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Dear Samsung users: According to your description: If the laptop has a black screen when it is turned on and the screen is not displayed, it is recommended that you:
1.Check that the power adapter is plugged in and that the laptop is powered on. 2.
If you confirm that the power supply is normal, but the laptop screen is not lit, it is recommended to contact the Samsung service center for testing. Samsung service center address.
Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.
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According to your description, your laptop may be caused by a motherboard problem, in order to solve the fault for you faster, it is recommended that you bring the proof of purchase to a regular Samsung repair service center for comprehensive inspection and repair.
Samsung service center address.
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Samsung laptop boot can't enter the system, this is a phenomenon of computer system damage, you have to reinstall the system to get it.
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Summary. Hello,Kiss Samsung notebook 370R5E can't turn on,Press F4 can't enter the restore system The solution is as follows,1.Verify that the power indicator is on.
2.Observe whether the screen is lit up and whether you can see the Samsung logo screen with a blue background. 3.
If you can see the Samsung logo screen, it is recommended to restore the default settings of the BIOS, that is, press F2 to enter the BIOS when the Samsung logo screen appears at boot, then press F9, select Yes, and then press F10 to save and exit. 4.If the recovery BIOS is invalid, try whether you can enter safe mode, that is, press F8 on the Samsung logo screen when booting up, and select safe mode to enter.
5.If you can enter safe mode, it is recommended to uninstall the recently installed software program in safe mode, and observe the system after checking and killing viruses.
Samsung notebook 370R5E can't turn on, press F4 can't enter the restore system.
Hello,Kiss Samsung Bisheng notebook 370R5E can't turn on,Press F4 can't enter the restore system The solution is as follows,1Verify that the power indicator is on. 2.
Observe whether the screen is lit up and whether you can see the Samsung logo screen with a blue background. 3.If you can see the Samsung logo screen, it is recommended to restore the default settings of the BIOS, that is, press F2 to enter the BIOS when the Samsung logo screen appears at boot, then press F9, select Yes, and then press F10 to save and exit.
4.If the recovery BIOS is invalid, try to see if Yuqiao can enter safe mode, that is, press F8 on the Samsung logo screen when the boot appears, and select safe mode to enter. 5.
If you can enter the safe mode, it is recommended to uninstall the recently installed software program in the safe mode, and check and kill the system for viruses and observe it.
6.If the above operation does not work, it is recommended to reinstall the operating system and observe it (please back up your important data before reinstalling the system). 7.
If the system cannot be reinstalled or the reinstallation coefficient is invalid, it is recommended to contact the after-sales service center designated by Samsung for testing. If the power indicator of the notebook will not light up after pressing the power button, then you need to check whether the socket and power adapter have been turned on and plugged in, if there is no problem, then you need to contact the authorized after-sales service center designated by Samsung directly for testing.
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How to boot the notebook: After plugging in the power adapter of the notebook, press the power button directly to turn it on. (Note: The power button of some models cannot be pressed, you need to fluctuate the slider).
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Analysis of the reasons why the laptop cannot be turned on and how to solve it:
1. It can be displayed, but it cannot enter the system normally, this situation is generally a software failure, such as a virus in the system or caused by a system crash, etc., which can be solved by directly reinstalling the system or the corresponding software;
2. It can be powered on, but the screen does not have any display, in this case, it is generally a hardware failure, such as loose memory or electrical performance failure of hardware such as the motherboard, which needs to be plugged and unplugged or replaced with corresponding faulty parts;
3. If you don't power on, in this case, it is generally a hardware failure, such as the power supply or motherboard, which is caused by electrical performance failure, and it is the best choice to send it directly to the maintenance station of the corresponding brand for maintenance.
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Keep pressing F8 when booting up, and select safe mode to enter. If you can enter safe mode, it is likely to be caused by a virus Trojan, and it is best to format the C drive and reinstall it.
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If you can't get close to the safe mode, then laugh First find someone to install a dual system, don't win7 too rubbish, and xp if you can get in, it's OK If you can't get into the alcohol and medicine, it's repaired, I hope to turn on the safe mode, good luck.
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Boot automatically into the BIOS, generally caused by BIOS setting problems or hard disk problems, boot boot can not find the hard disk that can boot.
1. Press F10 to save and exit to see if you can enter the system normally.
2. Press the start shortcut key F12 or ESC continuously when the machine is turned on
In the pop-up boot interface, select the hard disk to boot and see if it can enter the system normally.
3. In the pop-up boot interface, you can't find the hard disk that can be booted1, open the case and reseat the hard disk data cable and power cable.
2. The problem is still that the hard disk is connected to the motherboard interface and replaced one.
3. The problem is still to replace the hard disk data cable.
4. The problem is still to replace the hard disk.
Fourth, there is a hard disk in the pop-up boot interface, select the hard disk boot can not boot normally. Use the PE boot disk boot to boot into the PE and repair the main boot of the hard disk.
1. Open the partition tool Disk Genius2 in PE, select the hard disk with the right mouse button, click Rebuild Master Boot Record MBR3, repair it and then go back to the PE desktop and click Windows to boot the repair.
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Glad to answer for you :
1。If there is a virus in the computer (open Tencent PC Manager, antivirus, scan and kill), if you kill a Trojan horse or virus, you should restart it immediately, and after restarting the computer, go to "Quarantine|".Recover", completely remove trojans and viruses!
6。Poor contact and loose contact of the graphics card or memory CPU, or fan with dust cover, (unplug the eraser).
7。The memory CPU is overheated, and the heat dissipation is not good! (Don't turn on for too long, turn off and dissipate).
9。If it still doesn't work, the system files are missing! Or maybe there's a serious error in the system memory!
10。Try to press F8 after booting, go back to the virtual orange car, enter, enter the poor liquid group safety mode, the last correct configuration, press down to try! Or, enter the safe mode, go to the desktop, open Tencent PC Manager, and kill the virus!
11。Playing games on the blue screen, generally the system does not support this game! (Change the game version or change the XP system).
12。**game,**device,**input method,**tool,browser,driver, etc.,The program is unstable! (Use Tencent PC Manager to uninstall and reinstall or upgrade to the latest version)!
I wish the landlord a smooth work and a happy life!!
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