband, neither my original ID card nor my personal signature, and they did not notify me to confirm whether I wanted to handle that **, and finally they handled it, without my knowledge. When I want to use it, I know that my ID number has been handled by broadband**, and I have signed a one-year agreement with Telecom, this ** has not been canceled, I want to go with me, if I no longer use it, I will have to bear the liability for breach of contract, but this is not my handle at all, I don't know if there is this**, there is this agreement, or a year, not to mention that this agreement is to pay even if you don't use it, now, the person who used my ID card is gone, and the mobile phone number he registered with is gone, Now the suspended broadband is counted on my head, and Telecom said that if I don't use it, I will have to pay liquidated damages and arrears, but this agreement is not signed by me at all, I don't know, why should I be responsible? Besides, when they handled it, why didn't they confirm with the person on the ID number (that is, me) at the time of registration whether they wanted to handle this business?

The mobile phone number they registered is not mine either, why hasn't it been verified? Why didn't I verify it again at the time of the door-to-door installation? How can I handle it without my presence and ID card?

It's too irresponsible, now there is arrears, to find me, but to me to take responsibility, this doesn't make sense, I hope the relevant departments and ** can help me get justice, because their sudden disconnection from the Internet, caused me a lot of losses, I don't know how to explain to my customers and my friends, I haven't rested for a few days because of this incident, who will compensate me for the losses caused by my online business? They also said that I didn't keep my personal information, and said that if I was in arrears for three months or a few months, they would have their own way to claim the arrears, as well as late fees or something. But is it possible to apply for it with just one ID number?

Or a one-year agreement that can't be rescinded? Isn't this just someone who can handle it with anyone's ID number? At that time, they only need to collect the money from the person on the ID card, what does that mean?

How many people are wronged, comrades, what should I do? Because of them, such a big company can't give me a reasonable explanation, can't convince me, I don't even know who to trust now I just entered the society and encountered this problem, what should I do in the future? I'm very helpless, really, and I don't dare to tell my family, I'm afraid that they will worry, everyone will do me a favor and ask me to pay, I am very wronged, saying that I am in breach of contract, I am still wronged, sue them, who am I looking for, who can help me?

Very much agree with going upstairs!

However, I suggest that you call more ** to go to Telecom, it is very likely that you owe money!

If not, I'd have to answer upstairs!

It is recommended not to repair the telecom to directly help you change the cat There is also to check the network cable If the route is connected, the disconnection is normal because the telecom has limited the bandwidth for the route and blocked the route.

I've done this twice too, and he seems to be going to reply to it himself.

Personally, I think it's a problem with the router, and you can see if the router is not very good at heat dissipation!

I used to be like this, as soon as it was hot, it would drop!

Of course, if the network is unstable, it is best to enter the safe mode to kill the virus.

Then I will analyze the general divided into 4 types, 1:: is the problem on the line, it may be that there are too many joints on the line, and the rust on the joints causes the broadband signal attenuation to exceed 30, so it will be dropped.

2: It is the cat's voltage instability that causes the disconnection, and the solution is to change the power supply of the cat with high power 18v or something.

3: It is the wiring problem, that is, you can solve it by asking the telecom terminal maintenance personnel to help you change another pair of wiring, and the solution to the backbone problem is to ask them to change the trunk.

4: It is that the broadband port may be dead, or it may be that the broadband port is useless, of course, it is useless to change the port, and the network card is not of good quality or loose, but this possibility is very small.

5: Please don't copy my answer Respect the fruits of other people's labor This answer is original lang119119

Call 10,000 directly and ask, you are a consumer.

Are you starting too many programs?