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Hello. We apologize for the inconvenience.
3. It is recommended that you try after clearing your phone's storage space.
2. If you still can't upgrade, it is recommended that you take the time to go to a Lenovo authorized maintenance site and hand over the device to our engineers for testing and maintenance.
You can access:
Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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It's time to refresh your phone.
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If the OTA upgrade fails, perform the following steps:
1. Check whether the connected network is abnormal, resulting in an abnormal firmware upgrade package**, it is recommended to connect to a good network wifi to try; 2. Minimize the operation of the mobile phone in the process of upgrading the firmware package** to avoid the upgrade failure caused by the incomplete firmware upgrade package**;
3. If the default storage location can be switched --- storage in the device system settings, please switch it to the built-in memory card before upgrading.
4. If the above operation is invalid, it is recommended to back up the data for factory reset operation and then upgrade again, to rule out whether it is caused by system abnormality, if it still cannot be improved, please go to the Lenovo maintenance site in time for detection, and it can be solved by flashing and upgrading;
5. It is recommended to recall whether the device has been rooted or modified to the system file operation, if similar operations have been carried out, it may affect the ** upgrade function, it is recommended that you go to the maintenance station to upgrade by flashing the machine to solve it.
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Hello. Hopefully, the following will be helpful to you.
The phone is connected to the wifi network update, open the settings --- about --- system update**update file, you described this situation, restart the phone, then connect to the network, use file management to delete the file that has been**, and then re**patch upgrade.
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3. If the system is set --- storage and the external memory card is set as the default memory, it is recommended to switch it to the internal memory card before upgrading.
4. If it still doesn't work, back up the data and restore the factory settings. Alternatively, you can go to the repair station to flash the machine and upgrade.
Lenovo authorized maintenance site query maintenance site business hours are usually Monday to Sunday 9:00-18:00, the local site will be slightly adjusted according to their own operation, it is recommended to call for detailed consultation when you go.
You are welcome to contact us or visit Lenovo at any time
Consult to find out.
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Go to the official under the upgrade package brush.
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Dear users, hello!
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What brand of phone you use.
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