Why does it keep staying on the shutdown screen?

Hello! It is recommended that you try the following methods to see if it can be turned on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution.

If the above methods still can't be turned on, it is recommended that you take your mobile phone to the local after-sales service for testing and processing, and the after-sales technicians will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:

Problem analysis: There are many reasons for the failure to shut down normally, such as running many programs before shutdown that have not been closed, resulting in delayed execution of shutdown commands or system feign death, or the shutdown program conflicts or is damaged by other programs, or virus infection, or hard disk or memory problems, etc.

Solution: 1. Forced shutdown: If the current shutdown cannot be normal, you can press and hold the power switch of the host until the power indicator of the host goes out.

2. Before shutting down the computer next time, you must close other running programs normally.

3. If the above operations still can't solve the problem, press F8 to enter the safe mode after booting, run 360 Security Guard, and combine 360 antivirus or similar security software to comprehensively check and kill Trojans and viruses.

4. If the above operations are invalid, reinstall the system.

The solution is as follows:

Shut down with Task Manager:

Some software is still running in the background and will not be prompted when it is shut down. You need to manually end the background process to shut down, press CTR+ALT+DELETE to open the task manager, find the process, right-click, and end the process directly.

Shut down with logout:

Open the start menu, click the log out button, go back to the desktop again, and directly click the shutdown button again to shut down.

Use the command to shut down:

Open the Start menu, enter the -f command in the search program and file column, open the XP system first, and then enter the -f command to force close the application. This command will completely kill all suspended programs, and all programs running in the background will be closed.

When you return to the desktop again, enter the shutdown -s -t 0 or -s shutdown command to shut down.

If none of the above can be shut down, it may be that the system is poisoned, and the solution:

Find the property item on the right: shutdownwithoutlogon Double-click to open it and see if it has a value of 1, no.

If yes, modify it to "1", click OK to save. Then execute the shutdown command:

shutdown -s -t 0 or -s

If none of the above methods can be turned off, then hard shut down, press and hold the power button for more than three seconds, and force the power off.

Finally, it is recommended to reboot the computer and press the F8 key to enter the safe mode to scan and kill the virus, if the virus cannot be checked and killed, it is still not possible to shut down the computer, it is recommended to back up the data and reinstall the system.

Pay attention to whether the red light on the host has been flashing when this happens, the red light flashing proves that the hard disk is exchanging data, under normal circumstances, the red light will not flash for too long when the power is off, if it has been flashing, it proves that the hard disk has a problem, there may be bad sectors, and the hard disk needs to be replaced in serious cases. The red light is not flashing and look below.

The whole computer is parked at that interface, at this time, it needs to be repaired routinely with 360 security guards, and it is possible to sweep out the fault that prevents the normal shutdown of the computer, and it is estimated that the normal shutdown can be done by repairing this fault.

None of the above methods work,There is only the last resort,Reinstall the system,First transfer the data of the C disk,Then save the web bookmarks**,Save the Internet password or something。

Staying on the screen of Windows shutting down for a long time, it may be because of poisoning, you can use antivirus software to kill the virus first, and then use optimization software such as Super Rabbit to optimize it!