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Hello! If passengers are unable to board the train on the date and train specified on the ticket, they should go to the ticket window of the station to apply for the visa for early or postponed boarding before the departure of the train on the date and number specified on the ticket, and under special circumstances, it can be handled within 2 hours after the departure with the consent of the station master. Passengers holding EMU train tickets are not subject to the restriction within 2 hours after departure when they change to other EMU trains on the same day.
Group travelers should travel no later than 48 hours before departure.
At the China Railway Customer Service Center**.
Hereinafter referred to as "**"), if you have purchased a ticket, you can change the ticket at the ticket window of ** or the station. If you have not exchanged for a paper ticket after purchasing a ticket and it is no later than 2 hours before departure, you can apply for it in **, and if you have exchanged for a paper ticket or within 2 hours before departure, you can only apply at the ticket window with a bank POS machine installed at the station. Among them, those who have been exchanged for paper tickets can only be handled at the station where the ticket is exchanged or the station where the ticket is issued; If you use the second-generation resident ID card to purchase a ticket and go through the ticket inspection procedures at the station with the second-generation resident ID card but do not take the train, it will be handled according to the regulations after confirmation by the station.
A paper ticket will be issued after the change.
As long as you haven't started this train yet, you can change it with your ticket and ID card.
Satisfied! Thank you!
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As long as you have not missed the train that has been issued, you can change the ticket online if you have not exchanged it for a paper ticket, and if you have exchanged for a paper ticket, you can go to the ticket window of the train station to change the ticket two hours before the departure.
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Seat map of K311 train, No. 4 car No. 107 is not window-by, and the seats with the suffix number of 0, 4, 5, and 9 in the hard-seat car are by the window.
New regulations on train ticket rebooking: In view of the loopholes of "change circumvention" in echelon refunds, the railway department has issued new regulations on train ticket refunds and changes, and no matter whether you book tickets online or at the window, you can only change them once. The words "Departure Change" are indicated on the change ticket.
Such a ticket cannot be changed again, but it can be refunded before departure.
If there are tickets available on other trains, you can change the ticket to the same city. Specifically, more than 48 hours (exclusive) before departure, you can change to other trains during the pre-sale period; Within 48 hours before departure, you can change to other trains before departure, or you can change to other trains between 24:00 on the day of departure and the date on the ticket, and do not apply for changes on or after the day after the date of the ticket; After the departure, passengers can still change to other trains on the same day, but they can only change at the station where the ticket originated.
If the date of travel of the changed ticket is during the Spring Festival travel period (February 4 to March 15 during the Spring Festival travel period in 2015), the refund fee will be charged less than 24 hours before the departure time.
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Generally speaking, seats with suffix 0, 4, 5, and 9 in hardseat cars are by the window, and seats with suffix numbers 2, 3, 7, and 8 are aisles.
The attached drawings are as follows:
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No. 7 is not window-by-window.
It's definitely by the window.
It is not possible to change tickets for the same seat on the same day, the same train, and the same seat.
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This is the aisle seat for the three-seater.
Not against the window.
It is not good to change the ticket of the same train on the same day.
But this train is not very crowded.
After you get in the car, you can discuss it with someone else and change your position.
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