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Generally, it is hardware, software is not included, but if there is a problem, it seems that the company will help.
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1. Laptop: The validity period of the whole machine is 1 year.
a) Hardware with 36 months warranty includes: CPU, memory.
b) Hardware with 24 months warranty includes: motherboard, graphics card, LCD screen, hard disk, power adapter, keyboard, mouse module.
c) The hardware with 12-month warranty includes: LCD accessories, optical drive, CDR w, floppy drive, modem card, network card, camera and other functional modules and components.
d) Battery warranty for 3 months; After the purchase of the machine is successfully registered, the free battery warranty is extended to 12 months.
2. 3 months warranty for random CD-ROMs and random microcomputer products.
3. Maintenance service method: send for repair.
4. Warranty start date: the date of purchase of a valid invoice.
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Host motherboard parts.
Motherboard, sound card, graphics card and parts solidified on the motherboard that cannot be separated from the motherboard are guaranteed for 3 years (inclusive) from the date of purchase.
Main components. CPU, memory, display, hard disk, keyboard, and power adapter are guaranteed for 2 years (inclusive) from the date of purchase.
Laptops.
Including network card, modem card, 2-in-1 card, 3-in-1 card, PCMCIA card, touchpad, other small circuit boards (charging board, backlight control board, power board, LED board, IO board, switch board, hard disk interface board, etc.), independent card reader, speaker, fan, heat sink, battery, optical drive, floppy drive, mouse, shell, all kinds of covers, cables (including screen cables, power cables, etc.), LCD covers, brackets, etc.
1 year (inclusive) warranty from the date of purchase.
The software comes pre-installed with software (including software media).
1 year from the date of purchase
Random software (data, CD-ROM media, floppy disk media).
Replace with the faulty original within 3 months from the date of purchase.
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Ordinary book one-year warranty,Non-man-made hardware damage In addition to the film,Computer bag mouse accessories or something。
The things in the book are basically guaranteed.。
High-end business laptops, XPS gaming laptops, generally 3 years CC full warranty, man-made but unintentional (accidental falls, as for how to judge accidents, they have a way, generally speaking, it's good to mix up).
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To determine if your PC is under warranty, you can take the following steps:
Find your purchase history: Find the invoice, receipt, or order confirmation email that you bought your computer. These documents usually contain information such as the date of purchase and the duration of the warranty. Check the warranty period to determine if it is still under warranty.
Product registration: If you registered your product when you purchased your PC, you can log in to the relevant manufacturer** and sign in to your account. In your account, you should be able to find warranty information about the computer you purchased, including the warranty period and status.
Contact the manufacturer: If you can't find your purchase history or registration information, the most reliable way is to contact customer support directly from the computer manufacturer or brand. Provide your computer's serial number, model number, and other relevant information, and ask them for details about the warranty period.
Inspection: Some manufacturers offer a warranty inquiry tool. You can access the manufacturer's official **, use their warranty inquiry tool, and enter your computer's serial number or its or stool identification information to get the details of the warranty period.
Keep in mind that different brands and manufacturers may have different warranty policies and procedures.
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I also have the experience of the landlord, and I went to the customer service in November.
The customer service said that starting in May this year, the nationwide ash removal will cost money. However, if you buy a computer and have a service card, you can still use the service card to clean the ash for free.
When I went there, I said that my machine was so hot that the program kept crashing and the screen went black. (Actually, my machine is quite hot, but it is more gray and noisy). The customer service said that it was to be tested, and the temperature and pressure test of Master Lu was used, and the machine began to heat up, and it didn't move until it reached 80 (I was depressed, and I called the police after 80).
The customer service said that it was okay, not to 85 degrees (85 degrees is the minimum standard for hardware problems), the customer service staff took my machine apart, and saw that there was really a lot of gray, and it was cleared. After I got it done, people asked me if I had a service card if I was out of warranty. I said that during the warranty period, the ash card was not cleared.
The customer service just wanted money, and I said that there was a problem with the machine, and I didn't know if there was too much dust, was this considered dust?
In the end, the customer service said that it was free this time, and it would be money next time.
Hehe, the landlord went to the customer service, and said that the machine was hot, and asked them to deal with it. If it's the first time, people will also open up the net, so let's talk about it.
Oh, by the way, remind the landlord that if it's too troublesome, it's okay to do it yourself (without affecting the warranty), I asked the customer service. He said it was fine, as long as it wasn't damaged. I watched the whole process of ash cleaning, and it was not easy.
It's easier than an online tutorial. Next time, we won't go to customer service, do it ourselves.
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Lenovo's after-sales ash cleaning is free of money.
You can also clean it up yourself, and it is estimated that it will teach you after sale.
Cleaning on the spot, quickly, and very simply.
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You don't need to spend money to get the after-sales service, and the parts should not be replaced by you, if you don't worry, you can chat while watching how he disassembles the machine? How to install the machine? By the way, you can also disassemble the machine by yourself when you come back and clean up the dust of the heat dissipation module by yourself!
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It took half an hour to clean the ashes, and definitely don't leave the computer behind.
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I use Lenovo ThinkPad myself, and I've been to Lenovo after-sales points a few times before. First things first: the Lenovo warranty is one year and is accounted for by the date on the invoice.
Second: the hardware does not consider damage to be covered by the warranty. Hardware warranty**Not necessarily, depending on your model and region, but also depends on whether you have renewed the warranty, I make a system, no renewal, more than 200.
Finally, technicians are on holiday for the New Year.
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It is when you restock, and the goods arrive in your hands to start counting the warranty time.
Most of the small stores that sell computer hardware, the goods are pressed in batches, "which means that if your first batch of goods exceeds the warranty period, then find a balance in your second batch of goods, and so on".
But you also have to communicate with the wholesaler, generally if you take a stable number of goods or a large amount, the wholesaler can extend the warranty period, "this is flexible, because the wholesaler's goods, in the manufacturer to take a batch of pressure batch".
Talking about the problem of selling after you batch the goods, you take a batch of goods, and it is impossible for the source to not be able to buy it for a year, right?
If you can't sell it for a year, then you don't need to do hardware wholesale. Generally, the warranty period for motherboards, CPUs, hard disks, graphics cards, and memory is three years, one year for power supplies, optical drives, and speakers, and half a year for mice, keyboards, cameras, and headphones.
Moreover, the sale of computer hardware before doing lead is very expensive, and the small-scale operation of the road and the price are not enough to have an advantage.
I think you still have to do market research, it is very important to choose a good source of goods, and it is equally important to grasp the variety and quantity of goods! In the past two years, the computer market has been sluggish, and the prices are very transparent.
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Hehe, ASUS is so awesome
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It must be trying to knock you off, are you sending after-sales? Or a pit?
After-sales generally do not have this problem.
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Big brands are fine, I thinkpad has changed the screen.
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Dell's is the best, and secondly, Lenovo and Asus can be considered.
Well, that's good enough.
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