Mate40Pro can t be charged when water is ingress?

Let's go to the after-sales service to see, normally it shouldn't be, after all, IP68 waterproof.

In order to reduce your losses, it is recommended that you turn off your mobile phone and bring the relevant proof of purchase to a nearby Huawei customer service center for repair. You can use the Huawei official website to find the address of a Huawei Customer Service Center near you.

Precautions after water and liquid ingress in the mobile phone:

1.Do not move or shake your phone frequently after the liquid is ingested to avoid moisture spreading inside the phone.

2.Do not blow with a hair dryer or bake at high temperatures (including microwave heating) after liquid infusion, so as to avoid liquid being blown into the phone and damage the phone by high temperatures.

3.Mobile phones are made of delicate electronic components, and there is a potential risk after liquid ingress, so please keep your phone turned off.

4.If you don't have a backup of your data, there may be a risk of data loss during repairs. After you go to the Huawei Customer Service Center, you can consult with a staff member to help you evaluate whether you can back up your data.

Hello, blow it with a hair dryer for twenty minutes and you can charge it. Note: It depends on how the phone gets into the water.

If it's seeping water, blow it for twenty minutes. If it falls into the water. That must be folded and dried before it can be used.

1. After the mobile phone enters the water, the first thing is to remove the back cover, take out the battery, SIM card, and TF card, if it is an all-in-one machine, you can force it to shut down (generally long press the power button for 10s), shake the water hard, remember not to use the mobile phone at this time (that is, turn on) regardless of whether it is good or bad. 2. If there is not much water and there are no tools around, you can not disassemble the machine at this time, use a hair dryer (remember to use cold air) to blow back and forth on the mobile phone, and do not use hot air to blow, because hot air is easy to make water vapor enter the display screen and easily leave watermarks. Don't be in a hurry to turn on the phone after drying, you can place the mobile phone on the windowsill or tuyere to dry for 7-8 hours, and be sure to wait for the water to completely dry before turning it on.

3. If there are tools around, disassembling and cleaning is the best choice, at this time, you must first unplug the touch screen, display screen, camera, on/off key, side button and other cable interfaces, remove the shield cover that can be removed, use toilet paper to absorb the visible water, and then use a hair dryer to dry, after the parts are dried, place for 2-3 hours. 4. After confirming that the water is dry, you can assemble the parts, install the battery, test the machine, first try whether all the functions are normal, such as the display screen, touch screen, call, photo, **, sensor and other functions, if you find that there is a little watermark in the display stool screen, you can not replace it, it will slowly become smaller with time until it disappears. If the functions are normal, you should pay attention to whether the mobile phone will be very hot or use for a short time during use, because the mobile phone with water is easy to leak, if these situations occur, it should be sent for repair in time.

5. If after the above series of operations, the mobile phone still does not turn on, or some functions are not normal. It should be sent for repair in time to avoid greater damage. I hope my reply can help you, if you have any follow-up questions, please feel free to ask me, I will reply to your <> as soon as possible

Summary. The Huawei Mate 40 Pro is dust and water resistant (IP68). Description:

This phone is not a professional waterproof phone, it is splash, water and dust resistant under normal use, and has been tested under controlled laboratory conditions and its effectiveness has reached IP68 under GB T 4208-2017 (Domestic) IEC 60529 (Overseas) standards. Splash, water and dust protection is not permanent, and protection may be degraded due to daily wear and tear. Do not charge your phone in a wet state; Refer to the instruction manual for cleaning and drying instructions.

Damage caused by immersion in liquids is not covered by the warranty.

Hello, the charging port can be dry.

Generally 30 minutes.

The Huawei Mate 40 Pro is dust and water resistant (IP68). Note: This mobile phone is not a professional waterproof mobile phone, it can be splash-proof, coarse rock water, and dustproof under normal use, and its effect has been tested under controlled laboratory conditions, and its effect has reached IP68 level under GB T 4208-2017 (domestic) IEC 60529 (overseas) standard.

Splash, water and dust resistance is not permanent, and protection may be degraded due to daily wear and tear. Do not charge your phone in a wet state; Refer to the instruction manual for cleaning and drying instructions. Damage caused by immersion in liquids is not covered by the warranty.

Hello dear, turn off your phone at the first time you find that the charging port of your mobile phone is flooded. If the phone is not turned off, the water droplets will flow to all parts of the phone with the current when the phone is turned on, resulting in a short circuit in the phone. 2.

The charging port of the mobile phone and the place where the mobile phone has water should be wiped clean. So that the moisture remaining on the surface of the phone will seep into the phone and cause a second damage to the phone. 3.

Place your phone in a ventilated and cool place to air dry. Do not leave the mobile phone Zen wheel in the sun or use a dryer, hair dryer, etc. to dry the wheel, otherwise the hot air may damage the parts of the mobile phone. 4.

After air drying, you can also place your phone in desiccant overnight to dehumidify your phone.

We are sorry to hear this, and in order to reduce your losses, we recommend that you deal with it as follows:

1. Please try to place your phone in a dry and ventilated place and use a paper towel to blot the water stains on the surface of your phone.

2. If the phone is turned on, press the power button to turn it off; If your phone is turned off, don't try to turn it on.

3. Please take out the SIM card and microSD card.

4. Take your phone to a Huawei customer service center as soon as possible to avoid unnecessary losses.

Precautions: 1. Do not move or shake the mobile phone frequently after entering the water, so as to avoid the spread of moisture inside the mobile phone.

2. Do not bake with a hair dryer or stove after entering the water, so as to avoid the liquid being blown into the inside of the mobile phone and damaging the mobile phone at high temperature.

3. Some mobile phones can be turned on and used normally after simple treatment, but the mobile phone is composed of precision electronic components, and there is a hidden risk after water ingress, so it is recommended not to try to turn it on.

Note: Data may be lost during after-sales repair.

Send it for after-sales repair, and let the after-sales service determine where the water has entered.