Lenovo A880 can t get on the network if you don t turn on WIFI 10

There is a problem with the phone itself, I suggest you consult the official website or the place where you bought the phone. It may be a pirated machine, and many people say that some of its functions are not good.

Dear Lenovo users, hello!

We apologize for the inconvenience caused by the use of your mobile phone.

Since the priority of the wifi network is higher than the data connection, if it is turned on at the same time, the wifi network is used, please understand.

According to the description, if the data connection is abnormal, it may involve whether the SIM card is in arrears, the mobile data service switch, the access point, the system is abnormal, etc. It is recommended that you try to confirm and operate the following:

1. Is the mobile data service switch not turned on?

You can scroll down at the top of your phone's screen to see if the data service feature is enabled.

2. Is the SIM card in arrears or abnormal?

Try dialing ** to see if the call works. In addition, if you have just paid the phone bill after the shutdown due to arrears, you need to restart the mobile phone before you can access the Internet normally, please understand. Or you try to change to a different SIM card for testing.

3. Is it caused by the poor signal of the current network?

Are you sure that other mobile phones can access the Internet normally? Or compare yourself to other users around you.

4. Is it caused by an abnormal access point?

Or check the settings again, you can refer to this for specific settings.

It is also possible to use the "HIAPN" software to re-set the access point for testing.

5. At the same time, do you also make sure that you have operated some traffic monitoring settings?

For example, the built-in security of the mobile phone - traffic monitoring - application network management operation related, or others such as 360 mobile phone guard, etc.

6. If you used it normally before, you can try to back up the important data of the fuselage, and then restore the factory settings of the phone to see if it can be improved. (Operational under System Settings - Backup & Reset).

7. If the system is abnormal due to the fact that you have flashed the third-party firmware or root to obtain permission, etc., you need to re-flash the system to restore the use of the system.

Since we can't see the specific situation of your phone remotely, if the problem persists and cannot be effectively solved, we recommend that you take the time to go to your local Lenovo service center and let the engineer help restore the system or detect and solve it. You can log in to the official website to check the address.

Look at the icon in the upper right corner of the phone, is it the appearance of wifi, or the icon of 3G. But this usually doesn't happen!

1. It is recommended that users press and hold the wifi name and click to cancel the network saving; Click the wireless network in the wifi list, enter the password in the pop-up dialog box, and select [Show password] at the same time, and re-enter and verify the accuracy of the password.

2. If you still can't connect, it is recommended to connect to other wifi attempts, if you can't connect, it may be caused by system abnormality, it is recommended to restore factory settings after backing up data, if the problem is not improved, it is recommended that you send it to the repair site for testing and processing; If the connection to other Wi-Fi is normal, the compatibility problem cannot be ruled out, and it is recommended that the mobile phone be restarted, and the router will check it by itself and try to connect again.

Lenovo authorized after-sales site inquiry.

You are welcome to contact us at any time or visit Lenovo Lewen (for consultation.

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