Why did passengers beat up flight attendants?

According to Mr. Zhou, a passenger, on June 12, 2016, he departed from Taiyuan and flew to Chongqing on Hainan Airlines flight HU7041, and he purchased a first-class ticket. The plane was scheduled to take off at 1:30 p.m., and around 1 p.m., passengers boarded on time. When Mr. Zhou boarded the plane, he found that there were already two male passengers in the first class cabin, "one in his 40s and the other a young man who spoke with a Shanxi accent."

Subsequently, when checking the tickets, the flight attendant found that the two male passengers in the first class had purchased economy class tickets. The flight attendant told the two that they needed to pay for the upgrade because there was no card machine on board, so they could only pay cash. But the two refused on the grounds that they did not have enough cash and could only swipe their cards.

They said they didn't have that much cash on them, and they didn't pay the money and didn't go back to economy class. Mr. Zhou said.

After the flight attendant prompted the two to return to economy class again, the two became emotional, made insulting remarks and beat the flight attendant. A young man in economy class had tried to stop the two.

Subsequently, the flight attendant asked the captain for help, and an air police officer came to deal with it, but the air police officer was also beaten by the two. Mr. Zhou said, "They blocked the air police in their seats, and the air police officers were beaten and bleeding from their noses. ”

As a result, the aircraft, which had been taxiing, returned to its original point. After the crew called the police, the airport ** arrived at the scene to deal with it. It is understood that the two passengers did not cooperate with the work of **.

The incident caused the plane to be delayed by 2 hours. Mr. Zhou said that after returning to the plane, he noticed that the two dozen passengers, the flight attendant who had been beaten and the flight police did not get on the plane.

According to the report, Hainan Airlines has arranged for injury examination and special escort as soon as possible. At the same time, Hainan Airlines strongly condemns such acts and will apply for the inclusion of the two passengers involved in the Civil Aviation Administration of China and the China Aviation Association in accordance with the provisions of the Civil Aviation Administration of China and the China Aviation Association "Measures for the Management of Uncivilized Behavior Records of Civil Aviation Passengers"."Passenger blacklist"and will resolutely pursue their legal responsibilities in accordance with the law.

Suspected of picking quarrels and provoking trouble.

In this incident, two passengers asked for a free upgrade from economy class to first class without reasonable reason, and after being refused by the flight attendants, they arbitrarily beat the flight attendants and air flight police personnel. The possibility of causing minor injuries to two or more passengers, as well as the circumstances that meet the requirements of arbitrarily beating others in a public place, causing disorder in a public place, are suspected of constituting the crime of picking quarrels and provoking trouble.

Verdict. 1. Tian X committed the crime of picking quarrels and provoking trouble, and was sentenced to two years imprisonment (the term of imprisonment is calculated from the date on which the judgment is enforced, and where the sentence is taken into custody before the judgment is enforced, one day of detention is to be deducted from the sentence, that is, from June 13, 2016 to June 12, 2018).

2. Geng X committed the crime of picking quarrels and provoking trouble, and was sentenced to two years imprisonment (the term of imprisonment is calculated from the date on which the judgment is enforced, and where the sentence is taken into custody before the judgment is enforced, one day of detention is to be deducted from the sentence, that is, from June 13, 2016 to June 12, 2018).

3. Tian and Geng jointly and severally compensated the plaintiff in the attached civil lawsuit, Hainan Airlines Holding Co., Ltd., for various economic losses totaling RMB. It shall be paid after the entry into force of this judgment.

When you are away from home, you should follow the rules. Don't conflict in case of trouble, otherwise you will harm others and yourself.

This kind of man's unreasonable occupation of a seat on the plane should be dealt with and punished accordingly:

1.The crew should be discouraged in time. Upon detection of such behaviour, the crew should immediately dissuade the passenger and ask him to return the occupied seat, failing which further action will be taken.

If the passenger does not cooperate, the crew has the right to force a seat change or take more drastic measures if necessary.

2.Penalties shall be imposed in accordance with the airline's rules and regulations. All major airlines have strict passenger codes of conduct, and such unreasonable seat occupancy is a violation and the crew should be punished with warnings, fines or blacklisting in accordance with the company's regulations.

3.Apologize and compensate other passengers. Unreasonable seat occupancy not only affects specific passengers, but also harms the rights and interests of other passengers.

Both the airline operator and the passenger should apologize to the other affected passengers and make certain compensation according to the situation to calm the passengers' emotions and avoid the escalation of the situation.

4.It can be alarmed. If the passenger takes drastic actions against the dissuasion of the crew, or even has violent tendencies, the crew has the right to report to the police and request further action. Conduct affecting aviation safety and public order is an offence and needs to be dealt with seriously.

5.A long-term mechanism should be established. Airlines should establish a long-term mechanism to regulate passenger behavior, not only to seriously deal with and punish non-compliant passengers, but also to increase publicity efforts, and to let all passengers know the company's code of conduct before boarding, which can serve as a warning to reduce the occurrence of such incidents.

To sum up, illegal passenger behaviors such as unreasonable seat occupation require strict measures to be stopped and punished by all parties. As a service provider, airlines should establish a strict code of conduct and a long-term mechanism, and cooperate with ** to take strong measures when necessary, so as not to affect the travel experience of other passengers and maintain public order. As passengers, they should also actively cooperate with the crew and should not make unreasonable demands or take violent actions towards their work.