Why can t Samsung G5309W telecom version receive telecom text messages?

It is recommended that you try it as follows:

1.It is recommended that you go to Settings - Apps - All - SMS - Clear Data.

2.Restart your phone to see if it's a signal issue.

3.Replace the ** card attempt.

4.Check whether the SMS blacklist feature is configured.

5.It is recommended that you restore the machine to factory settings, the operation is as follows: Settings-Reset-Factory Reset (but since this machine will lose all the data in the phone if you restore the factory settings, it is recommended that you back up important data such as **Ben,**,**, etc.) in advance).

If you still can't receive the SMS through the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will check the machine and process it. For more information, please visit:

1.If it is an official text message from a carrier, bank, **, etc., please try to get it to be re-sent, check the SIM card status, and restart the phone later to receive it again.

2.If the verification code is used, it is recommended to try to send and receive it again in another location to rule out whether it is caused by network reasons.

3.Replace it with another time slot and receive it again.

4.To verify whether the SMS blacklist function is set in the phone, it is recommended to open the phone settings - Call Message Blocking - Message Blocklist - Remove All.

6.Try to change another SIM card.

7.If it doesn't work, please back up your phone's data (**book, SMS messages, multi**data, etc.) and restore your phone's factory settings.

If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for an engineer to solve.

The reasons why Samsung G5308W mobile phone always can't receive other people's information include mobile phone signal problems, mobile phone setting problems, SIM card problems, third-party software interference, mobile phone system problems, etc. Solution:

1. Restart your phone to see if it's a signal problem.

2. Settings - Application Manager - Swipe Screen Options (All) - Find Info - Click to enter and clear the data to try it.

3. Try to change to another SIM card.

4. Check whether the mobile phone is installed with security guard or third-party SMS software, and test it after uninstalling it.

5. Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings.

If the above methods still do not work, it is recommended to send the phone to a nearby Samsung after-sales service center for an engineer to inspect the machine and dispose of it.

When the information is full, let's delete some of it. Or the settings are incorrectly set to reject all messages, or the antivirus software has the wrong harassment settings.

We recommend that you try the following:

1.Remove the battery and use a cotton swab to wipe the battery contacts to try.

2.Try it after connecting your phone to the charger and charging it for a while.

3.Take out the SD card and SIM card, and try to turn it on again.

4.Try replacing other original Samsung batteries.

5.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help you test.

It is recommended to rule out the system software first, and then restart the recovery system, if there is still this problem, it is recommended to go to the repair point to see if it is a hardware problem, if this kind of problem occurs occasionally, you can refer to the method:

1.Shuangqing data can solve such problems;

2.Reinstating the appearance settings can solve this problem;

3.Flashing the machine should solve the problem completely;

4.If none of the above methods work, it is recommended to send it for repair.

1. Use a data cable to connect to the computer and charge for 30 minutes (it may enter a sleep state due to the power running out, and it needs to be activated).

2. Press and hold the power button for about 10 seconds to try to turn it on.

3. Replace the battery and eliminate the battery fault.

4. Press and hold the volume up, volume down and shutdown keys in the shutdown state, and let go when the boot screen appears, and you can enter recovery. Go to Recovery >Chinese >> Clear Data >> Erase all data).

Select Chinese Simplified and confirm, volume key select Power key confirm, select Will install to system and confirm.

Select Confirm, wait for completion, and select Restart to system to enter the new system.

5. If none of the above operations can be turned on, it is recommended to send the mobile phone to a nearby Samsung after-sales outlet for testing and repair.

Hello dear Samsung users:

According to your description, the telecom version of the Samsung G5309W mobile phone is a telecom dual SIM dual standby phone, and the mobile phone card slot 1 can use the telecom card. You check to see if your telecom card is installed in the correct place. If there is no problem with the installation, try a different telecom card to see if there is a problem with your telecom card.

If it is a problem with the telecom card, you can take the owner's ID card to the telecom business hall to replace the card. If it is not a problem with the telecom card, it is recommended that you bring the mobile phone three-pack certificate to Samsung after-sales service, and ask the staff to help you detect and deal with it.

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Causes and workarounds:

1. There is no telecommunication signal coverage.

Solution: Go to the area with telecom signal coverage to connect to the Internet.

2. Caused by SIM card problems. For example, the SIM card is not in good contact, the SIM card is damaged, the SIM card mobile phone number is in arrears, and so on.

Solution: Go to the telecom business office to reapply for a SIM card and make sure the SIM card is normal.

3. Caused by mobile phone failure.

Solution: Restore the phone to factory settings, if it can't be solved, after-sales inspection and repair.

Samsung G5306W dual card hand teaser macro card 2 can not receive SMS reasons and solutions:

2. Try to change to another SIM card.

3. Check whether the mobile phone is installed with security guards or third-party SMS software, and test it after uninstalling it.

4. Back up your phone data (**book, short message, multi** file hand light, etc.), and restore the factory settings.

5. Try to update the system version.

If the above methods still do not work, please send the device to a Samsung service center for an engineer to inspect the machine and dispose of it.

As you described, try the following:

2.You can go to Settings - Application Management - All - Info - Clear Data to see if it can be solved.

3.You can try to change the sedan to other SIM cards.

4.If you still can't receive the SMS after the above operations, you can restart the phone and try, if it still doesn't work, you can back up the data and restore the factory settings to solve the problem.

Hello dear Samsung users:

It is recommended that you follow the following methods:

1.A text message on your phone to send yourself a try.

2.Change to a different SIM card to receive SMS attempts.

3.Back up the data in your phone (contacts, SMS handpick, **, etc.), and then restore the factory settings (Settings - Reset Privacy - Factory Reset) Try Mengshu Shen.

If the above operation methods are invalid, there may be a problem with the internal program, it is recommended that you bring the mobile phone three guarantees certificate, and send the mobile phone to the nearest Samsung Service Center for an engineer to check the machine.

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

This inability to send and receive information is caused by third-party software, you can back up the information about yourself on the phone, and then set the midpoint to reset.

Hello dear Samsung users:

Based on your description, it is recommended that you try the following:

1.Go to Contacts - Menu (touch the left touch button) - Show Options - Tap All Contacts. Go back to Contacts to see if the contacts are displayed.

2.Resave the next contact attempt.

3.Back up your phone's data (**book, SMS, multi** files, etc.), and restore factory settings (go to phone settings - reset privacy - private - factory reset).

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

This must be if the system is unstable and the software compatibility is not good, it is recommended to replace it with stable, compatible and well-functioning software.

For example, 360 security**.

1. Install 360 Security** on your phone and turn it on.

2. You can see, **, text messages, call logs, etc., and you can slide left and right between the three.

3. You can freely set harassment or blocking**, blacklist, etc.

4. The call between the ** of the installed software is free, and sharing every day can increase the call time.

Hello dear Samsung users: