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If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device can't, it is recommended:
1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.
2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:
Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).
3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.
4.If it doesn't work, please turn off your phone and restart it.
5.Try connecting to a different wireless network.
6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.
If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.
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If a broadband fault occurs, you can use the following methods to troubleshoot the fault:
1 Use stand-alone dial-up, if you are using a router, please temporarily disconnect the router for testing;
2 Restart the modem and the computer;
3 Re-create the broadband dial-up connection and try to dial again. How to do it: Start the Program Attachment Communication New Connection Wizard.
If the self-troubleshooting still does not recover, you can contact human customer service to report the fault, and we will deal with it for you as soon as possible.
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Regarding the problem of "can be connected to the wireless network mobile phone, why does the mobile phone still show that it cannot connect to the server", it is recommended to troubleshoot from the following aspects:
Check whether the IP address and DNS address of the wireless network connection are set to be automatically obtained, if not, just change the IP address and DNS address of the wireless network connection to automatic acquisition.
Check whether the wireless network is connected to the wireless network is set correctly, it is generally recommended to change the wireless router, the reason for this is to make it easy for the mobile phone to identify the wireless network signal of the wireless router.
Check whether the password set by the wireless router is the same as the password you entered when you used your mobile phone to connect wirelessly, this is because if your wireless connection is set to manually specify the IP address, then when your password is entered incorrectly, your wireless network can still connect to the wireless router, but it just can't access the Internet normally.
Make sure your Wi-Fi router is set up to surf the internet successfully.
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1. If you can't get on.
Please try to turn off and turn on the network.
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My phone is connected to wifi but I can't.
BAI connects to the server for the following reasons:
1. The wifi itself is a problem, and the wifi may not be connected normally, resulting in no way to access the Internet.
A2. If the router is overheated, it may be that the router is overheated or damaged.
3. Broadband arrears may lead to inability to access the Internet.
4. The wifi name contains Chinese, resulting in some mobile phones unable to connect to the Internet.
5. There may be a problem with the mobile phone system, which may cause the connection to wifi but the Internet cannot be accessed.
Suggested workaround:
1. Use other mobile phones or devices to connect to wifi to try whether you can access the Internet, and rule out the wifi itself.
2. Restart the router to try, or restore the router to factory settings, then dial up the Internet again, and reset the wifi according to the setup wizard, or change to a new router and dial up to connect to the Internet.
3. Contact broadband customer service to confirm whether there is any abnormality in the broadband account, such as arrears, recharge the broadband, and then dial up to connect.
4. If the wifi name contains Chinese, it is recommended to modify it to English or a combination of English and numbers before connecting.
5. If the above reasons are ruled out, it is likely to be a problem with the mobile phone system for a long time, it is recommended to restore the factory settings or flash the phone to see if it can solve the problem.
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Check the router device.
Open the browser of the computer connected to the current wireless router, enter in the address bar or check the bottom label of the router to obtain), log in to the web configuration interface of the current router, and the username and password are admin by default.
Under Network Settings of the router, first find the WAN port setting option of the router. Setting the "type" correctly here is the crux of the matter. Generally, there are two commonly used types:
PPPoE and DHCP. Choose this according to your own situation. If it is a home ADSL dial-up Internet access, choose PPPoE; If there is a direct network interface available, such as cell broadband or a hotel, DHCP is chosen.
If it is DHCP, there is no need to make other settings, and the router will automatically obtain the corresponding network settings. If you choose PPPoE, you need to fill in the correct username and password, which are provided by the network service provider, and if you forget the password, you can call the service provider ** for consultation (such as Unicom: 10010).
Next, check the LAN port settings of the router. The settings of different brands are actually similar, the most important thing is to turn on the DHCP function, so as to ensure that the router can assign an IP address to the device when it is connected to the LAN port or connected to WiFi, and the IP address range assigned by DHCP should be in the same network segment as the IP address of the router, for example.
Finally, check your router's security settings. Check whether you have enabled some security policies that restrict MAC or IP address connections, or the corresponding rate limiting policy, and if so, turn them off, otherwise only devices with specific MAC or IP addresses can connect.
Take OPPO phones as an example. Open your phone's settings, select "Wi-Fi", and then see the wifi signal that you are currently connected to, and press and hold the wifi icon on the far right for a few seconds.
Click on "Unsave Network". Then, the wifi connection of the mobile phone will be disconnected, so that the mobile phone will not automatically connect when you click to connect to the signal source again, but will re-enter the connected wifi password, that is, the mobile phone will re-identify the network once, so that you can achieve the effect of emptying the original network configuration.
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Connected to the route, but the route is not connected to the Internet!
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Reboot to try, or see if your signal is good?
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