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The property is responsible for:1. Daily maintenance of shared facilities and equipment;
2. Cleaning and greening services;
3. Cooperate with the public security and fire departments to maintain public order in residential areas;
4. Parking and fire management;
5. Maintenance, operation and maintenance of elevators;
6. Decoration management.
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The property is responsible for the following issues:
1. Comprehensive services. The property management company needs to deal with various public and comprehensive affairs in the community, accept complaints and consultations from the owners in the community, and actively carry out cultural, sports and entertainment activities that are conducive to the physical and mental health of the owners of the community;
2. Management, maintenance and maintenance of facilities. The property company must also carry out the daily management, maintenance and maintenance of the houses, public facilities and supporting facilities in the community. This includes the management and maintenance of firefighting equipment, elevators, street lights and street signs, etc.;
3. Greening maintenance. The property company needs professionals to manage and maintain the flower beds and landscaping in the community, including green plant planting, watering and fertilization, etc., to create a green environment in the community;
4. Cleaning service. Property companies need to formulate a sound cleaning system and hire special personnel to be responsible for the daily cleaning and sanitation of corridors, elevators, roads and public places in the community;
5. Security services. Property companies need to formulate a community security system, including arranging special personnel to stand guard, patrol and be on duty, adopt a registration system for outsiders, and equip staff with safety and security equipment, etc.;
6. Parking space management services. The property management company needs to formulate a parking space management system, effectively manage the vehicles entering and exiting the community, and have a special person responsible for guiding the orderly passage and parking of vehicles.
Legal basisArticle 34 of the Property Management Regulations.
The owners' committee shall enter into a written property service contract with the property management service enterprise selected by the owners' general meeting. The property service contract shall stipulate the property management matters, service quality, service fees, rights and obligations of both parties, the management and use of special maintenance funds, property management housing, contract term, liability for breach of contract, etc.
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1. Your cleaners often use the elevator to transport garbage during my working hours, which affects my travel, and the elevator is very smelly, what's going on? Answer: Thank you for your valuable advice to our excavation hall, our company has strict regulations on cleaning and cleaning and cleaning domestic garbage, the first is the cleaning time is xx, the second is the packaging of domestic garbage, can not produce peculiar smell.
For the mistakes of individual cleaners, we must seriously investigate and deal with them and rectify them within a time limit, and at the same time wish you a fast life, thank you!
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The property is responsible for:1. Daily maintenance of shared facilities and equipment;
2. Cleaning and greening services;
3. Cooperate with the public security and fire departments to maintain public order in residential areas;
4. Parking and fire management;
5. Maintenance, operation and maintenance of elevators;
6. Decoration management.
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a) Countermeasures. After nearly 20 years of development, property management is gradually moving towards the track of socialization, specialization, marketization and integration, and has become an important tertiary industry and is accepted by more and more urban residents. Real estate developers hire a property management company to solve the common problems caused by real estate occupancy before moving in
The community construction waste pile is integrated into the mountain, the water and electricity network is incomplete, and the running, rising, dripping and leakage in the house are serious, so as to provide comprehensive services and safety guarantees for the owners. When choosing to buy a property, a large number of owners also take whether the animal husbandry management is sound after moving in as an important condition for buying a property, and even many owners choose real estate for the brand of the property company. However, property management is an emerging industry, and many owners and real estate developers are not very clear and understand the service content of the property company, coupled with the quality of some real estate projects after moving in, resulting in various contradictions and problems between owners and developers, and between owners and property management companies.
How property companies deal with these contradictions and problems is very important to effectively protect their own brands and interests, and effectively safeguard the legitimate rights and interests of owners and developers.
b) Frequently Asked Questions.
1. Water outage, power outage, and trip at home;
2. The gas pressure is too small;
3. The tap water is turbid or has debris;
4. Noise pollution in residential areas;
5. Damaged electrical appliances at home need to be repaired in time;
6. The child needs to be assisted in finding the property if it is lost;
7. The elderly need to be supported;
8. Quarrels or other disputes between owners;
9. The owner occupies the parking lot and affects the parking of others;
10. Public equipment and facilities are damaged and need to be repaired;
11. Noise pollution from other surrounding units;
12. The owner encroaches on the green belt or public space;
13. Complaints from owners or tenants about illegal decoration;
14. The poor service attitude of the employees of the property company needs to be rectified;
15. Complaints that all kinds of expenses are too high;
16. The surrounding traffic is not matched;
17. The property right certificate of the development company is not in order;
18. Report on the repair of damage in public places;
19. Parcel storage needs;
20. Assist the owner to move;
21. The property needs to be escorted;
22. The owner faints and needs assistance;
23. Dogs and pets in the community need to be dealt with;
24. Landscaping needs to be built.
1. Responsibilities of the property.
1) Responsible for the management of public security precautions in public places in each area of responsibility;
2) Manage vehicles entering the area of responsibility and keep the roads clear;
3) Responsible for the cleaning, greening and inspection of public facilities and equipment in the area of responsibility;
4) Responsible for the management of decoration and construction personnel in the area of responsibility;
5) Responsible for accepting complaints from owners and collecting opinions from owners.
2. Obligations of the property.
1) Performance of property management contracts;
2) Accept the supervision of the management committee and the residents of the community;
3) Major management measures shall be submitted to the Management Committee for deliberation and approval by the Management Committee.
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