What s going on with the phone not receiving text messages

For example, Unicom customer service asks if the mobile phone card is used normally, and the mobile phone card is changed to another mobile phone, try.

What should I do if I can't receive text messages on my phone.

Why can't I receive text messages on my phone.

1. There is a problem for no reason.

Problems on the carrier's server, network latency, etc., so call your mobile network operator;

2. The mobile phone is in arrears.

This is the most basic problem, now mobile phones will generally be rated credit rating, if the credit rating is high, the amount of arrears will be larger, and the credit rating is linked to the timeliness of their payment. Now if you are in arrears, you will generally not directly disconnect your mobile phone** and the SMS function, so when you can't receive the SMS, think about whether the operator sent a text message to urge you to pay the call bill and didn't pay it.

3. The phone storage is full.

This situation is generally more common in non-smart phones, thinking that the storage of non-smart phones is generally limited, and many text messages are saved by default in the mobile phone card, and the storage capacity of the mobile phone card is small, so it is generally easy to be full. At this time, you need to delete some text messages or other things that occupy memory.

4. SMS center number setting.

Problem 5: Problems with mobile phone settings.

Problem 6: Blacklist and message blocking are set.

If you use a vivo mobile phone and the mobile phone cannot receive text messages, you can check it as follows:

1. Some SMS messages cannot be received

1. Check whether the number blacklist is set up in the harassment information interception.

Enter the message app - "circle icon" in the upper right corner - harassment information interception - blacklist management - number blacklist, if the number is added to the blacklist, incoming calls and messages will be blocked.

2. Check whether there is any third-party butler software that intercepts the text message.

Some security management software will intelligently filter the received text messages, it is recommended to uninstall the app, the list of these software is generally as follows:"xx housekeeper"or"xx Security Assistant"Christen;

3. Please check if you just can't receive the text message sent by your iPhone.

If you just can't receive text messages from your Apple phone, you can receive messages from other mobile phones, probably because the mobile phone number has been bound to an Apple device before, and the other party is sending an iMessage, not an ordinary text message. Please refer to Apple's official instructions to unbind your mobile phone number from your Apple device, and the specific steps are subject to Apple's official instructions.

4. Check whether the content of the SMS contains sensitive words, which makes the mobile phone unable to receive it.

Please ask the other party to use a test text message, such as sending: thank you, etc., to check whether it can be received normally, and if it can be received normally, it means that the previously sent text message may contain sensitive words.

2. All text messages cannot be received.

1. You can try to switch the airplane mode on and off, or restart the phone to re-trigger the network and try again.

2. Third-party SMS apps may have compatibility reasons, so it is recommended to use the system's own SMS app. Go to Settings > Apps & Permissions > Permissions > Permissions > Default App Settings > Info, set to Info.

3. It is recommended to put the SIM card on other mobile phones to receive SMS test. If you still can't receive SMS, it is recommended to consult the carrier's customer service.

If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:

Scenario 1: If the SMS number is set incorrectly, please reset the correct SMS number. For example, for Huawei mobile phones, you can turn on the mobile phone, enter "Information - More - Settings - Advanced - SMS Allocation Center", and operate the settings according to the interface prompts.

Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.

Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.

Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.

Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.

Situation 6] There is a problem with the mobile phone, and the test can be replaced.

If it still doesn't work after excluding the above reasons, you can click it.

Feedback, we will check and deal with it as soon as possible.