What language skills are available in the sales pitch?

The sales skills and words are as follows:

1. Enthusiasm. The salesperson should always maintain a state of enthusiasm, the other party will feel that you are very close and natural ammunition is enough, not too enthusiastic, otherwise it will backfire and cause others to have a false mentality.

2. Be cheerful. Maintain a frank and straightforward personality and actively approach everyone with this attitude.

3. Mild. Speak kindly, behave naturally, and be gentle, which will give people the impression that you are an easy person to deal with.

4. Perseverance. One of the volitional traits of character. The task of business activities is complex, and the realization of business activities goals is always accompanied by overcoming difficulties, therefore, business personnel must have a resolute character, which is also one of the basic qualities of sales skills and speech skills Only with firm will and perseverance, can we find ways to overcome difficulties and achieve the expected goals of business activities.

5. Patience. The word "ninja" is very important for salespeople, to be a Teenage Mutant Ninja Turtle who can withstand abuse.

6. Humor. A sense of humor can bring you closer to your customers, make them feel comfortable with them, and at the same time, get happiness and smiles from you. The guy next door always performed better than me, and I didn't know the reason until I got him drunk.

7. When you can't understand the real problems of customers, try to let customers speak. Ask more questions, with a curious mentality, and give full play to the spirit of getting to the bottom of things, so that customers can complain more, ask more questions, and understand the real needs of customers.

8. Agree with the customer's feelings. When the customer finishes speaking, don't ask the question directly, but avoid it emotionally, for example: I feel you"This can reduce the customer's vigilance and make the customer feel that you are on the same starting line as him.

Above. 9. Grasp the key issues and let the customer elaborate on them. Repeat the customer's specific objection, understand the customer's needs in detail, and ask the customer to explain the reasons in as much detail as possible in the key issues.

10. Confirm customer problems. And repeat the customer's question, what you have to do is to repeat what you heard, this is called following, understanding and following the part that the customer and yourself agree with each other, this is the channel of the final transaction, because this can understand whether your customer knows the benefits of your product, which lays the foundation for you to guide the customer to the final success.

11. Let customers understand the real motivation behind their objections. When the customer sees the motivation behind it, the sales can start from there, think of and say the value that the customer needs, then the gap between them will be eliminated, and only then can a real relationship of mutual trust be established with the customer.

The tips and words of the sales pitch are as follows:

The sales pitch techniques are as follows:

1. Stage request method.

The salesman starts with a small request that is difficult to refuse, gets people to accept it, and then gradually makes a more difficult request. For example: "It doesn't matter if you buy it or not, listen to my introduction first". A lot of people get into the salesman's effective range at this point and start the next routine.

2. Reciprocal marketing.

The principle of reciprocity means that if someone gives us any benefit, we should try to reciprocate it as much as possible. Most of those sophisticated salesmen take advantage of this weakness of human nature, that is, they give you favors first, and the common use of the principle of reciprocity is used to sell such as: free tasting, small gifts, etc.

3. Concession sales.

Making a bigger and more difficult request first, and then making a smaller and easier request after the other party refuses it is a concession strategy. By exposing you to a larger number or request before making a smaller request, you will feel that the smaller request is more acceptable.

The sales pitch is as follows

1. For salespeople, sales knowledge must be mastered, and sales without knowledge as the foundation can only be regarded as speculation, and can not truly appreciate the fun of sales.

2. A successful sales pitch is not an accidental story, it is the result of a learning plan and the application of a salesperson's knowledge and skills.

3. Selling is completely the use of common sense, but only by applying these concepts confirmed by practice to the positive can it produce results.

4. Before achieving blockbuster results, you must make boring preparations.

5. The preparation and planning work before the promotion must not be neglected and underestimated, and only when you are prepared can you win. Be prepared with your sales pitch, your opening statement, questions to ask, what to say, and possibly.

Merchandising Category:

1. Non-personnel sales.

This kind of sales pitch includes various forms of publicity**, advertising, public relations, etc. With the development of social economy and science and technology, the current form of promotion is faster and wider, regardless of time and region (except for TV shopping), and more products are promoted to relevant customers through the Internet.

2. Advertising and promotion.

Advertising is one of the most important forms of non-personnel marketing. Traditionally, advertising can also be called a money-paying promotion. With the development of society, market competition is becoming more and more fierce, and advertising has become an indispensable means in the field of circulation.

In fact, many small and medium-sized enterprises in China do not understand and are not good at using advertising to increase sales.

3. Personnel sales.

The most fundamental difference between personnel marketing and non-personnel marketing lies in the different methods, means, and forms adopted. Personnel sales mainly rely on salesmen to play a subjective role and use various persuasion skills to achieve sales goals. Personnel sales are more important than other forms of sales because people sales tend to be more effective than other forms of sales.

Selling skills and words include listening more and talking less, finding topics, affirming customers, infecting customers with enthusiasm, and targeted sales.

Listen more and talk less: Salesmen should communicate with customers based on the principle of "speaking three points and listening to seven words", listen more to customers' needs and ideas, and then persuade each other according to their needs and problems.

Finding topics: Salespeople should be good at finding topics and guiding customers to express their opinions and opinions, so as to understand the needs and psychology of customers, such as asking customers about their views on products and user experience.

Affirmation of the customer: During the sales process, the salesperson should be as positive as possible to make the customer feel respected and valued, such as saying "I agree with you" or "I understand what you mean".

Infection customers with enthusiasm: salesmen should impress customers with enthusiasm and sincerity, so that customers can feel the integrity and enthusiasm of salesmen, so as to establish a good relationship of trust.

Targeted sales: Salesmen should sell products in a targeted manner according to customer needs and problems, so that customers can feel the value of products to them and help them.

Considerations for sales pitches

1. Don't be late.

When it comes to sales, punctuality is a problem. In a worse situation, any late appointment is sending a painful signal that your time is more important than the client, that you don't plan well, and that you can't be trusted.

If you are stranded or delayed, and the circumstances are beyond your control, always apologize immediately and ask for a rescheduling. The sooner this ** hits, the better. You want your customers to know that you respect their time, and if you don't, they won't respect or trust you.

2. Don't dress informally.

We're all dealing with anachronistic dilemmas, you should dress smartly to show off your IDE success, or you should dress too modestly to give the impression of your business. The answer changes with industry and situation. However, the safest solution is to dress in a similar way to your client, or how you judge how a client with a bury will wear, based on the industry or office environment in which they work.

People will be more comfortable with people like them, so you'd better fit their dress level.

3. Don't chatter.

You step into a sales presentation and you have the urge to talk, talk, talk, force the product, explain what you can do. But your real goal is to give the customer what they want, and you can find the answer by asking smart questions and listening carefully, and your customers will remember them for the right questions long after the presentation is done. So, don't fill this section with your voice, let the client do the talking and discover what they want for your job.

4. Don't hit your competitors.

One of the worst things you can do in sales is to slap down your customers. This is always considered rude, and it will almost always be off-putting to the customer. In particular, if you try to criticize your customers, remember that they chose them personally.

No one likes their decisions to be belittled.

The skills and words of the sales pitch are loud, and the introduction of the product should be novel and attractive.

First of all, you need to shout out your brand name when customers come in, so that it will leave an impression in the minds of customers. Secondly, you have to introduce new products to customers, people will always have a sense of curiosity about new things, and we can highlight the advantages of the best in an image way. Then we can inform the customer about the recent activities in the store.

Be sure to describe the event in its entirety so that customers can easily understand the event. Of course, if there are a lot of customers in a store, then there will be people who will be willing to visit your store. Be patient and answer your customers' questions in a timely manner.

What to do if you are rejected

1) Get the mindset right. It's normal to be rejected for sales. It's not normal that no one refuses us, and if that's the case, we don't need to run the business.

We should have 200% confidence in our own products and services, and we should be very optimistic about the market prospects of our products. It is their loss that others do not use or need our products or services. At the same time, we want to summarize several advantages of our products.

2) Be good at summarizing. We owe a debt of gratitude to every customer who rejects us. Because we can learn from them why.

Lessons that will be rejected. We need to summarize how we can solve it if we encounter something similar next time. The purpose of this is that when we are faced with a generic problem again, we are confident enough to solve it.