What s wrong with Huawei Mate8 not charging?

If you are using a Huawei phone, you can follow the following methods to determine the cause of the problem:

1. It is recommended to use the standard charger for charging.

It is recommended that you use the charger and charging cable that come standard with your phone for charging. Non-standard chargers and cables may not be compatible with the phone, causing the phone to not charge.

2. Please check whether the charging port is abnormal.

Check whether the mobile phone charging interface is blocked by foreign objects, mildew, corrosion, internal connection line damage, etc., if there is such a phenomenon, it is recommended that you go to the nearest customer service center for cleaning and testing.

3. If your phone has not been used for a long time.

If your phone has not been used for a long time, or you have not charged your phone in time after the low battery is turned off, and the phone battery is over-discharged, and it takes more time to activate the battery, it is recommended that you charge the phone for more than 30 minutes to see if the phone responds.

4. If your phone is charged to 80% stop charging.

Some models have added a new intelligent charging mode, which is a battery protection mechanism that effectively extends the battery life through AI intelligent charging management.

5. Please cross-verify.

Please replace the charger and data cable that can be charged normally, and cross-check whether the charger and data cable are faulty.

If the charger and data cable are normal, but the phone still cannot be charged, it may be a malfunction of the phone. It is recommended that you back up your data in advance (WeChat QQ and other data need to be backed up separately) and bring your mobile phone, original charger, original data cable and purchase voucher to a nearby customer service center for testing.

If the Huawei Mate 8 mobile phone charger cannot be charged, it is recommended to try the following methods to solve the problem:

1. Check whether the charger is in good contact and whether it is damaged, and it can be re-plugged.

2. If it is damaged, change a set of chargers that can be charged normally, if you can charge normally after changing the charger, it may be a problem with the charger and data cable.

3. If there is no response after the above operations, it is recommended to bring the charger that cannot be charged, the data cable, and the purchase invoice to the local Huawei after-sales service center for testing and repair. The following describes how to query the address information of the Huawei Customer Service Center

<> can also have an after-sales outlet address inquiry entrance at the bottom of the official website page of Huawei**;

The connected charger does not charge, there may be the following problems:

1. It is recommended that you use the standard charger and charging cable for charging.

2. If your mobile phone has not been used for a long time, or you have not charged the fraudulent mobile phone in time after the low battery is turned off, the battery may be overdischarged, it is recommended that you connect the charger and charge it for more than 30 minutes to see if the mobile phone responds.

3. If your mobile phone can be turned on, please confirm whether there is any poor contact or damage to the charging equipment

Please check the vertical stove where the charging cable is connected to the mobile phone, and whether the charging cable is fully inserted;

Please check whether the data cable, charger and socket are in poor contact, and it is recommended to re-plug and unplug the fiber;

Please check whether the connector and jack are clean, if you find dust, it is recommended to clean it with a brush, and then recharge it to confirm;

Please check whether the data cable, charger and socket are broken or abnormal, and replace them if they are damaged.

4. It is recommended that you change to other chargers that can be charged normally and try to charge them. If it can be charged normally after replacing the charger, it may be a fault of the charger and data cable, and if it cannot be charged, it may be a problem with the phone itself. We recommend that you back up your data in advance, bring your phone, charger, cable, and proof of purchase to a nearby Huawei Customer Service Center for testing.