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If there is no sound from the lower speaker during the call, it is normal, because in order to ensure the quality of the call, the lower speaker will automatically turn off by default during the call, and turn it on after the call ends.
There is also a speaker suddenly no sound output, it may be because of the installation or upgrade of some application software, in use changed the original settings of the phone audio path, you can restart the phone first to try, if the problem still exists, you can back up the data and restore the factory to try.
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If there is no sound on your phone, you can use the following methods to troubleshoot:
1.Check to see if your phone shows the headset icon.
If the phone is not plugged into the headphones, the headset icon is still displayed, which will cause the phone to play silently.
2.Please make sure the horn is not obscured.
Please make sure that the position of the sound outlet of the speaker is not occluded, such as protective case, protective case, etc.
3.Try cleaning the horn dust filter.
You can use a soft, long-bristled brush dipped in alcohol and scrub the dust filter inside the sound hole to see if the sound returns to normal.
4.Follow the steps below to detect if the device is making sounds normally.
Please open the My Huawei app on your phone and find My HUAWEI app > Service > I want to detect > Other > Device sound problem (Service app > troubleshooting > More > Other > Device sound problem to start detection).
2) If the sound is abnormal, it is recommended that you back up important data in advance (WeChat QQ and other apps need to be backed up separately) and bring the purchase voucher to the Huawei Customer Service Center for professional testing.
If you still can't resolve the issue or still have doubts, back up your data in advance (apps such as WeChat QQ need to be backed up separately) and bring your purchase voucher to a nearby Huawei customer service center for maintenance.
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The external speaker of the mobile phone generally uses the multi-** volume of the mobile phone, you can first check whether the multi-** volume of your mobile phone is turned off or the silent mode is turned on. Generally, mobile phone speakers will not break.
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Reason 1: The speaker of the mobile phone is broken, and it needs to be repaired at this time. Reason 2:
The volume of the mobile phone is not turned on, and it is turned to silent or vibrate, solution: 1. Open the settings, tap Sound and vibration; 2. Check whether the volume of each option is normal, and set the appropriate volume.
Hope it helps.
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It is very likely that the headphone mode of the mobile phone was turned on suddenly, so there will be no sound, you can check the multi** mode in the settings, turn off the headphone mode, and the speaker will have sound.
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The first case: first check whether there is a headset or Bluetooth mark on the top of the phone, if there is a headset or Bluetooth mark, it should be that the phone has entered the headphone or Bluetooth mode, just turn it off.
In the second case, if the mobile phone system is abnormal, you can press and hold the power button of the mobile phone and restart the mobile phone to try.
The third case: the volume on the phone is not turned on or the phone is set to silent or vibrate.
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First of all, check whether there is a headset or Bluetooth mark on the top of the phone, if there is a headset or Bluetooth mark, it is the phone that has entered the headset or Bluetooth mode, and you can turn it off; If the phone system is abnormal, press and hold the power button of the phone and restart the phone.
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Summary. If there is no sound on your phone, you can use the following methods to troubleshoot:
1. Check if the phone shows the earphone icon.
If the phone is not plugged into the earphones, the earphone icon is still displayed, which will cause the phone to play silently, and there are many reasons for this phenomenon, which may be due to liquid, moisture, dust, etc., or whether the earphones are standard or not, which may affect the function of the earphone jack. Here's how you can try to solve it:
1) Please try to plug in and unplug the earphones once or restart the phone to try.
2) If there is liquid or dust in the headphone jack, please try to clean it.
3) If your phone display is still abnormal, please back up your data in advance (QQ, WeChat and other third-party apps need to be backed up separately), bring the relevant purchase voucher, and go to a nearby Huawei customer service center for more help.
2. Make sure the horn is not blocked.
If your phone is still abnormal, please back up your data in advance (QQ, WeChat and other third-party apps need to be backed up separately), bring the relevant purchase voucher, and go to a Huawei customer service center near you for more help.
Huawei phones can't hear sound without turning on the speakers.
Hello, I am helping you to inquire about the relevant information and will reply to you immediately.
If there is no sound on your mobile phone, you can troubleshoot it by the following methods: 1. Check whether the mobile phone displays the earphone icon If the mobile phone is not plugged into the earphone, the earphone icon is still displayed, which will cause the mobile phone to be silent. Here's how you can try to solve it:
1) Please try to plug and unplug the ear void machine or restart the mobile phone to try (2), if the earphone jack has liquid, dust, etc., please try to clean up. (3) If your phone's display is still abnormal, please back up your data in advance (QQ, WeChat and other third-party applications need to be backed up separately), bring the relevant purchase voucher, go to the nearest Huawei customer service center for more help2, make sure the speaker is not blocked3, restart the phone or change the audio source, and then try; 4. Get more helpIf your phone is still abnormal, please back up your data in advance (QQ, WeChat and other third-party applications need to be backed up separately), bring the relevant purchase voucher, and go to a nearby Huawei customer service center for more help.
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If your phone is silent, you can use the following methods to troubleshoot:
1.If the earpiece is silent, it is recommended that you enter the service app for earpiece detection: if the detection is normal, it is recommended that you change to another audio source to test and check whether it is normal; If the detection is abnormal, it is recommended that you use a soft brush to clean the handset area of your phone to see if it can be improved.
2.If only the speaker is silent, it may be that the audio channel is chaotic, which will cause the speaker to not make sound, it is recommended that you restart the device to try, if it does not improve, it is recommended that you enter the service APP for speaker detection: if the detection is normal, it is recommended that you change to another audio source to test and see if it is normal; If the detection is abnormal, it is recommended that you use a soft brush to clean the speaker area of your phone to see if it can be improved.
3.If there is no sound from the earpiece and speaker**, under normal circumstances, the handset and speaker will not be damaged at the same time, it may be a system problem, and it is recommended that you try it after restarting the device. If the problem does not improve, it is recommended that you back up your important data in advance (third-party apps such as QQ and WeChat need to be backed up separately) and upgrade to the latest version.
If the problem persists, contact Huawei Consumer Service** (950800), back up your data in advance (third-party apps such as QQ and WeChat need to be backed up separately), and bring your purchase voucher to a Huawei Customer Service Center near you for further assistance.
Huawei Customer Service Center.
Repair spare parts** inquiry.
Make an appointment for service.
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Dear, hello, if your mobile phone has no sound, you can troubleshoot it by the following methods: 1, check whether the mobile phone shows the earphone icon If the mobile phone is not plugged into the earphone, the earphone icon is still displayed, and the guide key will be hidden to cause the mobile phone to be silent, and there are many reasons for this phenomenon, which may be liquid, damp, dusty, etc., or whether the earphone is standard may affect the function of the earphone jack. Here's how you can try to solve it:
1) Please try to plug in and unplug the earphones once or restart the mobile phone to try (2), if the earphone jack has liquid and dust, please try to clean up. (3) If your phone's display is still abnormal, please back up your data in advance (QQ, WeChat and other third-party applications need to be backed up separately), bring the relevant purchase voucher, go to the nearby Huawei customer service center, get more help2, make sure the speaker is not blocked3, restart the phone or change the ** audio source after the local tracking; 4. Get more helpIf your mobile phone is still abnormal, please back up your data in advance (Tongliang and QQ, WeChat and other third-party applications need to be backed up separately), bring the relevant purchase voucher, and go to the nearby Huawei customer service center for more help I hope my answer will be helpful to you, Finally, I wish you good health and a happy mood! <>
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