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1. If you can't access the Internet, please try to turn off and restart; Please check whether your phone settings mobile data is turned on; In addition, Tencent King Card implements a 40G traffic cap every month, confirm whether the cap value is reached, and reconfirm whether the mobile data option APN and name of the mobile phone are set to 3GNET.
2. If you still can't access the Internet, it is recommended that you troubleshoot in the following ways:
Check whether there is a network, it is recommended that you can use it in a place with a strong signal;
Check whether there is still a credit in the account, if the balance is insufficient, you need to recharge before you can use it;
Confirm whether the parameters of the mobile phone have been set;
Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;
Check whether there is a problem with the mobile phone, it is recommended that you change the phone for testing;
In case of traffic capping, it will also lead to the inability to access the Internet;
The number has not been registered with the real name, and the real-name registration has not been completed within the time limit, and the service will be suspended;
3. If the above situation is not the case, it is recommended that you contact the manual customer service of Unicom in the place where you belong for consultation, and the actual situation is subject to the local policy.
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When using the King Card to be stream-free, you should pay attention to distinguishing which applications are stream-free.
In this case, if the open software is not stream-free, it will automatically remind you to intercept and use it.
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It can infinitely superimpose 1 yuan 500m provincial traffic;
When deducting, the free 1GB national half-year traffic package will be used first;
When it is 0-10m, the fee will be deducted according to yuan m, and after reaching 10m (1 yuan), the "daily rental treasure" will be automatically opened, and it can be used for free up to 500m;
After 500m is used, it will be calculated according to the rules again;
The daily rental treasure is valid on the same day, and it will be calculated according to the rules after 0 o'clock.
From March 1 of the year, Tencent Tianwang Card and Tencent Dawang Card will open the "Out-of-Province Traffic Daily Rental Treasure" function by default: when 0-20M, the fee will be deducted by Yuan M, and after reaching 20M (2 yuan), the "Out-of-Province Traffic Daily Rental Treasure" function will be opened by default, 2 yuan 500MB out-of-province traffic (valid on the same day), and it will be automatically superimposed when it is used up, and it will be charged according to the amount, and there is no charge.
A maximum flow threshold of 40 GB is set.
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Mobile phone users who cannot use data to access the Internet can check as follows:
1. Consult others around you if there is this problem, if there is the same problem, it may be that the local network is faulty, you can call the local 10086 feedback optimization;
2. Change the mobile phone for testing, if it can be used normally, it may be a problem with the mobile phone, you can contact the mobile phone after-sales consultation;
3. If there is still this situation after changing the mobile phone, it may be a problem with the SIM card, and you can bring the card to the nearby business hall for testing.
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If your phone cannot access the Internet with data data, it is recommended to perform the following steps:
1. Check whether the SIM card is enabled for GPRS Internet service or temporarily closed.
To use the mobile phone data Internet function, the ** card needs to activate the data data Internet service. You can contact the local network provider of **card to open the data traffic Internet service.
2. Check whether the "Mobile Data" switch is turned on.
Slide your finger down on the top curtain of the screen and turn the "Mobile Data" dot green.
3. Please try to replace it with another ** card.
4. You can also try again in a different time period or network environment.
5. Back up your phone's data (**book, SMS, **, etc.) and restore your phone to factory settings.
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1. According to the network access protocol, card sleeve and the common problems of Wang Card Assistant WeChat***, the principle of 40GB traffic capping is written, and after the total traffic of users reaches 40GB, the Internet access function will be automatically turned off, so you can enjoy up to 40GB of Tencent's exclusive free traffic. Now, in order to meet the user's Internet needs, the cap can be lifted, and the rules are as follows:
1) The Internet access function will be disabled after the cumulative Internet traffic of Tencent King Card, Tianwang Card, and Diwang Card reaches 40GB in the current month, but this traffic cap threshold can be lifted, and the Tencent King Card cannot be turned on the cap limit;
3) If you need to lift the 40GB cap in the next month, you need to apply again.
2. The method of removing the de-rock burning zone is as follows:
1) You can call 10010 customer service**, or log in to China Unicom's mobile phone business through - Service - Query - My Basic Information - Cap Service - Arbitrarily Use Traffic Cap Service Coarse Lu - to lift the 40GB cap, and there will be a SMS notification after the transaction is successful;
2) You can try to send SMS "ktbxll" to 10010 to unblock, and the user reaches 40GB SMS reminder to explain this unblocking method).
If you still have any questions, you can contact the customer service of Unicom in the place where you belong for consultation, and the local policy shall prevail.
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