Why can t the set top box receive the network when plugged into the network cable, wireless can be u

1. Restart the cat and the router to try;

2. Try if you can connect to wifi;

3. If you can't plug in the network cable after restarting, and if you can't connect to wifi, you need to check whether the network line is normal, reset the router, etc.

Hello, the method of wired connection to LETV equipment is as follows.

Step 1: Enter the main interface of the TV app, find the "Settings" icon or press the settings button on the 39-key remote control, and click the "Network" icon.

Step 2: Click on the "Network" icon to bring up the following interface. (The following interface will appear only if the network cable is plugged in).

Wired connections are divided into automatic connections, dial-up connections, and static connections.

1) Auto-connect. (You do not need to set an IP address or dial-up to connect to the Internet.)

2) Static connection: move the cursor to the connection mode, press the confirm button to switch the connection mode

Click "Network Configuration" After clicking on the network configuration, the following interface will appear, according to your own network connection mode, enter the IP address and other network information.

3) Dial-up connection: move the cursor to the connection mode, press the confirm button to switch the connection mode: click on the network configuration and the following interface will appear, according to your own network connection mode, enter the ADSL user name and password, and click OK to connect.

Try to see if the network cable works, and it is estimated that the network cable will not work.

The main causes and workarounds are as follows:

1. The set-top box is connected to the network, but it does not mean that the network is unblocked, and if the network is not connected, it will not be able to enter. You can check whether the network settings of the set-top box are correct, and generally set to automatically obtain the IP address; Secondly, you can restart the router or reset the router to solve the problem; If the external network is unreachable, you need to notify the network service provider to troubleshoot the fault and ensure that the network is unblocked.

2. If the currently accessed ** server fails or the set-top box cannot be entered, you can try to replace it with another ** test.

3. If there is a problem with the system of the set-top box and it cannot be entered, you can restart the set-top box to solve it; If necessary, you can restore the system of the set-top box to factory settings or upgrade to the latest version. 1. If the network connection line is loose and the network cannot be connected to the network when the machine is turned on, reconnect and fix the connection line to restore normal.

2、The user does not enter the account number of the mobile network TV、Password or enters the wrong one, resulting in the inability to connect to the mobile server,So the network connection cannot be prompted,In this case, you need to enter the network settings interface of the set-top box and enter the correct account number、Password to log in to restore normal。

3、The server failure of mobile network TV causes the set-top box to be unable to connect to the network,You need to wait for the official repair before it can return to normal。

4. If the set-top box cannot be connected to the network due to system problems or hardware problems, you can restart the set-top box to try; If necessary, you can reset the system of the set-top box or upgrade the system to solve the problem; If it is a hardware failure, you need to contact after-sales service for maintenance or replace the set-top box to solve it.

<>1. The router is working normally, but the wireless signal cannot be found. First of all, confirm whether it exceeds the wifi signal coverage, if other devices can be searched at a close distance from the router, and the box cannot be searched, it may be a wifi module failure and needs to be repaired; If you find that the signal is not connected, this situation is your network problem, confirm whether the wifi password is entered correctly, and also need to check whether the router settings have restricted access, MAC filtering or restrictions. 2. I am connected to the wireless network, but I can't watch the program.

As long as you can search the web list, the product should be fine. Please try to restore the router to factory settings, enable DHCP (automatic IP address assignment function), turn off MAC address filtering, set the routing IP address renewal cycle not too short (120 minutes is recommended), and use "WPA-PSK WPA2-PSK" for WiFi encryption. If you still can't connect to the router, you can try to use the mobile phone wifi hotspot to connect the set-top box to the mobile phone hotspot, if you can open the network content normally, it means that the set-top box is normal, and the problem is in the router; If you can't open the network content normally, it proves that it is a box problem, and you can contact the manufacturer for repair and testing.

3.Factory reset. If you are sure that there is no problem with the above methods, then it is recommended that you do a factory reset to see if it can solve the problem; Someone has a question about how to set up wifi, this is not good, it is not easy to say, because each router is different, so, you can only ask your router manufacturer.

Summary. Workaround:

1. Replace it with wired.

If you can't connect to the wireless for a short time, then use wired, and directly plug the network cable interface into the TV, no additional settings are required. If you still can't connect, it's definitely a network problem.

2. Restart the TV.

Turn off the TV, turn off the power, let it sit for 30 seconds, then connect it to the power supply and restart the TV. Restarting the TV resets the system so that the system can re-recognize the wifi signal.

3. Cut off the power of the router.

Turn off the power of the router and wait for 30 seconds before restoring the power supply. In addition, it can be used to detect whether the wireless connection is smooth through a mobile phone or other device.

4. Check the gateway and DNS of the wireless network

Check whether it is normal, it is recommended to set all to automatic fetching, and then restart the TV according to method 2. The distance between the router and the TV is shortened.

5. Upgrade to the latest system.

The network set-top box is connected to the wireless, but the TV can't receive it.

Solution:1、Replace it with wired and wireless for a short time, then use wired,Plug the network cable interface directly into the TV,No additional settings are required。 If you still can't connect, it's definitely a network problem.

2. Restart the TV, turn off the TV, cut off the power, leave it for 30 seconds, then connect the power supply, and restart the TV. Restarting the TV resets the system so that the system can re-recognize the wifi signal. 3. Cut off the power supply of the router, wait for 30 seconds after cutting off the power of the router, and then restore the power supply.

In addition, you can use mobile phones and other devices to detect whether the wireless connection is smooth4、Check whether the gateway and DNS of the wireless network are normal,It is recommended to set all to automatic acquisition,Then restart the TV according to method 2。 The distance between the router and the TV is shortened. 5. Upgrade to the latest system.

The software installed on the network set-top box itself causes the software to not start or not be able to watch TV. It is recommended to try a different app. At present, due to the restrictions of national policies, the network set-top box does not support watching live TV for the time being, and it can be achieved by installing third-party live broadcast software.

1. First turn off and restart the Wi-Fi connection.

If you use a set-top box or TV to access the Internet, the set-top box and TV will retain a network IP address assigned by the Wi-Fi connection, which will be applied to the current Wi-Fi, if there is no address conflict, you don't have to worry, if there is a conflict, you have to close and restart the Wi-Fi connection.

Here's how: Open the set-top box and TV menu, enter the "Settings" bar, select "Wireless & Network Settings", enter the "Wi-Fi Settings" item, select "Turn off Wi-Fi" in the new window, and after completing the shutdown operation, re-enter the item and select "Turn on Wi-Fi" to restart the Wi-Fi connection.

2. Ignore the network.

If that doesn't work, you should choose to have your Android device ignore the network and add it again. Here's how:

Move outside the coverage area where you want to ignore the network, select Ignore the network, return to the coverage area, wait for the network to automatically appear, and then enter the network password to log in again. In this way, the Android set-top box and TV should be able to get the new address and work normally.

3. Check the Wi-Fi password.

Normally, the Wi-Fi password should be changed regularly; However, when the network makes such an adjustment, the set-top box and TV will not be automatically updated, and the Wi-Fi password needs to be updated manually.

4. Check the Wi-Fi advanced settings.

Open the set-top box, TV menu, enter the "Settings" window, select "Wireless and Network", enter "Wi-Fi Settings", then enter the "Advanced" option, enter "**Server Settings", confirm that the Android device is not using **server, if you find the IP address or domain name in the ** section, delete it, you can solve the Wi-Fi connection failure.

After the set-top box is connected to the network, it generally needs to enter the network settings page of the set-top box before it can be used.

1.Check whether the cable is loose, over-bent or pinched, and make sure the connector is re-plugged.

2.Restart the set-top box and check the situation after 5-10 minutes after the power is off.

3.If it is still not restored, you can call the local 10086 to report the broadband fault.

1. Check whether the network is accessible, first connect the mobile phone to the web page to see if it can be connected.

2. If it's not your home network, it's the TV itself.

3、Open the settings with the remote control configured on the TV,Reconnect to the network,You can delete amnestics,Reconnect the network name and enter the password to connect。

4. If the above step does not work, you can use the following method.

5、It is to talk about the router at home to cut off the power supply,And reconnect,After a little 3 minutes,See if the TV is connected to the network。

6. Finally, use the mobile phone and TV under the same wifi name connection, and see if you can regain control.

6. Finally, use the mobile phone and TV under the same wifi name connection, and see if you can regain control.

Maybe the set-top box is connected to the network cable and has no network, or it may be that his network is really slow and can't be connected. It's because the internet speed is too slow, and you can't connect to the TV. It doesn't matter if you have a network cable.