What should I do if the verification equipment of the scenic spot is damaged or other reasons cannot

Because of such a situation, it is recommended to call the contact of the scenic spot before going to the scenic spot** (12301 tourism service**) and ask if the card can be swiped normally.

If there is such a situation in the scenic spot, such a notice in the scenic spot, then you have to pay for another ticket. If there is no notice, then negotiate with the management of the scenic spot to see if it can be discounted, or free of charge.

Double Payout Commitment:

Splendid Xiaoxiang Travel Card is the only Huimin travel card issued by the Information Center of Hunan Provincial Tourism Bureau, and its card treatment is real and effective, and cardholders can rest assured that they can enjoy the benefits and convenience of this card under the premise of following the rules of card use. If you encounter obstacles, please call the Travel Service ** (0731) 12301 to file a complaint, and the ** staff will coordinate and resolve the relevant matters. If the coordination is not achieved within half an hour, the tourist can enjoy double the compensation for the free items at that time.

The "Splendid Xiaoxiang Travel Card" is supervised and issued by the Information Center of the Hunan Provincial Tourism Bureau, which provides protection and service commitment for the user's card-holding rights and interests. 12301 Tourism Service** provides full consultation and complaint services for the handling and use of the card, escorts users to travel with the card, and makes the Splendid Xiaoxiang Travel Card a Huimin tourism brand loved by the majority of tourists.

Splendid Xiaoxiang Travel Card" is a standard ICBC IC debit card (non-credit card), which is loaded with all the functions of Splendid Xiaoxiang Travel Card. It is a bank card that can be used as an annual pass for Hunan scenic spots!

With the ICBC co-branded card, users can enjoy unlimited free tickets to more than 90 contracted scenic spots in Hunan Province throughout the year, while the normal use of all functions of the bank card will not be affected at all.

In this case, please call the tourism service ** (0731) 12301 and cooperate with the staff of the scenic spot to coordinate and solve the problem.

Due to the possibility of failure of the verification equipment in the scenic spot, it is recommended to call the contact ** (or 12301 service**) of the scenic spot before going to the scenic spot to ask if the card can be swiped normally.

How to apply:

You can go to the ICBC outlets to apply for the Splendid Xiaoxiang Tourism Co-branded Card directly. You can also apply for or replace a bank debit card (savings card) and ask to open the function of the Splendid Xiaoxiang Travel Card.

Note: To apply for a bank card, you need to bring your valid ID card.

Handling fee: open the function of the splendid Xiaoxiang travel card, and charge 200 yuan according to the national uniform price of the travel card; In order to offer preferential customers to apply for a travel co-branded card, ICBC can waive the production cost of 30 yuan and the annual bank card fee for the first year.

Note: Customers who do not open the travel card function can also apply for a splendid Xiaoxiang tourism co-branded card, in this case, they cannot enjoy a 30 yuan reduction discount; Customers who hold this co-branded card (without opening the travel card function) can also go to the bank at any time to pay the fee to activate the travel card function.

Splendid Xiaoxiang Travel Card" is a standard ICBC IC debit card (not a credit card), and it is loaded with all the functions of Splendid Xiaoxiang Travel Card. It is a bank card that can be used as an annual pass for Hunan scenic spots!

Users holding ICBC co-branded cards can enjoy unlimited free tickets to more than 80 contracted scenic spots in Hunan Province throughout the year, while not affecting the normal use of all functions of the bank card at all.

The bank card and travel card functions are combined into one, as long as you bring such a card, you can travel easily and worry-free! It's convenient and affordable:

1. You can get one less card and bring one less card! Save you twice the time, reduce the hassle, and double the convenience.

2. Applying for this ICBC co-branded card is faster than applying for a separate bank card, which will save 30 yuan immediately! ICBC launched"Apply for the Splendid Xiaoxiang Tourism Co-branded Card, which can be exempted from the production cost and the annual bank card fee of 30 yuan for the first year"Promotions.

3. Travel to more than 80 scenic spots in the province, swipe the card to enter (or swipe the ID card), no need to buy tickets, no need to queue, easy and convenient, one step faster!

4. Enjoy the huge discount of the travel card! As long as 200 yuan, you can visit more than 80 scenic spots all year round. You must know that these more than 80 scenic spots, the total ticket for one visit costs more than 4,500 yuan!

5. With this card, you will become a distinguished member of ICBC and can enjoy various member services provided by ICBC.

The Xiaoxiang Travel Card has been issued, and the next issuance will be three thousand years later, so you should come early next time.

When the cardholder enters the contracted scenic spot, he or she needs to enter through the special channel of the Splendid Xiaoxiang Travel Card and verify the travel card (or ID card) at the card inspection terminal of the scenic spot. Only after passing the verification can you enter the scenic spot.

The Splendid Xiaoxiang Travel Card is a tourism project promoted by the Hunan Provincial Tourism Bureau, which will continue to operate and develop.

Before activating the user, the user's identity information must be bound.

When the user enters the scenic spot for the first time with the card, the user can bind the ID card on the card inspection equipment of the Zhizu scenic spot. After binding the ID card information, users can swipe the card or swipe the ID card to enter the scenic spot.

1) The cardholder should take good care of the Splendid Xiaoxiang Travel Card, where the shape of the card is intact and there is no bending, fracture and other man-made damage and cannot be used normally, the card can be replaced free of charge.

2) Splendid Xiaoxiang travel card contains a smart chip, where the card appears obvious bending, breaking, cracking, graffiti, taking the source to post foreign objects, card surface depiction blurred, missing edges, missing corners, punching, wet water softening and other phenomena resulting in damage to the travel card, the replacement of the card needs to pay 10 yuan for the cost of fiber accompaniment.

3) When replacing the card, the cardholder must bring his or her ID card and the old card to apply for the card.

4) After the card that has been bound to the user's ID card information is lost, you can apply for a replacement card with your ID card. Cards that have not been bound to use ID card information will not be replaced if they are lost.