How much does it cost to complain about black cats, and does black cat complaints charge

More than 1,000 yuan. Theoretically, 12315 is more effective. Black Cat is owned by Sina and is just a corporate organization. Behind 12315 is the Administration for Market Regulation, which is the competent authority of the complained company.

If your complaint ticket status is:"Processing", means that the Black Cat platform has notified the corresponding merchant of your complaint, it may take a certain amount of time for the merchant to deal with it due to the large number of complaints, please wait patiently; If your complaint ticket status is:"To be assigned", indicating that Black Cat is making every effort to get in touch with the merchant; If your complaint ticket status is:"Failed", indicating that your complaint has been returned for various reasons, please modify the complaint and resubmit it, and the reason for the failure will be stated in the original complaint form. Missing the most basic transaction-related information in a complaint ticket may also result in a complaint being filed"Returned"The more detailed the relevant evidence, the more conducive it is for the merchant to quickly resolve your complaint, and you can submit it again after modifying and supplementing it.

Summary. The Black Cat platform does not charge any fees for accepting and resolving consumer disputes, and all official channels have taken the name of "Black Cat Complaint" and carried out the official certification of the corresponding platform, so consumers are requested to carefully check the relevant certification instructions when using it. Consumers can now lodge a complaint by:

Black Cat Complaint" official website and "Black Cat Complaint" client, "Black Cat Complaint" official certification WeChat, Alipay applet, the official voice channel is "Black Cat Complaint" official Weibo and "Black Cat Complaint" WeChat*** (ID: heimaotousu), no personal customer service WeChat and QQ number, please do not listen to any black cat name to help solve the complaint to ask you for money. At the same time, the information required to resolve the complaint will be automatically notified through the official platform and the system, please refer to the system message, and the platform will not take the initiative to ask you for private information through personal means.

If you find any of the above frauds, please report to the police in time to avoid damage.

Hello, consult a lawyer to serve you, have received your empty problem, the current consultation of people than the oak collapse Ha Please wait for two minutes Oh kiss. Dear, we're helping you solve your problem.

The Black Cat Complaint Handling Complaint Hall does not charge any fees, all charges in the name of the Black Cat Complaint are impersonation and deception, please report to the police in time and feedback with the Black Cat Official. ”

The Black Cat platform does not charge any fees for accepting and resolving consumer disputes, and all official channels have taken the name of "Black Cat Complaint" and carried out the official certification of the corresponding platform, so consumers are requested to carefully check the relevant certification instructions when using it. At present, consumers can complain through the following channels: "Black Cat Complaint" official website and "Black Cat Complaint" client, "Black Cat Complaint" official certification WeChat, Alipay Xiaocheng Rotten Li Xu, and the official voice channels are "Black Cat Complaint" official Weibo and "Black Cat Complaint" WeChat***(ID:

heimaotousu), no personal customer service WeChat and QQ number, please do not listen to anyone who asks you for money on the grounds that the name of the black cat helps solve complaints. At the same time, the information required to resolve the complaint will be automatically notified through the official platform and the system, please refer to the system message, and the platform will not take the initiative to ask you for privacy information through the hidden call of the individual. If you find any of the above frauds, please report to the police in time to avoid damage.

If you are satisfied with me, you can click on my avatar to direct me to ** consultation. It is a pleasure to serve you and I wish you a happy life.

Summary. Black cat complaints may or may not be effective. Since the black cat complaint is not a market supervision department, it itself does not have any binding force on the business, but through the user in the black cat complaint, the complaint content is recorded on the Internet, which may have a certain impact on the reputation of the business, so the business that cherishes the "feather" will pay attention to the content of the complaint and actively solve the problem, and then the complaint will have an effect.

Black cat complaints may or may not be effective. Since the black cat complaint is not the market supervision department, itself is not binding on the business, but through the user in the black cat complaint, so that the complaint content is recorded on the Internet, may have a certain impact on the reputation of the business, so cherish the "feathers" of the business will pay attention to the content of the complaint and actively solve the problem, and then the complaint will have an effective cluster.

Can you elaborate on that a little bit more?

Black Cat Complaint is a consumer service platform under Sina, which was officially launched during 315 in 2018, relying on Sina and Weibo big data, and is mainly committed to solving consumer disputes with the Internet model to help consumers and enterprises solve consumer disputes in one stop. But there are also many netizens who say that in fact, black cat complaints are not very reliable.

It didn't work.

Black cat complaint is only a platform, and can not solve consumer problems, it is recommended that the majority of consumers still use the law to protect themselves, there is no need to spend too long to complain on black cat, because the platform can not solve consumer problems at all.

Black Cat complained just to package its own platform, saying how good the platform is, and sending some news and sending some new **, which is just a trick, because the platform is really unreliable.

Hello question, I haven't paid the claim for two months, who should I deal with this?

And then keep the information or something.

Filing a lawsuit in court.

Ask all the questions, and go straight to the court, right? Do I need a lawyer to file a lawsuit?

5.After the case filing formalities, the case will be scheduled by the court for trial.

3. For cases that fall within the scope of legal aid stipulated by law, you can also apply for legal aid, and there will be a special lawyer to help you with the case!

It is a pleasure to serve you and I wish you a happy life.

Personally, I don't think it's effective.

Black Cat Complaint is a consumer service platform under Sina, through which users can complain about the irregular behavior of merchants, and there is also a corporate reputation list to help consumers make consumer behavior decisions. On March 14, 2018, Weibo and Sina.com jointly held the March 15 Forum with the theme of "Building a New Consumption Ecology", and the consumer service platform Black Cat Complaint jointly launched by the two parties was officially launched.

The black cat complaint is not a market supervision department, and it has no binding force on the business, but when the more people know about the black cat complaint, the more people leave a complaint record on the black cat complaint, and the more people go to check the black cat complaint before consuming, the merchants who hope to operate for a long time will pay more and more attention to this platform and deal with the above complaints more and more actively.

Of course, some businesses, such as True Color Travel Photography, have been affected by the epidemic and have been unable to operate, with stores cancelled, arrears of employee wages, and delays in customer refunds. But the more people complain, the more it reminds other consumers not to be deceived, which is also a merit.

In addition to complaints on the black cat, consumers can also make complaints, and the market supervision and management department where the merchant is located will deal with it, and you can check the processing progress in **.

The Black Cat complaint platform is effective, because if the merchant does not deal with consumer complaints, it will affect its social credit. After a long time, consumers will think that the merchant has no credit, and eventually it will have a serious impact on the merchant's own operation. Therefore, after receiving a complaint from a consumer, the merchant usually deals with it.

However, compared with 12315, the effect of 12315 will be relatively better.

Which is better, black cat complaint or 12315 complaint?

If consumers want to complain, they should give priority to 12315 complaints, and the effect of 12315 complaints is better. The main reason is that 12315 is a consumer rights protection platform officially established in China, which has a relatively high authority. The black cat complaint platform is a private complaint platform initiated by Sina, the authority of the black cat complaint platform is relatively low, and many businesses will directly ignore the black cat complaint platform.

After the consumer complains in 12315, the complaint will be transferred to the business administration department where the business is located, and then the business department will come forward to negotiate. After the black cat complains about the complaint, the staff will contact the complained merchant to let it deal with the complaint of the remaining dry hand project, but as for whether the merchant will deal with it, it all depends on whether the merchant attaches importance to its reputation.

Depending on the situation, some work and some don't. Many consumers have all hopes to go to the black cat to complain, and the result is successfully reported, which is still useful and has a certain validity.

Platform Services. If a user has a dispute with the enterprise in the process of consumption, he can submit the corresponding voucher for a complaint through BlackCat.

On November 6, 2019, the collective complaint function was launched, and after one person initiates a collective complaint, others can quickly participate based on the content filled in by the initiator. This feature simplifies the consumer complaint process and provides a channel and platform for "mutual assistance". At the same time, the rights defenders involved in collective complaints can share information, form a joint force, expand the influence of complaints, and urge enterprises to resolve complaints more efficiently, so as to better protect their legitimate rights and interests.

Hello Black Cat Complaint is a consumer service platform under Sina, which shows that as of the end of July 2020, the platform has received more than 2.36 million valid consumer complaints, and nearly 180,000 valid complaints in July.

Black Cat Complaints is ranked weekly, monthly, and quarterly, and the list of red and black lists is published. The Red List is a ranking of high-quality merchants who handle complaints effectively, and the Black List is a ranking of irresponsible merchants. The ranking of the red and black lists is mainly based on the impact factors of multiple dimensions such as "number of valid complaints", "number of replies and confirmation completions", "response time" and "initial allocation time".

The black cat complaint platform said that on the one hand, the red and black list can provide data reference for the majority of consumers, and on the other hand, it is also a praise for enterprises that provide high-quality services and a reward for irresponsible businesses.

You can open the ** login on your computer to make a complaint. After logging in, click I want to make a complaint, and then follow the steps on the page to enter the relevant complaint object and content. After submitting a complaint, it can be approved. Here's how to initiate a complaint:

1. Enter the black cat complaint on the computer, and click to enter after finding its official **.

2. Click the login button in the upper right corner after entering the **.

3. Enter and click Login with your password in the login screen that appears.

4. Log in to the ** and click the I want to complain button.

5. Select the type of complaint on the page that appears.

6. Click the Agree to the Agreement button after the page jumps.

7. Select the object of the complaint on the page that appears or directly enter the desired object of complaint.

<>9. Continue to enter the details of the problem you need to complain about on the page that appears.

<>11. After the page jumps, you can see that the content of the complaint is under review, and if the review is passed, the corresponding complaint can be completed.

Don't go, it's useless, it's just a platform, the merchant doesn't solve it for you, the platform has no tricks at all, it's better to hit the mayor**.

Enter the official website of Black Cat, Zhaohuazhi finds the entrance such as "Contact Us" or "Customer Service" at the bottom of the page, and after entering, select the "Complaint Suggestion Proposal" option, fill in the relevant information and submit a complaint. 2.Call Black Cat customer service** to make a complaint:

Enter the official WeChat of Black Cat***, select "Contact Customer Service" in the bottom menu, select the "Complaint Suggestion" option after entering, fill in the relevant information and submit the complaint. No matter which way you choose to make a complaint, you need to provide detailed content of the complaint and relevant evidence so that BlackCat can deal with your problem in a timely manner.