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Hello dear Samsung users:
According to your description, the appearance of a smartphone malfunction can be influenced by a lot of factors. If third-party software conflicts, viruses, excessive cache usage, hardware and other problems will cause crashes, it is recommended that you:
1.If an external SD card is inserted into the body, take it out for testing. Ruled out the poor performance of the SD card.
2.Test the third-party software before uninstalling the crash to rule out the incompatibility between the third-party software and the phone.
3.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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That's right, that's how it was with my 2014, it's the same with the previous 999, I won't use Samsung anymore in the future.
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Look at what model,Note doesn't like to crash.。
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Yes, I just use Samsung's, and it often freezes.
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No, mine is Samsung's.
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Pay attention to the storage limits of your memory card. Don't put too many things、、、 Samsung has a lot of PPC systems. It's the card. Crashes often. Pay attention to closing programs running in the background (this is the biggest key to solving the problem).
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That's because of the phone's memory or something!
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If Samsung mobile phone is not a smart operating system, it is a self-developed system, because Samsung's self-developed system is not very experienced, so the system is always dead, if the mobile phone uses an intelligent system, then it is nothing more than S60 in WM These two systems, S60 is developed by Nokia and WM is developed by Microsoft, it stands to reason that there is no problem, but Samsung often makes itself smart, it likes to change the system into content with Samsung characteristics when using these intelligent systems, This will cause the system to be overloaded and crash frequently!
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1. The reasons why Samsung phones often freeze are as follows.
1) Caused by software conflicts.
2) Android system compatibility issues.
3) The mobile phone configuration is not high, and the ando version is lower.
4) Hardware problems are generally mainly due to the design defects of the hardware itself, the damage of the hardware, improper operation, etc.
2. The corresponding solutions are as follows.
1) You can use the method of factory reset to clear all the APP software in the mobile phone. Before resetting factory settings, remember to back up your phone's contacts, text messages, ** and other data. Find System Settings, go to the Privacy or Reset option, and select Factory Reset.
2) Sometimes the phone's own system, upgraded Android system, or flashed the new ROM package, because the system compatibility is not good, resulting in Samsung mobile phone often crashing and automatically restarting.
3) The higher version of the andord system, so when flashing the phone to choose the system version, you should decide according to the performance of your own mobile phone, and don't blindly pursue a more advanced experience.
4) For the design defects of the hardware itself, the mobile phone often crashes, we have no way to solve it, but to send the mobile phone to the customer service center for maintenance.
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An internal electrical signal problem caused a crash.
Solution: Enter *2767*8378 to reset the whole machine in standby mode.
In addition, it is recommended to turn on the power-saving mode, which will cause less damage to the parts and save more power, by entering *7693 in the standby state, and the sleep act will be displayed to indicate that the operation is successful.
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What model? Your problem is deep enough! If it's not a hardware problem or a firmware problem,,Install samsungkies on your computer.,Try.。。
Plug your phone into the computer, open the driver wizard will generally check out that there is no driver, and then you can install kies, and then run kies, see if you can update the firmware of your mobile phone, because generally no one buys a mobile phone to upgrade the firmware, unless you prefer to get a mobile phone, updating the firmware is similar to flashing. After upgrading, you can generally have a problem with the phone, but I personally feel that it is relatively safe, because even if something goes wrong, it can still be warranted (if it is within the warranty period) If it is not within the warranty period, then go to the Internet to find the flashing tutorial and firmware, and try it yourself. A dead horse is a live horse doctor, if you really can't do it yourself.
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This phone is like this, running a little more things will crash by itself, please adopt!!
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The characteristics of Samsung mobile phones, whether it is strange or not, just get used to it.
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There is not enough storage or too many background tasks.
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Either the memory is small, or the system is unstable.
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1.If possible, replace the spare battery. Test whether it is an automatic shutdown caused by poor battery performance2
Remove the battery and clean the metal contacts of the battery and the battery of the mobile phone with an eraser. Eliminate the automatic shutdown caused by poor contact caused by the oxide layer in the metal contacts of the battery3Back up the mobile phone data (**thin, short message, multi**data, etc.), try to restore the phone to factory settings, and preliminarily rule out the system problems caused by the installation of third-party plug-ins.
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Ways to solve the phone crash:1There are too many background programs on your phone, so it is recommended to clean up the background frequently.
2.There are too many caches in the mobile app, so it is recommended to clean up the garbage through Phone Manager. 3.
It is recommended to restart the phone for 2 to 3 days. Restore your phone's running memory. 4.
If the mobile phone has been used for a long time, you can go to the customer service center to flash the phone to deal with it.
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Hello and welcome to the Samsung Digital Services platform.
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Starting from Gaisan, the national licensed goods basically have such a problem! There is no sound of playing **!
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