How to get compensation for missed flights How to get compensation for flight delays

If it is due to airport management or attributable to the airport, you can claim compensation from the airline for the actual loss caused by the no-show.

If the flight is caused by other reasons, it cannot be attributed to the airline, such as force majeure such as air currents encountered during the flight, the airport can be exempted from liability.

Most airlines will try to make up for it.

But Xiao En Xiaohui is difficult to compensate for the loss of time.

When I often fly to Macau, I wait more than 10 hours before I can take off.

It's really hot. I hope that the relevant departments will pay attention to it.

and relative compensation.

At present, there are no specific provisions in the law on the issue of compensation for aircraft delays, and there is no corresponding precedent. So you ask for compensation, which is in fact very difficult to get.

Delay insurance pays for flight delays, and the amount of compensation and the delay time vary from one insurance company to another, mainly in the form of compensation. At present, most insurance companies sell flight delay insurance, the most common regulations are that if the flight is delayed for 3 hours or the flight is cancelled, Yanzhong Shout can get 200 yuan, 300 yuan for 4 hours of delay, 400 yuan for more than 6 hours, and no more than 600 yuan.

If there is a delay of more than 4 hours, a place to rest should be arranged, and a discount on ticket purchases, mileage equivalent compensation or cash compensation should also be provided. Usually the delay period is between 4 and 8 hours, a discount of 300 yuan, mileage or other equivalent compensation, or 200 yuan of compensation, and a delay period of 8 hours, a discount of 450 yuan, mileage or other equivalent compensation of other means, or 300 yuan of compensation.

2. Non-carrier town or clan reasons. In the event of a delay due to weather, emergencies, air traffic control, security, passenger or public safety, etc., the airline will not compensate for the delay caused by the fault of the carrier, i.e., the airline, because none of these reasons are caused by the fault of the carrier, i.e. the airline.

Legal basis: Civil Aviation Law of the People's Republic of China

Article 95 Public air transport enterprises shall take effective measures to improve the quality of transport services based on the principle of ensuring flight safety and normal flights and providing good services.

Public air transport enterprises shall educate and require their employees to strictly perform their duties, and conscientiously do a good job in all services for passenger and cargo transportation with a civilized, courteous, warm and thoughtful service attitude.

If a passenger flight is delayed, the relevant situation shall be notified in a timely manner at the airport.

Article 126 The carrier shall be liable for any loss caused by delay in air transportation of passengers, baggage or cargo; However, the carrier shall not be liable if it proves that it or its employees or persons have taken all necessary measures in order to avoid the occurrence of losses or that it is impossible to take such measures.

If the delay is more than 4 hours, a place to rest will be arranged, and a discount on ticket purchases, mileage equivalent compensation, or cash compensation will also be provided. At present, some airlines implement flight delays of more than 4 hours and arrange rest places; If the trip is made within 4-8 hours (including 8 hours) after the departure time of the original scheduled flight, in addition to the rest area, the passenger shall be provided with a discount on ticket purchases worth 300 450 yuan, the mileage of the reed fuel or other equivalent compensation, or 200 yuan (there are also direct compensation of 300 400 yuan); If the trip takes place after 8 hours, in addition to arranging a rest area, passengers will be provided with a discount on ticket purchases, mileage or other equivalent compensation in other ways, or directly compensate 300 450 yuan. If the flight is delayed or cancelled due to reasons attributable to the carrier, the airline shall bear the cost of refund, change or booking of the ticket.

Carrier Service and Compensation Specifications for Flights with Abnormal Air Transport Service Quality (for Trial Implementation) stipulates that passengers shall be provided with meals in a timely manner for flights that are delayed within 1 hour to 4 hours (including 4 hours) due to flight delays caused by carriers. Passengers who travel within 4 hours to 8 hours (inclusive) of the departure time of the original booked flight shall also be provided with a ticket purchase discount, mileage or other equivalent compensation worth 300 RMB, or RMB 200. If the trip takes place after 8 hours, the passenger will be offered a discount of 450 yuan, mileage or other equivalent compensation, or 300 yuan.

The flight delay time caused by the passenger's refusal to board or disembark shall not be included in the cumulative delay time caused by the carrier.

If the plane is delayed for more than 4 hours, you can claim compensation. Airlines include flight delay standards for their own reasons, one is a delay of more than 4 hours and less than 8 hours, and the other is a delay of more than 8 hours. If the flight is delayed for 4 to 8 hours, the compensation shall be 100-200 yuan.

If the flight is delayed for more than 8 hours, the airline's compensation amount will be increased accordingly, but the total compensation amount shall not exceed 200 yuan. The general conditions of carriage of the domestic carrier shall include whether compensation shall be made for flight delays, and if compensation is given, the conditions, standards and methods of compensation shall be specified.

[Legal basis].

Provisions on the Administration of Flight Normality》 Article 17 The carrier shall formulate and publish the general conditions of carriage, clarify the content of passenger services after flight departure delay and cancellation, and clearly inform passengers in the process of ticket purchase. The domestic carrier's general conditions of carriage shall include whether or not to compensate for flight delays; If compensation is given, the conditions, standards, and methods of compensation shall be clarified.

Refer to Article 23 of the Insurance Law After receiving the request for compensation or payment of insurance money from the insured or beneficiary, the insurer shall make an assessment in a timely manner; Where the circumstances are complicated, an approval shall be made within 30 days, unless otherwise agreed in the contract. The insurer shall notify the insured or beneficiary of the verification results; For those who are liable for insurance, the obligation to compensate or pay insurance money shall be fulfilled within 10 days after reaching an agreement with the insured or beneficiary to compensate or pay insurance money. If the insurance contract stipulates the time limit for compensation or payment of insurance money, the insurer shall perform the obligation of compensation or payment of insurance money in accordance with the agreement.

Legal Analysis: Under normal circumstances, if the flight is delayed for more than 4 hours, the airline should compensate the passenger. Airlines will compensate passengers according to the actual situation of flight delays of 4 hours or more but not more than 8 hours and delays of 8 hours or more.

Legal basis: Article 126 of the Civil Aviation Law of the People's Republic of China The carrier shall be liable for the loss of passengers, baggage or cargo caused by delay in air transportation; provided, however, that the carrier shall not be liable if it proves that it or its servants or persons may have taken all necessary measures or that it was impossible to take such measures in order to avoid the occurrence of the loss.

Legal Analysis: Normally, if the flight is delayed for more than 4 hours, the airline should compensate the passengers. According to the actual situation of the flight delay of 4 hours (inclusive) but not more than 8 hours, and the delay of 8 hours (inclusive) or more, the airline will provide economic compensation to the passengers.

Legal basis: Article 120 of the Civil Aviation Law of the People's Republic of China stipulates that the carrier shall be liable for the loss of passengers, baggage or cargo caused by delay in air transportation; However, if the carrier proves that it or its employees or persons have taken all necessary measures in order to avoid the occurrence of losses, or it is impossible to take such measures, it shall not be liable.

Legal analysis: 1. If the flight is delayed or cancelled at the place of departure due to weather, emergencies, air traffic control, security checks, passengers and other non-carrier reasons, the carrier shall assist the passenger in arranging meals and accommodation, and the cost shall be borne by the company. 2. According to the "Regulations", passengers can enjoy free meals or accommodation only if the flight is delayed or cancelled at the place of departure due to the carrier's own reasons

1) If the flight is delayed or cancelled at the place of departure due to the airline's own reasons, including aircraft maintenance, flight deployment, crew, etc., the airline shall provide passengers with meals or accommodation services. (2) In the event that a domestic flight is delayed or cancelled at a stopover, the carrier shall provide meals or accommodation services to the stopover passengers for any reason. (3) In the event of a diversion of a domestic flight, the carrier shall, for any reason, provide meals or accommodation services to the diverted passengers.

Those who fail to provide accommodation services for passengers in accordance with regulations shall be fined between 40,000 and 60,000 yuan.

Legal basis: Article 57 of the Rules of the People's Republic of China for the Domestic Carriage of Passengers and Baggage by Civil Aviation If the flight is delayed or cancelled at the place of departure due to aircraft maintenance, flight deployment, business, crew and other reasons, the carrier shall provide the passenger with meals or accommodation and other services.

Article 58 of the Rules of the People's Republic of China for the Domestic Carriage of Passengers and Baggage by Civil Air Article If a flight is delayed or cancelled at the place of departure due to weather, emergencies, air traffic control, security checks, passengers, etc., the carrier shall assist the passenger in arranging meals and accommodation, and the passenger shall pay for the delay or cancellation at his/her own expense.