Who to complain about the five star Sheraton Hotel

Sheraton Hotels are owned by the Lee Group, a subsidiary of Li Ka-shing. Generally speaking, if you have any problems in the hotel, you can go directly to the lobby manager. Or call the national consumer rights protection agency **"12315". Hope it helps.

Like you, there is no way to complain Sheraton such a big hotel is not as good as imagined Staying at the Sheraton Hotel Lost in the room A necklace worth about 30,000 During this room, only two waiters entered the room to check and clean the room When I first found it lost, I was not too anxious I thought that the quality of such a big hotel should be no problem I will return the things to the owner But the more I looked, the more I felt that the hotel was not the case During the search, there were no clues The service staff did not admit it until the police called the police The police need to cooperate with the manager to find At noon, we were all left to eat in the area Let us wait in Sheraton need to find a day No result During the period, no manager came out to cooperate and comfort the guests After that, there was no Sheraton** until I didn't know I stayed at Sheraton at night to the meeting and found that the necklace was lost and never left Sheraton They can adjust the monitoring Monitoring can also clearly see that I checked in with the necklace It was lost like this I don't know They don't have any advice on how to deal with their staff There is no comfort and feedback on my loss Such a big hotel Dealing with problems for customers in this way is really incomprehensible to me, there is no way to complain, and I want to cry without tears.

Find a business administration or call 12345 to file a complaint.

Find the assistant manager of the lobby, and then the manager on duty.

Call 114 and ask if you don't know how to pull.

Under normal circumstances, employees should complain directly to their immediate supervisor if they are dissatisfied with their work; If you are still not satisfied with the response of your immediate supervisor to your complaint or if your employee is unwilling to have your complaint handled by your immediate supervisor, you can file a complaint with the HR Manager of the hotel in person. The method of complaining can be in person or in writing. In order to facilitate the investigation, the employee is required to indicate the employee's name and department in writing to express the sincerity of the complaint.

2. To accept complaints, solve the problem at the lowest level as much as possible, and strive to make the complainant satisfied with the results.

3. The management personnel who accept the complaint should communicate with the complaining employee directly and individually, and discuss how to solve the problem without going through a third party, so as not to complicate the situation.

Living in a five-star hotel, the door next door is very noisy, you can complain.

OK. If the hotel can not solve the related problems, you can complain to the Consumer Rights Protection Association, if it is not noisy due to the hotel, you can complain to the Environmental Protection Bureau.

Legal basis: Article 46 of the Law of the People's Republic of China on the Prevention and Control of Environmental Noise Pollution When using household appliances, musical instruments or other indoor entertainment activities at home, the volume shall be controlled or other effective measures shall be taken to avoid environmental noise pollution to the surrounding residents.