How to avoid repetitive mistakes and how to prevent recurrence

If something happens to a person, it's a personal problem;

A few people have an accident, it's a leadership problem;

Something happened to a group of people, and that's the problem;

Something happened to a generation, and it's a cultural issue.

To grasp the problem, we must grasp the essence.

Whether it is in our work or life, some problems are always reborn, how to effectively prevent this?

There are three ways to start.

First, when a problem occurs, it is first necessary to define and define the problem and make the real problem clear.

Second, it is necessary to dig deep into the root cause of the problem and find out the real cause of the problem.

Third, according to the causes of the problem, take targeted measures and programs to improve it.

For example, the same quality problem occurs in the production of a product in succession.

First of all, let's define and define the problem: the quality of rebirth.

Step 2: Dissect the true cause of the problem. From the perspective of man-machine-material method, the analysis shows that the personnel do not process according to the operating procedures, whether it is the deviation of the equipment operation, the non-compliance of the technical indicators of raw materials, the process problem, or the external environment problem, and sometimes it can be traced back to the design problem. By analyzing and troubleshooting one by one, the root cause of the problem is finally identified.

The third step is relatively simple, according to the cause of the problem, prescribe the right medicine, form a system, norms, and processes in management, improve technology in technology, and optimize design in design, so as to avoid the recurrence of such problems.

It's a small example, but it's useful. I once heard a story that the company's large-scale transformer failed, for which the company's technical personnel worked hard to investigate, but could not find the cause of the problem, and finally offered a reward of 10 million yuan to solicit answers, there is an old worker master with years of practice of exquisite technology, gave the answer to the problem - the coil went around two more times. The story of the technician's correction and the failure was resolved illustrates the importance of identifying the root cause of the problem.

If the real cause of the problem cannot be found, then the solution cannot be solved.

If a problem is reborn, it has been repeatedly emphasized and punished, and it is still repeatedly banned. In the face of this situation, we need to think deeply about the reasons behind the cause of the problem, and why the problem is reborn? Only by truly identifying the cause and prescribing the right medicine can we truly see the essence through performance and completely solve the problem.

In general, there are two reasons for the rebirth of the problem:

First, subjective reasons, the operator lacks a sense of responsibility, the work is not careful and not serious, the work is completely in accordance with the inherent habits, and often ignores the requirements put forward by the manager.

The second is the objective reason, the operator itself knows where the problem is, but considering that there is no good way at present, or the use of new methods will greatly reduce labor efficiency, and the assessment method based on the result assessment focuses on efficiency, resulting in the operator weighing the pros and cons, and being forced to take the risk of using the method of operation that is strictly prohibited by the operating procedures.

In the face of the above two reasons, the treatment method intends to use the combination of blocking and sparse, in order to prevent the problem of rebirth, on the one hand, it is to severely punish the responsible person, on the other hand, it is to help the operator really find effective methods or measures to replace the original method or inherent habitual operation mode, through the combination of blocking and sparseness, I believe that the problem of rebirth can be thoroughly rectified.