Obi Island can t open for help

When this happens, it may be caused by network congestion during peak hours, so it is recommended that you try to log in a few more times, and if you still can't log in, you can try the following methods.

1. Clear the cache of the browser and fail to log in to Obi Island after many attempts, probably because your computer is logging in to an outdated version of "Obi Island", then you need to clear the cache on your computer, and then you can log in to the latest version of "Obi Island". Don't worry, it's definitely an easy thing to do. First you have to figure out which browser version you're using.

The version of your browser can be identified by the icon you click every time you surf the Internet, so if you already know the version of your browser, follow the steps below to clear the cache on your computer.

If you are using:

Open it; On the menu bar above your browser, click on "Tools";

In the drop-down Tools menu item, click on "Internet Options";

At this time, you will see a pop-up window, this window will display the "General" item by default, and find the "Internet Temporary Files" column;

Click on "Delete Files";

At this time, the pop-up dialog box asks you whether to delete all offline content, click "Delete all offline content", and then click "OK";

Make sure that the cache on your computer is cleared, close your browser and open it again, at which point you can try to log in to Obi Island again.

If you are using:

Open it; On the menu bar above your browser, click on "Tools";

In the drop-down Tools menu item, click on "Internet Options";

At this time, you will see a pop-up window, this window will display the "General" item by default, find the "Browsing History" column;

Click "Delete";

Click on "Delete Files";

At this time, the pop-up dialog box asks you to confirm that you want to delete all temporary files, click "Yes";

Make sure that the cache on your computer is cleared, close your browser and open it again, at which point you can try to log in to Obi Island again.

If you're using Firefox

Open Firefox;

On the menu bar above your browser, click on "Tools";

In the drop-down Tools menu item, click "Options";

At this time, you will see a small pop-up window, click "Privacy" at the top of the window;

Find the "Private Data" column and click "Clear Now";

Click on "Delete Files";

Make sure the "Cache" option is selected, then click "OK";

Make sure that the cache on your computer is cleared, close your browser and open it again, at which point you can try to log in to Obi Island again.

2. Contact the network service provider If you try the above methods and still can't log in to Obi Island, it is likely that there is a problem with the network you are using, and it is recommended that you call the network provider to report the fault.

Try it in a different browser.