What do you need to prepare to be a merchandiser What does a merchandiser do

What does a merchandiser do?

The main job content of a merchandiser:

1. Arrange proofing in time. According to the customer's requirements, the proofing list should be listed in detail.

After the sample is completed, the sample should be carefully reviewed, and before sending, it must be photographed and stored in the computer file. If it is a new customer, whether the sample is charged to the customer, how much Fengxian charges, and whether the courier fee is prepaid or collected, you need to consult the manager, and the manager will decide. The general principles are:

If it is a small quantity of samples, the samples are free and the freight is collected.

2. Strictly grasp the "nuclear price list" and accurately quote the US dollar sales**. Under normal circumstances, as long as you master two kinds of nuclear price lists, one is the "general ** nuclear price list", and the other is the "import processing nuclear price list".

3. Actively keep in touch with customers and encourage customers to place orders as soon as possible. After the sample is sent to the customer, you should check whether the customer has received the sample on the express delivery page, and after confirming that the customer has received the sample, you should immediately send a letter to the customer, and very politely ask the customer about the customer's evaluation of the sample, and ask the customer if there is any possibility of placing an order.

4. After the customer places an order, the salesman should sort out the Chinese order at the first time and immediately send it to the relevant departments.

5. Follow up with customers. In particular, those who have already become interested in our products and are interested in purchasing them will follow up. A series of activities aimed at concluding business and signing contracts. Call a salesman or business assistant to the outside world.

Generally speaking, the job responsibilities of merchandisers, trackers, and logistics customer service (except for the customer service of 400800**) are roughly the same, which are divided into the following main points: 1In-transit tracking and exception feedback.

2.Receipt handover tracking. 3.

Receipt management. 1.In-transit tracking and exception feedback.

According to the dispatching instructions, follow up the situation of the relevant transportation merchants or drivers during transportation, and timely feedback to the leaders of the transportation department for the abnormalities that occur on the way, and follow up the follow-up results.

2.Receipt handover tracking.

Cargo tracking: Confirm the good condition of the goods delivered to the customer, record the actual delivery time, and understand the consignee's opinion. Receipt tracking:

Understand the receipt of receipts, if there is any abnormality, according to the company's regulations, the driver is required to communicate with the customer on the spot to solve it, and avoid the return of unqualified receipts as much as possible.

3.Receipt management.

Follow up with the delivery company, keep the receipt intact, and return the receipt to the originating company within a fixed time. Sort out the receipts, sort out the receipts according to the customer, time and destination, check the receipt tracking table, check the situation that the receipt should not be returned, feedback to the superior for the problematic receipt, and follow up the results of the receipt. Make a list of receipts to be handed over, and submit the receipts to the customer before the date specified in the contract, and feedback the receipts to the financial staff for the collection of receivables.

Merchandisers do: order generation, market research, material procurement, making transportation plans, and handling after-sales service.

1. Order generation.

The first responsibility of a merchandiser is to generate orders. It needs to communicate with the customer to confirm the details of the order, and according to the customer's requirements, generate the order in the company's system. In this process, the merchandiser needs to consider factors such as inventory availability, product cost, and delivery time, and place the order to the purchasing department to ensure that the order can be completed within the expected time.

2. Market research.

Merchandisers need to conduct extensive research on the product market, obtain market information in a timely manner, and develop corresponding strategies. In this process, merchandisers need to pay attention to information about products, market demand, competitors, preferential policies, etc., and formulate a marketing plan.

3. Material procurement.

In the process of tracking orders, merchandisers need to constantly pay attention to the situation of various raw materials and purchase them in a timely manner. In this process, metrics such as the quality of materials and transit times are tracked to ensure that orders are met with minimal cost and cost to the highest possible cost-effectiveness.

Fourth, the development of transportation plan.

Merchandisers need to negotiate with logistics companies and customers to develop a cargo transportation plan to ensure that the goods can be delivered to their destination on time. In this process, it is necessary to consider the quantity, size, weight and other factors of the goods, and adopt the optimal transportation mode to minimize the logistics cost.

Fifth, deal with after-sales services.

For product after-sales service, merchandisers must respond to customer needs in a timely and accurate manner, and provide customers with satisfactory services at any time. In this process, the merchandiser needs to solve the problems encountered by the customer in a timely manner, and feedback the results to the customer to maintain a good customer relationship.

Merchandiser refers to the full-time personnel who in the process of enterprise operation, based on customer orders, tracking products and tracking the flow of service operations, and needs to select production and processing enterprises on behalf of the company according to the relevant requirements for export commodities in the signed business contract in the international process, and guide and supervise the completion of production progress to ensure that the contract is completed on schedule.

What does a merchandiser do:

Familiar with the company's products, accurate sales **;

Actively keep in touch with customers, prompt customers to place orders as soon as possible, after the samples are sent to customers, they should check whether the customer has received the samples on the website of Hunger Express, and after confirming that the customer samples are received, they should immediately send a letter to the customer to ask the customer about the evaluation of the sample, and ask the customer whether it is possible to place an order;

After the customer places an order, the salesman should sort out the Chinese order at the first time, and immediately send it to the relevant production department, devote himself to the analysis of the customer's order, if the customer is unclear, should immediately send an email to confirm the stupid limb Zheng with the customer in writing;

In the process of product preparation, the payment settlement is also carried out simultaneously, and after the goods are ready, the final shipment of the goods is arranged according to the contract.