What is the reason why my phone is connected to WiFi but I can t open the webpage all the time?

If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device can't, it is recommended:

1.Use the built-in browser to log in to the webpage and see if the link can be opened normally.

2.If a networking software is not available, it is recommended to check whether the function is set to prevent individual applications from using Wi-Fi. Operation:

Settings - (More Connection Settings) - Traffic Monitoring - Manage Application Traffic (Limit Application Traffic) - View Software That Can't Access the Internet - Check WLAN (Note: Some models support the function of managing application traffic).

3.If the browser and networking software are not available, it is recommended to forget the network and try to reconnect: slide down the top curtain of the screen - press and hold the WLAN icon to enter the WLAN setting interface - tap and hold the name of the wireless network - forget (forget the network Delete network), and then search for the connection again.

4.If it doesn't work, please turn off your phone and restart it.

5.Try connecting to a different wireless network.

6.If you still can't use Wi-Fi, it is recommended to back up the data (contacts, messages, **, etc.) in your phone and try to restore the machine to factory settings.

If the problem persists, it is recommended that you bring the purchase invoice, repair card, and mobile phone to a Samsung service center for inspection.

If you can't open the webpage on your phone, we recommend that you try the following steps:

1.Check whether mobile data or Wi-Fi is enabled and check whether the network connection is normal.

2.Other**Whether it can be opened, if you can't browse any web pages, try to change to another browser (it is recommended to use your own browser).

3.Open Settings - Application Manager - (All) - Find the browser used - Clear data, restart the device to try.

4.Check whether there is a new version of the phone system, back up the data and then upgrade the attempt.

If it still cannot be used, please bring the purchase invoice and warranty card to the after-sales service center for testing.

Hello, check the problem with the wifi network.

Make sure your router is connected and turned on.

Make sure your router server doesn't have a set limit. For example, if you set MAC address or IP address filtering permissions to prohibit your phone from connecting to Wi-Fi, you need to modify the relevant configuration of the router or contact the router administrator to deal with it.

After restarting the router, phone, see if the problem is fixed.

1. It is recommended to go to Settings - Application Manager - All - Internet - Clear Data to clear the default settings attempt.

2. Try to log in to a different ** test.

4. Back up the important data stored in your phone and try to reset your phone.

If the problem persists, please take your phone to a nearby service center for testing and repair.

Browser issues, or the web page you are browsing is no longer available.

Summary. Dear, there are several reasons why some web pages cannot be opened when the mobile phone is connected to wifi 1: **Maintenance or illegal is turned off.

The mobile phone is connected to wifi, and some web pages cannot be opened.

Supplement: When the mobile phone is connected to wifi, some web pages cannot be opened, or it is very slow, and restarting the router can not completely solve this problem, at this time, it may be because the router has turned on the security functions such as "Internet security protection", "firewall" and so on, after turning on this function, all Internet access needs to go through its cloud service security detection, if the security detection system is unstable or misjudged, it will seriously affect the Internet speed and even some web pages can not be opened.

Summary. Hello, wifi signal regardless of whether there is a network mobile phone and other devices can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time the user. The reason why the phone says that it is connected to the wireless network but cannot open the web page is that the router is not connected to the Internet.

You can turn on the computer to see if you can access the Internet normally, if the computer has no way to access the Internet, contact the network operator to solve it, if the computer can access the Internet normally, and there is no problem with the connection of other mobile phones, you can follow the following. 1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online. 2. Clear the WLAN data and cache, and then reconnect to the Wi-Fi to try: OriginOS FunTouch OS UI and above:

Go to Settings > Apps & Permissions > App Management -..

The mobile phone is connected to wifi, and some web pages cannot be opened.

Excuse me, but please go into more detail?

Hello, wifi signal regardless of whether there is a network mobile phone and other devices can be connected, the user can not use the network after connecting to wifi, first confirm whether your broadband line is smooth, you can check whether the indicator light of the broadband cat has LOS red light flashing, if there is a broadband failure, so the router's wifi can not use the network, at this time the user. The reason why the phone says that it is connected to the wireless network but cannot open the web page is that the router is not connected to the Internet. You can turn on the computer to see if you can access the Internet normally, if the computer has no way to access the Internet, contact the network operator to solve it, if the computer can access the Internet normally, and there is no problem with the connection of other mobile phones, you can follow the following.

1. Use a laptop or other mobile phone to connect to the router to surf the Internet, or change a routing device to try whether the Internet can go online. 2. Clear the WLAN data and cache, and then reconnect to the Wi-Fi to try: OriginOS Funtouch OS UI and above: Go to Settings - Apps & Permissions - App Management -..

Summary. There may be several reasons for being able to connect to WiFi: 1. The wireless router is connected to the central office equipment of the ISP operator and cannot access the Internet; 2. The broadband line is faulty, and the router cannot dial the central office equipment of the ISP operator, and cannot be connected; 3. The broadband DNS server cannot provide domain name resolution services for some reason, and its external phenomenon is very similar to the inability to access the Internet, which is easy to be confused as a network failure; 4. The broadband is cut off by the ISP operator due to the expiration of the tariff, and you need to go to the business hall to pay for the renewal of the contract; 5. The router is set up with IP address filtering, and the IP address obtained by the mobile phone is in the IP segment that prohibits access to the Internet; 6. The router has enabled timed dialing, and the current time is not within the time period of automatic dialing; 7. The power of the modem is turned off, and the router cannot dial the network; 8. The network cable connecting the modem and the wireless router is faulty, such as being bitten by rats or flattened by furniture or the crystal head is not in good contact, resulting in the router being unable to connect to the network.

The mobile phone is connected to wifi, and some web pages cannot be opened.

There may be several reasons for being able to connect to WiFi: 1. The wireless router is connected to the central office equipment of the ISP operator and cannot access the Internet; 2. The broadband line is faulty, and the router cannot dial the central office equipment of the ISP operator, and cannot be connected; 3. The broadband DNS server cannot provide domain name resolution services for some reason, and its external phenomenon is very similar to the inability to access the Internet, which is easy to be confused as a network failure; 4. The broadband is cut off by the ISP operator due to the expiration of the tariff, and you need to go to the business hall to pay for the renewal of the contract; 5. The router is set up with IP address filtering, and the IP address obtained by the mobile phone is in the IP segment that prohibits access to the Internet; 6. The router has enabled timed dialing, and the current time is not within the time period of automatic dialing; 7. The power of the modem is turned off, and the router cannot dial the network; 8. The network cable connecting the modem and the wireless router is faulty, such as being bitten by rats or flattened by furniture or the crystal head is not in good contact, resulting in the router being unable to connect to the network.

Fellow, I really didn't understand, I can be more specific.

There may be several reasons for being able to connect to WiFi: 1. The wireless router is connected to the central office equipment of the ISP operator and cannot access the Internet; 2. The broadband line is faulty, and the router cannot dial the central office equipment of the ISP operator, and cannot be connected; 3. The broadband DNS server cannot provide domain name resolution services for some reason, and its external phenomenon is very similar to the inability to access the Internet, which is easy to be confused as a network failure; 4. The broadband is cut off by the ISP operator due to the expiration of the tariff, and you need to go to the business hall to pay for the renewal of the contract; 5. The router is set up with IP address filtering, and the IP address obtained by the mobile phone is in the IP segment that prohibits access to the Internet; 6. The router has enabled timed dialing, and the current time is not within the time period of automatic dialing; 7. The power of the modem is turned off, and the router cannot dial the network; 8. The network cable connecting the modem and the wireless router is faulty, such as being bitten by rats or flattened by furniture or the crystal head is not in good contact, resulting in the router being unable to connect to the network.

Summary. If some software in your phone can't use wifi, it is recommended to try:1

Check if other software or browsers are working properly. 2.If only a few software cannot be used, please check whether the software has the "Mobile data network only or non-mobile data network only" setting, and cancel the setting attempt.

If you can't access the Internet even when using mobile data with the built-in software, it is recommended that you back up the data in your phone and try to restore the machine to factory settings. If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

The mobile phone is connected to wifi, and some web pages cannot be opened.

If some software in your phone can't use wifi, it is recommended to try:1Check if other software or browsers are working properly.

2.If only a few software cannot be used, please check whether the software has the "Mobile data network only or non-mobile data network only" setting, and cancel the setting attempt. 3.

If it is invalid, if this happens to the software by itself, it is recommended to uninstall and delete the software and try again. 4.If you can't access the Internet even when using mobile data with the built-in software, it is recommended that you back up the data in your phone and try to restore the machine to factory settings.

If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

Can you add, I don't quite understand it.

If some software in your phone can't use wifi, it is recommended to try:1Check if other software or browsers are working properly.

2.If only a few software cannot be used, please check whether the software has the "Mobile data network only or non-mobile data network only" setting, and cancel the setting attempt. 3.

If it is invalid, if this happens to the software by itself, it is recommended to uninstall and delete the software and try again. 4.If you can't access the Internet even when using mobile data with the built-in software, it is recommended that you back up the data in your phone and try to restore the machine to factory settings.

If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.

Hello dear Samsung users:

It is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair services

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

Comments, suggestions, complaints, please click:

1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;

2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

4. After 3-5 minutes of power off, restart the phone and try again;

5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.