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Hello: Since it is not possible to carry out a specific inspection of the mobile phone in the network, determine the specific accessories. In order to understand and solve your problem more specifically, it is recommended that you send your phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of your phone according to the test results, and give you the cost of accessories and repairs.
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This is okay, you can go to the after-sales service of Samsung mobile phones to change it.
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Hello: If the phone cannot read the external SD card, you can try:
1.Restart your phone.
2.Check that the SD card insertion is in place or correct.
3.Take out the SD card, clean the metal contacts of the SD card with an eraser, and insert the phone to try.
4.If the problem persists, please send the machine to a Samsung service center for an engineer to inspect the machine.
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The memory card is not of good quality. It is recommended to use Toshiba's. It is also possible that there is a problem with the card slot, and the card is not tight. Hope it helps.
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1.Since it is not possible to carry out a specific inspection of the mobile phone in the network, the specific accessories are determined.
2.In order to understand and solve the problem in a more targeted manner, it is recommended to send the phone to the nearest Samsung service center for testing, and the service center will determine the specific problem of the mobile phone according to the test results and further treatment.
According to the Three Guarantees Regulations, the mobile phone is calculated from the date of purchase, 1) If there is a performance failure within 7 days, it can be returned, replaced, and repaired.
2) In the event of a performance failure from the 8th to the 15th day, the machine can be replaced and repaired.
3) If the machine is purchased for more than 15 days, within one year, the machine will be repaired for one year if there is a performance failure of the machine.
4) If there is no purchase invoice, it can be repaired for 15 months according to the factory date.
Scope of repair: In one of the following circumstances, the mobile machine commodity is not subject to three guarantees, but it can be repaired at a reasonable charge
1) More than the validity period of the three guarantees;
2) If there is no three-guarantee certificate and valid invoice, except for those who can prove that the mobile ** machine product is within the validity period of the three-guarantee;
3) The content on the three-guarantee certificate is inconsistent with the physical identification of the commodity or altered;
4) Damage caused by failure to use, maintain and maintain in accordance with the requirements of the product instruction manual;
5) Damage caused by dismantling by repairers who are not responsible for the three guarantees;
6) Damage caused by force majeure.
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If your phone doesn't read the SIM card, it is recommended to follow the steps below:
1.Turn the phone on and off again, check whether the mobile phone card is inserted in place and whether the insertion direction is correct2Take out the SIM and clean the SIM card metal contacts with an eraser. (Whether it is a SIM card with poor contact).
3.Try to replace a SIM card (whether the SIM card is aged or damaged)4Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the problem persists, it is recommended to send your phone to the nearest Samsung service center for testing and repair.
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Hello dear Samsung users:
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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