Is there a mistake with Shentong? It s too slow. Junk companies

Because of the half-discount discount on double 11**, many sellers have a large amount of shipments, and express companies have a burst of warehouses, which express delivery is the same, not only Shentong, but if you are shopping online, you have to pay attention to Alipay and other intermediaries, it will have time to pay the seller, you have to go up to extend the receipt time, to avoid some sellers just sign the delivery, and Alipay has remitted money to the seller, which will cause unnecessary trouble. We have to make sure that our interests are in our own while waiting.

After Double 1, there are too many express deliveries.

When there are too many pieces, this will happen.

Generally 3 days, 4 days at the latest. If it hasn't arrived yet, there are a few common reasons:

The shipment is damaged on the road and becomes their problem piece and needs to be dealt with by them.

Shipments are lost on the road, and there are many reasons for the loss, such as missing loads, employee theft, etc.

Weather reasons. Heavy rainfall: Causes flooding, mudslides.

Lightning: Electrical appliances are burned, causing fires that hit people.

Hail: Falling from a height of 10,000 meters and hitting a person.

Typhoon: For outdoor facilities, trees are blown down.

High winds: vehicles roll over, falling objects from high altitudes.

High temperatures: mainly for traffic, heat stroke, heat stroke.

Sandstorms: Poor visibility, accompanied by blowing sand, floating dust.

Haze: Reduced visibility and line of sight.

Heavy fog: Dense fog with insufficient visibility and traffic reduction.

Frost: Below 0 on the ground.

Cold Wave: Low temperatures below 8

Blizzard: Damage to outdoor facilities.

Icy roads: the temperature is below 0, traffic impact, pay attention to accidents.

Recently, I have also encountered such a situation, Shentong's efficiency is so low that you lose your temper, and it is useless to call customer service to complain, and you are speechless.

Shentong Express will be so slow, generally because the express road encounters traffic problems, bad weather and other reasons delayed. If the logistics information is not updated for a long time, it means that the goods are lost on the road or the outlets are not delivered. If the logistics information is not updated for three or four days, you will have to contact the express customer service to ask about the specific situation.

The main thing is because of the cheapness, as well as the disadvantages of the franchise system.

Under the Shentong franchise system, the management of the first business is loose, and the customer service cannot keep up with the user requirements. Due to the weaknesses such as low degree of direct sales and insufficient constraints on first-class merchants, Shentong has frequently encountered problems such as poor distribution quality and long delivery cycle, so it has frequently encountered complaints, and its performance has declined after customer service has fallen behind.

Secondly, although Shentong is aware of the current situation of its "lagging behind" direct sales, the speed of promoting "direct sales" is still too slow. In 2015, Shentong underwent a direct-sales transformation, but it was not until 2018 that its direct-sales transformation came to an end, and the transformation process took up to four years, which created an opportunity for opponents to catch up.

In fact, a very important reason for the lag of Shentong's direct operation is that its working capital is insufficient, and Shentong can only be powerless in the face of the large amount of funds needed for direct operation.

Shentong did not go out of business.

Shentong Express brand was founded in 1993, the company is committed to the construction and development of national brands, and constantly improve the terminal network, transit transportation network and information network three-dimensional operation system, based on the traditional fast bending Sun Rubber delivery business, fully enter the field of e-commerce, with professional services and strict quality management to promote the development of China's express industry.

After more than 20 years of development, Kaigao Shentong Express has formed a complete and smooth express delivery network across the country. As of January 2021, the company has more than 4,500 independent outlets and branches, more than 25,000 service outlets and stores, more than 300,000 employees, and nearly 10,000 new jobs every year.

Related information

Shentong Express disclosed its performance report on the evening of February 27, 2015, and the company's revenue in 2016 was 100 million yuan year-on-year; Net profit was 100 million yuan, a year-on-year increase. According to the data released by the State Post Bureau, in 2016, the business volume of national express service enterprises completed a year-on-year increase of 100 million pieces.

The business income has increased by 100 million yuan year-on-year; The company's business volume and operating income also maintained rapid growth, and the net profit increased significantly. In the first half of 2019, the company achieved a year-on-year increase in operating income of 100 million yuan; net profit fell 100 million yuan year-on-year; The net profit after deducting non-profits fell by 100 million yuan year-on-year.

The above content reference: Encyclopedia-Shentong Express.