The vivo Y23L cable can t connect to the computer, what s going on?

vivo y23l4G network cannot be usedYesRefer to the following causes and solutions

1. Y23LOnly mobile 4G networks are supportednetwork, you need to use mobile 4G, and open 4G traffic** to use 4G network.

Second, mobile phonesThere are too many running programs that make it impossible to use the 4G networkYesObserve after closing all background apps on your phone, pull up the shortcut bar at the bottom of the screen, and click ".One-click acceleration"Clean up your phone's background.

Steps:

1. Pull up at the bottom of the screen to bring up the shortcut bar.

2. Click ".One-click acceleration"Clean up your phone's background.

Third, the mobile phone is abnormalPress and hold the phone's power button to select Restart your phone。, pull up the shortcut bar at the bottom of the screen, and click ".Data networkingThe switch is turned off, the bright posture is closed, and then it is turned on for use.

Steps:

1. Pull up at the bottom of the screen to bring up the shortcut bar.

2. Click ".Data networkingTurn the switch off and back on for use.

Fourth, mobile phonesThere is no 4G network in the network environmentYesChange the network environment before using it

vivoy13lYou can't connect to a data network to access the InternetYesHere's how to solve it

1. Please call the SIM card operator firstCheck whether your phone is in arrearsorEnable data Internet access

2. Confirmation".Data networkingswitchOpen.

IIIPress and hold the power button to select Restartmobile phone after trying to see if you can access the Internet.

FourthChange the network environment and time period, orTry again with a different SIM card

Rest assured, this operation will not erase your phone data).

Steps:

1. Click Settings on the standby desktop.

3. Restore factory settings.

4. Select Restore All Settings.

If you can't access the Internet using the data network, it is recommended that you refer to the following methods to solve the problem

1. Check whether the SIM card has enabled the data Internet function, **The card needs to open the data traffic Internet service to use the data network normally, you can contact the local operator to open it.

2. Make sure the "Data Network" switch is turned on, and try to see if you can access the Internet after restarting the phone.

3. Enter the mobile phone i Butler - Traffic Monitoring - Network Management to check whether the network permission of the software is disabled.

4. Check the signal icon of the status bar at the top of the mobile phone screen, whether there is a weak signal, unstable signal or no signal, if the signal in your location is poor, it is recommended that you change the network environment to try.

5. Please call the operator to check whether the mobile phone is in arrears.

6. You can install the SIM card to other mobile phones for comparison, if you still can't use the data network, it is recommended to change the SIM card to try, if other mobile phones can use, it is recommended that you back up the important information of the mobile phone, enter Settings - More Settings - Restore factory settings - Restore all settings and try again.

If the problem persists, please bring the purchase invoice, warranty card and mobile phone to the nearest vivo after-sales service center for testing and processing.

If you are unable to use the wifi, please reset and connect, please understand.

vivo

The Y23L optical outlet network cannot be connected, which may be a network fault.

2.If you can't connect, first go to My Computer-Properties-Hardware-Device Manager to see if the disk drive shows a question mark, if there is a question mark, you need to install the vivo phone driver before you can connect successfully.

3.Change the phone data cable or computer to take a look.