What should I do if the vivox3 phone crashes by itself and can t turn on

It is recommended that you try the following methods to see if it can be turned on:

1.Press and hold the power button for 10 seconds to force restart the phone.

2.You can try charging for 20 minutes, then press and hold the power button for 10 seconds to see if it can turn on (the phone is completely out of power and recharged without any prompt).

3.When the phone is turned off, press and hold the volume up button and the power button at the same time for 3 to 4 seconds, after the vivo phone logo appears on the phone, let go of the button to enter recovery mode, first select wipe data factory reset, select wipe cache partition after completing the waiting interface jump, and select reboot system now to restart the phone immediately after completion. (Doing this will lose all the data on your phone (except the data on the TF card), including installed apps, **books, text messages, etc.) When there is a serious abnormality in the mobile phone and there is no other way to solve it, use this item with caution.

If the above methods still can't be turned on, it is recommended that you take your mobile phone to the local after-sales service for testing and processing, and the after-sales technicians will handle it for you. You can go to vivo official ** to check the address of the after-sales service center:

Press the power on button and the volume up button.

vivo X23 mobile phone crash is due to the system confusion caused by the wrong settings, you can restart the phone by entering the recovery mode to clear the data, (note that after the operation of cleaning data mode, all the data will be cleared when returning to the phone).

1. When the vivo X23 mobile phone is powered off, press and hold the lock screen button and the volume up button to enter the fastboot interface and click to enter the recovery mode

2. Find Clear Data (white box) in Recovery mode and click to enter, as shown below

3. Select Clear All Data (white box) in Clear Data, and click to enter, as shown in the figure below

4. After clearing the data, a success page will pop up, and clicking Confirm will return to the recovery interface, as shown in the figure below

5. Then find and click Restart in the recovery interface, and you can boot normally, as shown in the figure below

It is recommended to force restart the device to try to resume use, operation method: long press the "power button" before laughing and "volume -" for more than 10 seconds to force restart the phone (NEX 3, NEX 3S long press the top round button for more than 10 seconds).

If you can resume use after operation, you can try the following methods to avoid the recurrence of the failure:

1. If a single application crashes, please try to upgrade the application to the latest version.

2. If the storage space of the device is low, the system performance will drop sharply, resulting in the application being stuck or stuck, it is recommended to use i Manager regularly to clean up the space.

3. After upgrading the system of the device to the latest version or backing up the device data, restore the factory settings (go to Settings > System Management > Backup & Reset > Clear All Data).

Note: Erase all data will delete all data in the internal storage (except SD card data), including installed apps, contacts, text messages, files, etc. When there is a serious abnormality and there is no other way to solve it, this recovery can be used, please use it with caution.

Before operation, important data is backed up by cloud services.

Go to the mobile cloud service -- device cloud backup -- backup data type -- turn on the switch that needs to be backed up -- return to the previous page -- click Back up now;

If the above methods do not solve the problem, it is recommended to back up your data in advance and go to a nearby service center.

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Note: In order to save valuable time, it is recommended that you call the service center in advance** to confirm the service center business hours, whether the spare parts inventory is sufficient, etc.

The screen does not turn on when it is turned on, and the machine does not vibrate and other reactions:

1. Check whether the power is sufficient, use the original charger and data cable to charge for more than half an hour, and try to turn on the machine again;

2. If the button is stuck, damaged or liquid, please bring the device to the vivo customer service center for further maintenance.

The phone screen is on but you can't get to the desktop:

1. You can try to force restart the device to resume use;

Force restart the phone and tablet; (It is recommended to use it when the phone is frozen or stuck).

Tablet, FunTouch OS and subsequent system models: Press and hold the "Power Button" and "Volume Down Button" for more than 10 seconds at the same time;

Press and hold the top round button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. Try to repair the system through the "System Repair Mode" as follows:

Step 1: When the phone is turned off or restarted, press and hold the "Power Button" and "Volume Up Button" at the same time for 10 seconds before the screen turns on, until the screen displays the word fastboot and then releases the button;

Step 2: Press the volume down button to move the cursor to "Enter Recovery", press the power button to confirm the entry, until the screen displays the word recovery, and the device has entered recovery mode.

Step 3: Select "Install System Software" on the Recovery mode interface, and then select "Update the latest version online" to repair the system according to the prompts.

The phone vibrates when it is turned on but the screen does not light up:

When you press the power button to turn on or force restart, the phone vibrates, but the screen does not display the screen, and the screen is still black, it is more likely that the screen is faulty, please bring the phone to the vivo customer service center for further maintenance.

You can use this link to find the address of the customer service center nearest to you and**. It is advisable to call the Customer Service Center in advance to confirm the relevant matters and understand the working hours before going to avoid losing precious time.

1. How to deal with the phone screen not lighting up and can't be turned on:

1. Check whether the battery is too low.

After charging for 30 minutes with the standard charger and data cable, press the power button to see if there is a charging screen.

No charging screen: Please replace other chargers and data cables that can charge normally to confirm whether the charger and data cable are abnormal. If there is still no charging screen after replacement, it may be a fault of the mobile phone, it is recommended to bring the mobile phone, charger and data cable, and purchase voucher to the customer service center for testing.

There is a charging screen: Please press and hold the power button to try to turn on, if it can't be turned on, please follow the methods below to continue troubleshooting.

2. Confirm whether the mobile phone has been liquidated or dropped.

Liquid intake of the mobile phone: If the mobile phone has been automatically turned off, please do not try to turn it on, use a paper towel to absorb the liquid, and send it to the local vivo customer service center for testing as soon as possible.

Lost mobile phone: There are unstable factors after the mobile phone is damaged, it is recommended to send the mobile phone to the local vivo customer service center for testing.

3. Force restart.

How to restart your phone.

4. Go to the service center for testing.

Second, the mobile phone screen is bright, but you can't enter the mobile phone desktop:

1. Try force restart.

Force Restart Phone Method:

FunTouch OS and later models: Press and hold the "Power button" + "Volume Down button" at the same time for more than 10 seconds;

Press and hold the top button for more than 10 seconds to force restart the phone (applicable to NEX 3 NEX 3S);

FunTouch OS previous models: Press and hold the "Power Button" for more than 12 seconds.

2. Repair the system.

Enter recovery mode -- install system software -- update the latest version on the network -- OK -- connect the available wifi and charger, and when the upgrade package is detected, click on it"** and install"Update the repair system.

If the above methods fail to help recover, the customer service center needs to be tested and processed (customer service center address: enter vivo official website vivo**app--my--service outlets, after-sales outlets--select provinces and cities to query the address of the customer service center).

vivo X23 mobile phone crash is caused by the wrong settings caused by the system disorder, you can restart the phone by entering the recovery mode to clear the data, (note that the data will be erased after the clean data mode operation).

1. When the vivo X23 mobile phone is powered off, press and hold the lock screen button and the volume up button to enter the fastboot interface and click to enter the recovery mode, as shown below

2. Find Clear Data (white box) in Recovery mode and click to enter, as shown below

3. Select Clear All Data (white box) in Clear Data and click to enter, as shown in the following figure

4. After clearing the data, a success page will pop up, and clicking Confirm will return to the recovery interface, as shown in the figure below

5. Then find and click Restart in the recovery interface, and you can boot normally, as shown in the figure below

It is recommended to use the original charger and data cable to charge for 20 minutes, and press and hold [Volume Down + Power Button] for 30 seconds to try to turn it on. If the above operation cannot be turned on, please bring your mobile phone, charger and data cable to the customer service center for processing. The address and detailed information of the customer service center can be found on the official website of vivo on the web version -- Service -- Service outlets, and select your province or city for inquiry.

Press and hold the on/off button and the volume "-" button at the same time to force it to power on.