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The phone is overheated, the voltage is insufficient, and the battery is worn out.
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Low temperatures can affect battery activity, resulting in slow charging. If the ambient temperature is normal (0 to 45) and the charging is slow, it is recommended that you try the following:
1. Use the original charger to charge, and check whether it takes a long time to be fully charged when the machine is turned off and charged;
2. If it only appears when charging is turned on, it is recommended to close all background programs before charging (drop-down menu, click one-click to clean);
3. Replace the power socket and try to charge;
4. After backing up important data (contacts, multiple files, etc.), and then restore factory settings (Settings - System "More" - Factory Reset, please do not check "Clear completely").
5. If there is still slow charging, it should be that the battery is faulty, and it is recommended to replace the battery for testing.
If the problem still exists, please bring the purchase invoice, warranty card and machine to the customer service center for testing, and the professional engineer will solve it for you.
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If your phone is charging slowly, it is recommended that you:
1.Check that you are using the original charger.
2.It is recommended not to use the phone while charging, as it may prolong the time for the battery to be fully charged.
3.Check whether there is also a slow charging situation when the power is turned off and charging. If it only appears on boot charging, it is recommended to end the end-end application before charging.
4.If your phone does not have a built-in battery, it is recommended to remove the battery and put it back in or replace it with another original battery.
If the problem persists, it is recommended that you bring the purchase invoice, warranty card, mobile phone, and charger to the local Samsung service center, and a professional engineer will help you test it.
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Causes of slow charging anomalies:
1. If the charging is not the original charger and the charging is abnormal, use the original charger.
2. Use the mobile phone when charging, resulting in slow charging or less charging, do not use the mobile phone when charging, and clean up the background program before charging or turning off the charging observation.
4. If the system is abnormal after the phone is rooted, observe it after unrooting.
5. If the mobile phone battery, charger, data cable, and mobile phone charging interface are faulty, you need to go to the local customer service center for testing. Filial piety.
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It is recommended to do the following when the phone is charging slowly:
1.Shutdown charging test.
2.Replace the charging position to eliminate the slow charging caused by the intermittent power caused by the poor contact of the plug-in base3If conditions permit, replace the spare charger for testing.
Or send it for repair and testing4When the phone is turned on and charged, if the mobile phone is equipped with a third-party plug-in such as a charging doctor, it is recommended to test it after uninstalling it.
5.Check whether there are foreign objects in the charging interface of the mobile phone, such as liquid ingress, debris that causes the charging port of the mobile phone to be in poor contact with the charger and causes slow charging, if this situation is recommended to be repaired as soon as possible.
6.Back up your phone's data (book, SMS, etc.) and factory reset your phone (go to phone settings - reset - factory reset).
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The slow charging is estimated to be due to too many processes in the background, check the storage space usage of each application. The specific operation method is to enter the settings "General" "Usage" management.
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