Samsung i739 can t connect and ask for a quick return

Hello: According to the description:

2 Install Windows Media Player 11 or later on your computer and connect it directly to your computer in standby mode.

Note: If your computer is an XP system and need to upgrade to SP3 and install Windows Media Player 11 or later, please turn off the antivirus software firewall when connecting. (It is recommended that you use the Windows 7 operating system).

If you still can't connect, try reinstalling the operating system.

i739 Connection to Computer Method:

Hello! According to your description, the phone KIES cannot be installed in the computer, it is recommended that you disconnect the phone from the computer and then reinstall the KIES software to try.

Hope it can help you, I wish you a pleasant stay!

The Samsung i9100 I used before sometimes didn't connect, but sometimes it was able to connect again, and I would see in a few days or restart the router and phone.

Based on your description, it is recommended that you:

1.Turn your phone and wireless devices on and off again.

2.Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3If possible, change to another router or try to connect wirelessly4

Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settings, if the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing, and the specific service center address please visit:

Hello, according to the situation you described:

There are many reasons that cause your phone to freeze or restart automatically, and it is recommended that you try the following operations to solve it:

1.It is recommended that you check under what circumstances the crash occurs, if it occurs when you are playing **, or using data to surf the Internet, it may be a problem that the mobile phone card is incompatible with the mobile phone, and it is recommended that you try to change the SIM card.

2.If you are using WiFi to surf the Internet, it is recommended that you try to connect to the network with a different router.

3.If it freezes while accessing your SD card, it is recommended that you try to change your SD card.

4.If it freezes for no reason, it is recommended that you restart your phone and press and hold the menu button in the lower left corner to enter safe mode to see if there is still a crash.

5.If you enter safe mode and there is no crash, it means that it is caused by third-party software, and we recommend that you uninstall the recently installed third-party software. Or back up your phone data (**book, text messages, **, etc.), and restore your phone to factory settings (Settings-Reset-Factory Reset).

6.If there is still a crash in the safe mode, it is recommended that you bring the three-guarantee certificate and purchase invoice to the Samsung service center for testing by professional engineers.

Samsung Service Center**:

Welcome to Samsung's Digital Services platform.

Hello Sofan.

2 Install Windows Media Player 11 or later on your computer and connect it directly to your computer in standby mode.

Note: If your computer is XP and need to upgrade to SP3 version, install Windows Media Player 11 or above, please turn off the antivirus firewall when connecting. (It is recommended that you use the Windows 7 operating system).

If you still can't connect successfully, please try to reinstall the operating system.