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Hello! Through the mobile phone settings - > Wi-Fi - > point needs to be connected to the network - > point forgot password. Then click on this network - > enter the correct password and try again (check the "Show password" option when entering the password, you can see the password you entered); If the signal is too weak (below the grid), it will not be able to connect.
Turn off the Wi-Fi switch on the taskbar of your phone, then turn Wi-Fi on again and search for the network connection.
Through the mobile phone settings - > WLAN - > point needs to connect to the ">" on the right side of the network - > whether the static IP is "on", if so, please turn off and then restart the mobile phone connection.
Try opening the static IP address and manually enter the IP address, gateway, network mask, and main domain name server. and other information, connect and test it;
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Hello! If it can't be used, it is recommended that you go to the after-sales service center to test your mobile phone, please rest assured that the technicians of the after-sales service center will properly deal with the problems encountered by your mobile phone, you can check the address of the after-sales service center in the settings of the mobile phone - more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center.
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The vivo phone can't connect to the wifi network, you can solve it by the following methods:
1. Confirm whether the wifi password entered is correct;
2. Replace another router and reconnect it to confirm whether it is a router fault or permission problem;
3. Other mobile phones can be connected to the same wifi normally, you can enter the phone settings - more settings - factory reset - restore all settings to clear all data and try. Selecting Restore All Settings will not delete the data in the phone, Clear All Data will delete all user data (such as text messages, ** numbers, notes, etc.) in the system space of the phone, and the data in the USB flash drive and SD card of the phone will not be deleted. Back up the important data in your phone before the operation.
If the problem still exists, it is recommended to send the mobile phone to the vivo after-sales service center for testing and processing, and the address of the vivo after-sales service center can be queried by entering the link webpage and selecting the province and city where it is located.
Note: You can call ** first to confirm the after-sales working hours and plan the itinerary reasonably.
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After confirming that your SIM card is not in arrears and the local network conditions are normal.
1. First of all, you need to turn on cellular data, and you can turn on cellular data in Settings - General - Network.
2. After opening, the G or E icon for Internet access needs to be displayed at the top of the screen, if it is not displayed, you can turn the phone on and off again.
3. If you still can't access the Internet, it is recommended that you restore your phone to factory settings: how to restore factory settings: enter Settings - General - Restore Factory Settings - Restore all settings, restore all settings without teasing the hidden will lose the data in the phone.
4. If you still can't access the Internet after trying the above operations, it is recommended that you upgrade your mobile phone before using Shanbi. You can upgrade through wifi**: Settings - > General - > System Upgrade - >Check for updates immediately-, according to the prompts** upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.
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All you're connecting to is unlimited signal from your router. Broadband is not linked.
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First of all, make sure that the wireless network is unblocked?
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Hello, I am very happy to answer for you, it is recommended that you use Chi Laotan laptop or other mobile phones to try to access the Internet through the router, or you change a routing device to try to see if you can surf the Internet normally, it may be that your router has set up forbidden access rights or network restrictions.
If you use other devices and other routers, but this router is connected and can't be connected, you can enter the phone into Settings > More Settings > Factory Reset - Restore All Settings to try it. If you still can't access the Internet, please send it to the after-sales service center for processing.
If you use the route without setting the password in advance, the code can be connected normally, after others encrypt later, your mobile phone is still showing the connection status, but at this time it is impossible to connect to the Internet, you need to click to forget the network and then connect, then you will be prompted to enter the password set by others.
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You just link statically, or flash your computer.
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1. Go to the "Security Settings" - "Domain Name Filtering" function in the wireless router settings to check whether there is a restriction on the network.
2. Try to change to another wireless network to see if there is this phenomenon.
Hello, it is recommended that you do not root your phone, our smartphone does not have open root access at the moment. There are two main reasons: >>>More
2. You can update the system version to optimize the system to try: click Settings - More Settings - System Upgrade - Check the update immediately, according to the prompts ** Upgrade package, click Verify and install, the phone will restart and automatically enter the upgrade mode. >>>More
Hello! If the memory of the mobile phone is insufficient, you can install the SD card to use it, it is recommended that you move the programs installed in the mobile phone to the SD card and then use them, you can go to the mobile phone settings - more settings - applications - installed to move the programs installed in the mobile phone to the SD card. If all the programs are moved and the memory is still insufficient, you need to uninstall some software that you don't use often, and then free up space before you can install other software.
Hello. We apologize for the inconvenience.
1.Please check whether the fuselage has automatic power on and off settings, the menu path is: Settings--Timer Switch-on/Off--Timer Shutdown--Check--Time Setting--Repeat Setting, if there is a suggestion to cancel the attempt; >>>More
If the mobile phone is not fully charged for a long time, you can troubleshoot it according to the following methods: 1. Make sure to use the original charger and data cable to charge the mobile phone; 2. Replace the original charger and data cable for charging, or replace the socket to try; 3. If there is no poor contact of the interface during charging, you can try to plug and unplug it again; 4. Do not run high-power software (such as games, **, etc.) for a long time when charging; 5. One-click acceleration to clean up the background running program of the mobile phone, restart the mobile phone to try; 6. If you use a mobile power bank with a small output current to charge, the charging time will also be extended, you can replace the power bank with a slightly larger output current to charge. If the problem still cannot be solved, it is recommended that the vivo customer service center comprehensively test and deal with it.