My Rising Monitoring Center can t open the mutter

It is recommended to delete the antivirus program and reinstall it.

Since August 3, the Rising Global Anti-Virus Monitoring Network has intercepted dozens of "abnormal" malignant viruses, which in addition to normal harm, will also cause mainstream antivirus software and personal firewalls to be unable to open, and even lead to "blue screen", automatic restart, crash and other conditions in the system during anti-virus.

In the last 48 hours, thousands of users have turned to Rising Customer Service Center for help. According to the analysis of Rising anti-virus experts, there may be virus writers or hacker groups who have planned to load anti-anti-virus software programs into various popular viruses, setting off this "war" against mainstream anti-virus software. At present, Rising has intercepted nearly 40 such viruses, and it is expected that the number of such viruses will continue to increase in the near future.

According to Rising anti-virus experts, these viruses include "the latest variants of viruses such as the Legendary Terminator (Trojan) (Rogue (and the "Mississi" Trojan. These viruses run in the background of the computer, steal the user's online games and QQ passwords, and send them to the virus maker.

The common denominator of these new variants is that they specifically target mainstream antivirus software for destruction. When a virus discovers that a user is using antivirus software, it automatically turns them off, making it impossible for the user to kill the virus. At the same time, some viruses can also cause the system to blue screen or automatically restart when the antivirus software detects the virus.

Experts said that similar viruses had been intercepted before, but it was the first time that a large number of viruses targeting antivirus software appeared at the same time.

For this kind of virus, the 2006 version of Ruixing antivirus software has been upgraded to the version, please update the antivirus software to the latest version in time, and open all eight real-time monitoring such as "file", "registry", "memory" and so on for prevention. Users who have been infected with this type of virus can log in.

For users who have not installed Rising anti-virus software, Rising anti-virus engineers have made a free anti-virus tool, which has been released on the afternoon of August 5, please use it as soon as possible to avoid virus attacks on computers.

The rootkit virus exists as a driver on the system, and it is possible to load on the system process, and the files that are called by the system cannot be removed by antivirus software.

The following approaches are recommended:

1.Install Card Helper, then reboot your computer, and then use the latest version of antivirus software to kill the virus.

2.Use the Rising boot disc to boot the computer to start the antivirus.

3.Take off the hard drive, use it as a slave disk, hang it on another computer, and use the latest version of Rising to kill the virus.

4.On Device Manager, after all hidden devices are displayed, find the driver corresponding to the virus file, disable and uninstall it, and delete the virus file.

You need to use other anti-virus software to find out if you can kill it in the experiment.

Remember to uninstall Rising first.