Questions about the ThinkPad warranty

Updated on number 2024-02-08
14 answers
  1. Anonymous users2024-02-05

    This is a direct complaint, During the warranty period, you have to pay to repair it that is man-made damage, you are not man-made, there is no reason to ask you for money, the highlight is the screen bad point, that is also under warranty, whether it is caused by the highlight or not, it is within the scope of the warranty, first complain, if the complaint is ignored, then find the consumer association, but there is another point that you use Master Lu to test the use time of your hard drive, don't be a second-hand, I have a friend who bought a thinkpad, and the result is a refurbished that has been used for more than three years, You look at how much time the hard drive is used, you estimate how many hours a day you use, and then calculate that if it is too much, then you have more reasons, even if it is normal, then you can still complain about the problem of that screen, and the customer service will find the consumer association if you ignore it.

  2. Anonymous users2024-02-04

    Is it a bright spot caused by cleaning or is there something I didn't see at the beginning? If it is caused by cleaning, then the customer service has every reason to artificially refuse the warranty. If it has nothing to do with cleaning or something, then it must be within the scope of the warranty, and then you can complain.

  3. Anonymous users2024-02-03

    It's going to be a one-year warranty soon, and it's going to be fast.

    There are many reasons for the computer screen, and you can't just listen to the after-sales bluff.

    You first go to their headquarters to discuss the law, and then **12315 will consult and complain.

    If no one gives you a free warranty, you take the computer to the store, the store is most afraid of ripping, it is best to go to the store on the weekend 2 days, so that they can't do business, and the merchant will give you a satisfactory answer after weighing it!

  4. Anonymous users2024-02-02

    The highlight has nothing to do with the blurred screen, and the highlight is also a screen quality problem.

    Complaint to headquarters, 12315

  5. Anonymous users2024-02-01

    Where are you looking at the after-sales service, if not, change the after-sales point to see, because the quality of different people is different!

  6. Anonymous users2024-01-31

    It's so infuriating, I've been in a similar situation, and now I don't even believe in Lenovo. Be sure to complain.

  7. Anonymous users2024-01-30

    Complaint My Y470P leakage went to the after-sales service and said it couldn't be solved Blame the electricity I used was not grounded What I want to say is why my colleague's is fine.

  8. Anonymous users2024-01-29

    My book often crashes......No, complain to headquarters.

  9. Anonymous users2024-01-28

    Qitian series, Zhaoyang notebook, thinkcentre M, thinkcentre K, thinkpad L, tablet and other services**: 400-810-6666.

    Note: Although the T series is slightly inferior to the design sense of the X1, in fact, the T series is the real inheritor, it almost carries the low-key and stable characteristics of TP, and it is also one of the main models of TP.

    The exterior of the T series is more stable, with a traditional and common black body, paired with a silent keyboard and TP's signature little red dot. In addition, it also adds splash-proof, hard disk protection and a magic wing fan to fully ensure the stability of operation.

  10. Anonymous users2024-01-27

    1. ThinkPad laptops all provide global warranty services, but Huju is limited to models sold locally.

    2. Some models of HP household laptops provide global warranty service, and HP commercial laptops provide global warranty service, but only for locally sold models. You can check the official ** in which countries the notebook has warranty service.

    3. Dell notebook models with a warranty of 3 years provide global warranty services.

    4. Apple pen back to the source notebook computer provides 1 year global warranty service.

    5. Toshiba notebook computers provide global warranty services.

    6. Fujitsu notebook computers provide 1-year global warranty service. Leaky state.

    7. Samsung notebook computers provide 1-year global warranty service.

  11. Anonymous users2024-01-26

    Lenovo ThinkPad repair outlets: No. 153, Guoben Road, Wanzhou District, Chongqing.

    No. 114, Daqiao East Road, Rong'an County, Liuzhou City, Guangxi Province (ThinkPad only repairs SL and EDGE series services) 0772-8110755.

    The façade of Jinbin Yuan, Xincheng County, Liuzhou City, Guangxi Province (ThinkPad only repairs SL and Edge series services) 0772-6403004.

    No. 18-1, No. 18 Floor, No. 2 Office Building, No. 100, Sunshine East Road, Yufeng District, Liuzhou City, 0772-8856600.

    Warranty information: Warranty policy: national warranty, enjoy three guarantees of service.

    Details: Within 7 days from the date of sale, if the product is in normal use and has a functional failure, the customer can choose to return, exchange or repair the product with a valid ticket and three guarantees certificate.

    Within 15 days from the date of after-sales of the product, if the product has a functional failure under normal use, the customer can choose to replace or repair the product with a valid invoice and three guarantee certificates. The product is implemented under normal use"The whole machine is guaranteed for 1 year"Policy. Repair and replacement of out-of-warranty parts can be guaranteed for 90 days free of charge, and the repair network is responsible for it.

  12. Anonymous users2024-01-25

    Hello, I have seen your question and am sorting out the answer, and I will reply to you in about two minutes. Please wait a moment

    Hello, for you to inquire about Lenovo official website service**: 400 166 6666 Hello, this is Lenovo's dedicated line service**Lenovo personal and family user purchase and service**4009908888 Lenovo commercial customer service**4008106666 Lenovo think product purchase and service**4001006000

  13. Anonymous users2024-01-24

    If you want to guarantee the warranty in the mainland, you need a warranty card, an invoice and a proof of entry and exit to Hong Kong.

    Since the motherboard has only one SATA interface, so you can only choose the NGFF 2242 interface SSD if you choose to increase the SSD, it is recommended to buy Puket M6G, the cheaper one can choose Intel's, if you only install the system, 120-128G is enough.

    This motherboard has two memory slots, and you can add another one that is not larger than 8G (a single strip can support up to 8G, and a total of 16G for two strips).

    Accessories need to open the back cover, Lenovo after-sales generally only for Lenovo to sell accessories (Lenovo's accessories ** odd high), with the estimate is not to be installed. After opening the back cover, Lenovo also gives a warranty. In addition, don't worry too much about maintenance problems, Lenovo's notebooks, especially ThinkPad's w, T, X and other mid-to-high-end models, basically rarely have hardware quality problems during the 1-year warranty period.

    The Hong Kong version generally does not have a system, you can go to the Internet to find the same model of OEM version of the system to install, if you have a system, you can use the system migration function of the partition assistant to migrate the system to the SSD.

  14. Anonymous users2024-01-23

    Qitian series, Zhaoyang notebook, thinkcentre M, thinkcentre K, thinkpad L, tablet and other services**: 400-810-6666.

    Lenovo, Think products global warranty registration service**:

    Service**: 800-810-3315 (for areas where 800 service is not opened, please call 010-82878860).

    DIY ERAZER Product Service**.

    Service**: 400-100-9898.

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