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The air conditioner that my family bought is not Gree's, and it costs money to deliver it upstairs, and there is no charge for installation. When the goods arrive, they will first ask if they agree to deliver the goods upstairs and charge, according to the catty, eight cents per catty. My dad bought the air conditioner, my dad was not at home, my dad couldn't get through, I couldn't see how many catties of air conditioner there was, I just thought I would pay him to send it upstairs.
But he insisted on calling ** to my dad and waiting for him to reply. Because he can't put it downstairs directly, he can't send it upstairs at his own charge, and customers will complain if they are not satisfied. My dad replied that just put it downstairs, it's hot in summer, buy two air conditioners, hanging type.
The air conditioner is divided into external unit and internal unit, a total of four pieces, and the external unit is hung on the outdoor wall, so workers are required to install it outside the building, and there is no need to send it upstairs. When the delivery driver put the goods downstairs, I saw him holding an air conditioner in both hands. I didn't think it was heavy, but when he put it on the ground I tried it, and it was very light.
I think it is necessary for merchants to earn this money, the service spirit is too bad. Can't you give a little subsidy and let the delivery driver send you upstairs. A business that buys air conditioners is like this, and other businesses that sell air conditioners are also like this, what kind of atmosphere.
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Generally, no money is required. If you live in a high building and there is no elevator, this is a charge. Thank you.
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Add money! It's too tricky, I asked in advance, and I said I wouldn't accept it, but I collected it downstairs! Gree's management is so poor that other brands don't accept it together.
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No money, it's not about Gree.
It's a dealer problem.
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The landlord is angry, calmly look at the problem, I am very optimistic that Gree upstairs fee is a dealer's business, Gree is a manufacturer, it can control the first activity, to ensure the stability and unity of the market, to ensure the smooth progress of sales, to ensure quality. Even if it cares about this, it is beyond the reach of the whip, in fact, the punching fee, the upstairs fee... These are just the means of profit-making for dealers, colleagues and landlords should also understand, sometimes it is necessary to hang people in the air to install brackets, place air conditioning units, carry heavy internal and external units, especially cabinet machines, it is conceivable, this is also the need for manpower, dealers do not charge, there is danger, work and tired, which worker is not willing to do, in all fairness, is this reason?
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Generally, air conditioners are installed free of charge, and what you said should be the cost of the installer. You see which region you are. Call the local after-sales service** or you check the Gree air conditioning complaint on the Internet ** to reflect. Good luck.
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This has nothing to do with the manufacturer, but a problem with the dealer.
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It's not about Gree.
It's a dealer problem, don't talk about the manufacturer at every turn.
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Theoretically speaking, buying a Gree air conditioner and moving upstairs should belong to the logistics category, and there should be no charge! Especially now that there are elevators! It shouldn't be charged, if it's to take the stairs, you should give some hard money!
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Talk before you buy.
Whether there is an upstairs fee or something for the installation of the package.
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The air conditioner is free to carry and install, and the accessories need to be consumed.
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No, now you can buy air conditioners that can be delivered to your home, and you can ask to send them upstairs, and there is no upstairs fee.
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As long as it is a regular Gree air conditioner, there is no upstairs fee after sale. There is only a transportation fee, which is the cost of transporting a vehicle from A to B. During this period, the air conditioner was carried by the air conditioner installer, and the air conditioner was carried on the 5th or 6th floors without charge.
For Gree air conditioner installers who charge upstairs fees in violation of regulations, they can call Hefei Gree air conditioner after-sales ** complaints.
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Reasonable, unless you buy Gree air conditioner, the merchant is prompted to install and free door-to-door service fee, if there is no such preferential activity, a certain door-to-door service fee will generally be charged, but the service fee is calculated according to the customization of Gree air conditioner's official website**, you can look at it so as not to be hacked.
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After-sales are only like this, if there is a problem with the air conditioner, the maintenance fee and door-to-door fee will be borne by the air conditioner manufacturer, and if the inspection is faultless, of course, the user will bear it.
Always unplug the power plug from the outlet before disassembling the unit during air conditioner service. Operation on a powered-on device can cause an electric shock. If it is necessary to connect the power supply for repair or testing the circuit, do not remove any live part of the device.
If, during the repair process, there is refrigerant gas discharged, do not touch the discharged refrigerant gas. Refrigerant gases can cause frostbite.
After listening and watching, you can also check by touching, the main purpose of touching is to perceive whether the temperature of each component of the air conditioner is the normal temperature generated during operation in the process of working, so that we can check whether the failure of the air conditioner is caused by excessive temperature during operation.
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This is against the law. You can complain.
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You can complain, did he copy your air conditioner barcode at that time?
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If there is no quality problem in the machine itself, a door-to-door service fee will be charged.
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As of July 2020, delivery and installation are free of chargeIf the person and the outdoor unit are suspended outside, there is a chargeThe hang-up machine is generally not more than 100 yuan, and the cabinet machine is less than 200 yuan.
Gree air conditioner installation fee standard, found that the item that needs to be charged is the installation of window air conditioner; mobile air conditioner drill exhaust hole; There is no valid invoice or valid proof of purchase, no free installation certificate, no barcode. The user shall negotiate with the purchasing store, and if the negotiation fails, the situation shall be reported to the sales company in a timely manner.
The scope of free installation is: Gree Electric household air conditioners, including split type, cabinet type, ceiling type, and patio type air conditioners, are all free of charge. The free installation fee shall be settled by the special service outlets to Gree Electric Appliances in accordance with the requirements of the "Installation Fee Settlement Management System", and shall not be charged to users.
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1. The safety of the outdoor unit.
BAI installation requires the ground or DU wall to be.
Able to accept the weight of the air conditioner; The DAO part of the air conditioner installation should be easy to operate, adjust and repair; The noise, cold (hot) air and condensate of the external machine during operation cannot affect the rest of others; There should be no flammable gas leakage around the external unit; The indoor unit installation is required to be far away from the heat source to prevent the sun from shining directly on the unit; There are no obstacles at the air inlet and outlet of the inner machine.
2. After judging the installation position of the internal and external machines, the internal machine hanging plate should be installed first, and after the external machine and the internal machine hanging plate are installed, then the connecting pipe should be straightened to see if the pipeline has bent appearance; Then check whether there are cracks at the two end of the bell, if there are cracks, they should be flared from the beginning, otherwise there will be fluorine leakage. Then check whether the control line has the appearance of short circuit or open circuit, and seal the connection after determining the pipeline, control line and water outlet pipe. When crossing the wall, two people should cooperate inside and outside the wall to slowly penetrate and out to prevent strain; Connect the pipeline with the internal and external machines, and connect the control line.
3. After the air conditioner is basically installed, the air in the pipe and the internal unit needs to be removed. Tighten the connected external machine joint (fine), and loosen the valve stem of the shut-off valve with a special wrench for about 1 turn; Hear the squeak of the (coarse) joint of the external unit, and tighten the (coarse) joint with a sheet metal hand for about 30 seconds; Completely loosen the stem of the shut-off valve on the (thin) tube.
4. Then use detergent for leak detection, carefully investigate whether there are bubbles coming out of each joint, and after checking that there is no leakage, tighten the valve and secure the cap, and then start the test operation.
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Door-to-door fees, remote fees, maintenance costs, and spare parts (or material costs), and if a fault is found and the repair is not desired, the door-to-door fee and inspection fee will be charged.
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Is it reasonable for the Gree air conditioner installer to extract 20% of the management fee for maintenance expenses for each air conditioner installed?
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This is an unreasonable charge. But you can't do anything about her without credentials!
At the same time, this is also an individual problem, and Gree still pays great attention to the brand image.
Hehe, I'm responsible for the installation of Gree after-sales, and I knew that I would ask someone to install it for you! Too late.
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You can complain with a deposit receipt. If you can't find a consumer association, let the merchant double the compensation.
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I used to sell air conditioners, and that's normal, unless you pay more or make trouble with him. Or pay the money immediately, look at the delivery, install it immediately, the weather is hot and you must ask if you can install it today, it is best to ask him to sign, Chen Nuo time installation, if the time is exceeded, how much will be compensated. Multiple hearts.
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Generally, large home appliance shopping malls are free to install once. They've defaulted, and you can take advantage of **to them**.
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Below the 4th floor, the aerial work fee is exempted; 4. The 10th floor will charge 100 yuan for each aerial work fee; 11th floor and above will charge 150 yuan for each aerial work fee. The same user and the same suite are capped at 300 yuan.
Price Bureau in 2013 said: aerial work fees belong to the market behavior, there is no relevant policy, the state has not issued a charging standard, according to the location of air conditioning installation and the difficulty of construction, the two sides negotiate to collect, consumers buy online, should read carefully, there will be other charging standards online, including aerial work fees.
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The first installation of the new Gree split household air conditioner (cooling capacity less than or equal to 14000W) is free of labor costs, only some special environments and special projects will be charged. Commonly used installation charges are drilling, brackets, pipes, aerial work fees, if you need to know the accurate price, please call the national after-sales service **4008365315 for consultation.
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There is a fee for working at height, but there is a charging standard. Unless it is beyond the ordinary difficulty, such as the need for glass adsorption climbing, or hanging people, or long-distance cranes.
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Yes, but the actual fee for aerial work is very small, depending on the place
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