How can my Lenovo A850 be powered off all the time when it is charged with direct charging? It s not

We apologize for the inconvenience.

1.It is recommended that you use the original data cable to ensure that it matches the device interface;

2.If you have the conditions, you can replace other data cables to try, if other data cables can be used normally, you can judge that this data cable interface is polluted or caused by poor lines;

3.If all data cables have poor charging, it cannot be ruled out that the device interface is abnormal.

It is recommended that you contact the local maintenance site in time for testing and processing.

You can access:

Find the nearest site. The business hours of the maintenance site are usually from 9:00 to 18:00 from Monday to Sunday, except for holidays, and the stations will be slightly adjusted according to their own operations.

Or the reason for the tail mini-version.

I hope the above reply is helpful to you and I wish you a happy life!

The charging module is damaged or the interface is damaged.

We apologize for any inconvenience this may cause and affect your use.

We recommend that you perform the following troubleshooting attempts:

a.The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in "System Settings - Battery", if this is the case, it is recommended that you back up your data (contacts, text messages, **, etc.), and then enter the phone's settings (settings), select backup or reset, and then choose to restore factory settings to try.

b.The interface does not show charging, and the charging function is indeed faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended that you can replace the charging cable and power adapter if possible, if it can be improved after replacement, you can infer that the accessory is abnormal;

3.If you have other batteries, it is recommended to try to replace them, and it is not ruled out that the battery is caused by failure.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo Authorized Repair Site Query:

Lenovo A850 mobile phone charging will be powered off and unable to charge, try the following:

a.The interface does not show charging, but the actual charging function is normal, you can check the battery status, power and other information in "System Settings - About Phone - Status Information", if this is the case, it is recommended to back up the body data for a factory reset attempt;

b.The interface does not show charging, and the charging function is indeed faulty:

1.It is recommended to replug the data cable and power adapter to rule out the cause of poor contact;

2.It is recommended to replace the charging data cable and power adapter if possible, if it can be improved after replacement, it can be inferred that the accessories are abnormal;

3.If there are other batteries, it is recommended to try to replace them, and the battery failure cannot be ruled out.

If the problem still cannot be effectively solved, it is recommended to take the time to go to a nearby Lenovo authorized maintenance station for specific testing and treatment.

We apologize for the inconvenience.

In view of what you described, the standard charger is used to charge abnormally, and the battery is charged normally by using the dock charger alone (the full charge may be due to the small output current of the dock charger), in view of the fact that your device has such a situation after liquid ingress, it cannot be ruled out that the mobile phone charging module is abnormal;

Here it is recommended that you try to replace the cable or charger to verify if it is a fault; If the problem persists, the possibility of charging tail plug or module abnormality is high, here it is recommended that you contact Lenovo authorized maintenance site in time, and hand it over to an engineer for inspection and maintenance, you can visit.

Find the nearest site. The maintenance station is usually open from Monday to Sunday from 9:00 a.m. to 6:00 p.m

00, except for holidays, the local sites will be slightly adjusted according to their own operations, it is recommended that you can call for detailed consultation when you go, please refer to it. Thank you for your support of Lenovo and have a great day!

Lenovo A858T mobile phone suddenly loses power quickly and cannot be charged. Recommendations are available:

1. Restart your phone and try again.

2. Use the standard charger to try to charge, try to change the charger;

3. Clean up the mobile phone background group Kai chaos and cache;

4. Backup data to factory reset attempt.

5. If it is invalid or unable to operate, contact the after-sales inspection.

Dear Lenovo users, hello!

1. Please use the original charger and data cable for charging, if it is the original accessories for charging, you can replace other data cables if possible, in order to rule out the abnormal accessories;

2. It is recommended that you try to change the charging environment, and it is best to use the power supply for charging to avoid unstable voltage and current;

3. If you are charging at boot, please turn off the background running program or restart the device for comparison, or you can choose to charge in standby state or shutdown state, which is not ruled out due to the impact of background programs;

4. It is recommended that you back up the fuselage data and try to restore factory settings to rule out the impact of system abnormalities.

If it cannot be improved after resuming operations, it is recommended that you go to the local site for specific testing and treatment in time.

Lenovo authorized maintenance site query maintenance site business hours are usually Monday to Sunday 9:00-18:00, except holidays, the local site will be slightly adjusted according to their own operations, it is recommended to call for detailed consultation when you go, please refer to it.

First of all, during the use of the battery, it is best not to use it after automatic shutdown and then charge, or overcharge, which is not conducive to the maintenance of the battery. It is recommended that the general device has 15%-20% of the remaining power to start charging when prompting charging, and then charge for half an hour after the device shows that it is full.

If the battery voltage is too high and the battery is removed when the phone is currently charging, it is recommended to check the following:

Replace the charging environment to rule out the unstable power supply voltage;

It is recommended to use the standard data cable and charging adapter to avoid abnormalities caused by the non-standard charging equipment limit threshold return value (Lenovo A808T standard charger limits the threshold is: current 1A, voltage 5V, if conditions permit, you can replace the charging equipment that meets the threshold);

The battery performance may be aging or abnormal: if possible, it is recommended to replace the battery for comparison;

It is recommended to back up the body data (to avoid the risk of data loss) and restore the factory settings.

The latest system version of the device is: vibeui, not this latest version, you can back up important information, **upgrade (system settings - system settings - about mobile phone - system update) to the latest version above, and then bury the collapse observation use.

If none of the above operations can be improved, it is recommended to take the time to go to the Lenovo repair station for further testing and processing.