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If you are using a vivo mobile phone and the third-party software crashes, you can check the following methods:
1. Press and hold the software icon on the desktop--Application Information--Force Stop, or end the software in the background, and then reopen the software;
2. Restart your phone;
3. If the phone prohibits some permissions of third-party software, it may cause the software to crash. You can press and hold the desktop software icon - Application Information - Permissions, and view it after opening all the permissions of the software;
4. It may be that there is an abnormality in the app cache file, you can try to clear the app data: long press the desktop software icon - app information - storage - clear data. The data clearing operation will delete the software data, and it is recommended that you back up the data in advance;
5. Check and update the system;
6. Uninstall and reinstall the software after backing up the data;
8. After backing up the data, go to the phone settings - system management More settings - backup and reset Restore all settings in factory reset. This operation will not delete the data in the phone, but will restore all the settings in the phone, including: the wallpaper set, the unlock style, wifi, the default opening program, etc., and the third-party software logged in the phone also needs to be logged in again.
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The phone crashes, considering that it is a compatibility issue between the app and the phone.
You can refer to the following methods.
1. Your app is out of date and can't connect to the server, it's best to update to the latest version.
2.The new version is not applicable, uninstall and clean the phone, reboot, and reinstall the stable old version.
The latest version is not necessarily stable and compatible, so if there is a problem with the version you have been using, please update it in time.
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1. Too much cache garbage. Usually in the process of using the software, some junk files will be generated, and if you do not clean it up for a long time, the phone will become more and more stuck, and there will also be flashbacks. You can go to Settings, tap "Apps", then "All", then find the problematic app and clear the data or cache.
2. There are too many running programs. If you don't set it up, a lot of software will run on its own, and too many background programs on your phone will cause you to run out of memory, which will cause the app to crash. If there is a software crash, you can clean up the memory before trying again.
3. Mobile phone antivirus software. Some mobile phone software is malicious**, which will be blocked by antivirus software and cannot enter normally, so you should use the green ** platform or use the software store to ** games with a high security factor.
4. Application version issues. If the version of the application is low, the application software will be incompatible and cause a crash. If the version is too old, you can update to the new version. For example, if there is a flashback in the new version, the application version is still being debugged, so there is no need to worry, and it will be fixed soon.
5. Internet speed problems. Some software requires a stable network, using a 2G 3G network, which causes a greater possibility of flashback, so it is recommended to play in the case of WiFi.
6. Missing data packets. Some large games require data packages to run. Therefore, you must install the data package before you can use it.
7. The system is incompatible. Some software has certain requirements for the version, if the system version is too low, the software cannot be supported, so it will crash.
8. The resolution is not compatible. Some software has certain requirements for the resolution of the mobile phone, if the resolution of the mobile phone is not compatible, some software is prone to flashbacks or other errors.
Most of the crashes happen in game apps. Part of the flashbacks are like this, one is that the game can't be opened directly, and the other is that the game is opened to a certain extent, and the flashback. Crashes are usually very rare during gameplay. >>>More
Causes of flashbacks and how to deal with them.
1. Too much cache garbage. >>>More
If you are using a vivo phone, perform the following steps to troubleshoot the app crash: >>>More
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Upgrade or reinstall the software.
Clean up the backgrounders. >>>More