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If your phone can't send text messages, you can try to test it back on or change your phone, and check if there are any of the following:
1.If the SMS number is set incorrectly, please re-enter the correct SMS number.
2.No signal or low phone battery;
3.If the system is busy during peak SMS sending periods during holidays, we recommend that you try again later or avoid peak sending periods.
4.The format of the sending is incorrect. If you send a text message to a PHS user, you need to add the area code before the number;
5.The SMS was sent for more than 24 hours;
6.The phone has blocked the SMS sending function;
7.Being blacklisted for SMS;
8.insufficient balance of numbers;
9.The SMS inbox and sending box are full.
If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether to activate the SMS function, and hand it over to the staff to deal with.
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If your phone can't send text messages, we recommend checking to see if you can make and receive calls**. If not, please check whether the signal of the machine is stable and whether the phone bill is sufficient.
If the phone is receiving and calling** normally, but cannot send text messages, it is recommended:
2.Try to change another SIM card.
3.Check if the machine has firmware system update push notifications, and if so, please upgrade your phone to the latest version.
If the problem persists after the above operations, please bring the purchase invoice, repair card and machine to the service center for inspection.
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1. Find the information center in the settings.
2. After opening, you will see the number of your message center, if it is not a string of +86 numbers, it is the reason why you can't send and receive messages.
4, and then tap Resend on the text message that failed to be sent. Once you have changed the correct message center number, the SMS will be sent immediately.
1.Check if your phone bill is sufficient.
2.Move location attempts, which may be related to the signal in your location.
4.Please see if you want to set up a blacklist, set - click [Call Message Block] - click [Message Block], select [Block Registered Numbers and Phrases] - click [Message Block List] to delete the numbers inside.
5.It is recommended to turn off the maximum number of SMS recipients.
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It is recommended to follow the following methods:
1.Restart your phone to see if it's a signal issue.
2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.
3.Try to change to a different SIM card.
4.Check whether the phone has installed security guard or third-party SMS software, and test 5Back up your mobile phone data (**book, short message, multi** file, etc.), restore factory settings, if the above methods still fail, please send the machine to the service center, and the engineer will check the machine and deal with it.
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If the mobile phone cannot send SMS, you can troubleshoot the problem according to the following conditions:
Scenario 1: If the SMS number is set incorrectly, please reset the correct SMS number.
1. Different mobile phone models, the setting path is also different, it is recommended to check the mobile phone instruction manual to understand.
2. The mobile phone number is different from the place of ownership, and the short message center number is also different. For example, the SMS center number of China Unicom Shanghai is +8613010314500, and the number of SMS center of China Unicom Beijing is +8613010112500.
Situation 2] If there is no signal or the signal is relatively poor, you can go to a place with a strong signal for testing.
Situation 3] If the SMS sending function is turned off on the mobile phone, you can turn on the SMS function and try again.
Situation 4] If you are included in the SMS blacklist, you need to go to the business hall to remove the blacklist status before you can use it normally.
Situation 5] The balance of the number is insufficient, you can pay the fee and recharge and try again.
Situation 6] There is a problem with the mobile phone, and the test can be replaced.
If it still can't be used normally after excluding the above reasons, you can click for feedback, and we will check and deal with it as soon as possible.
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If you can't receive text messages on your mobile phone, it is recommended that you lead filial piety:
1.Reseat the SIM card or power off and reboot the attempt.
2.Check whether SMS blocking (SMS blacklist) is configured.
3.If it doesn't work, it is recommended to back up the data (contacts, messages, **, etc.) in the mobile phone and restore the factory rental grip attempt;
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and a professional engineer will help you detect it.
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Hello: According to your description, it is recommended that you try it as follows:
1.Restart your phone to see if it's a signal issue.
2.Check whether the payment is in arrears.
4.Try to change to a different SIM card.
5.Check whether the phone has installed Security Guard or third-party SMS software, and test it after uninstalling it.
6.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
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Try to change the mobile phone card, I have also encountered this situation, and it is good to go to the business hall to make up a card.
Call Unicom customer service**, it's not good to go to Samsung customer service to flash the phone.
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