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Enter this link, click "Service" - search for your phone model in the search box, then select the model, click on the resource ** - firmware upgrade for the **ROM package. This is the tutorial, you can take a look. Instructions for firmware upgrades.
Please remember to back up your important information before upgrading) If it still doesn't work, you can go to the after-sales service center to test and deal with it. After-sales service center address **Query in the settings - more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center.
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If you suspect that your computer is poisoned, it is recommended that you install Rising Antivirus v16+ and upgrade to the latest virus database, restart your computer and press the F8 key to select the safe mode to scan and kill the virus
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Hello:In this case, you can use Tencent PC Manager's app treasure to disinfect your mobile phone,Connect your phone to the computer,Then open Tencent PC Manager's app treasure,Then use the antivirus function of App Treasure to disinfect your mobile phone,Restart your phone after killing the virus to try it,You can click here**The latest version of Tencent PC Manager: Tencent PC Manager**.
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Ways to get back disappeared third-party software icons:
1. Confirm whether to enter the guest mode Child mode, if you enter, exit and enter the mobile phone as a manager (you need to enter the corresponding unlock password).
3. Confirm that the icon is hidden by the setting of the pick-and-stop grinding.
View in Settings - Fingerprint & Password Fingerprint, Face & Chundou Password - Privacy & App Encryption - App Hidden;
4. Clear desktop data
Go to Phone Settings -- More Settings -- App Management Apps -- (More) -- Show System Processes All, find "vivo desktop standby desktop" in the program list, click to enter the program and select Clear Data, and then return to the desktop.
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If the vivoy613 app disappears, you can try to reinstall the app. First, open your phone's settings and select "App Management" or "App Store". Then enter the name spine judgment of vivoy613 in the search bar, you can find this app and reinstall it. If you still can't find this app, you can also try to install it on the web** Dusty Imitation of its apk file.
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We recommend that you try the following:
1. You can try to press and hold the power button for more than 15 seconds to see if the phone can turn on normally.
2. You can press and hold the power button and the volume up button to enter recovery mode and perform double clearing operation: select wipe data factory reset to erase all data Restore factory settings (Chinese recovery selects clear data), wait for the interface to jump, and then select reboot system now to restart the phone.
3. You can ** firmware upgrade package to SD card, fill in the mobile phone model on vivo official website - service, search ** firmware upgrade package corresponding to mobile phone model, ** do not decompress after good, copy and paste directly to the root directory of SD card, and then go to vivo official website - community - section to search for "vivo mobile phone Chinese (or English) recovery operation guide", follow the tutorial in the post.
If the above methods still cannot be turned on, it is recommended that you go to the after-sales service center for testing and processing, and go to the vivo official website - service - service network query - select the province and city - check the local after-sales service center.
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Hello! It is recommended that you press and hold the power button for 10 seconds to try it, no, press and hold the power button + volume up button at the same time to enter recovery mode, press reboot system now and restart the phone immediately, if it still doesn't work, you can go to the after-sales service center to detect and deal with it. After-sales service center address **You can go to vivo official** to check the after-sales service center address:
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Does it mean that it can't be turned on, please press and hold the power button for more than ten seconds to force restart and try, if it still doesn't work, it is recommended to double clear the phone, double clear will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select wipe data factory reset, and wait for the interface to jump into and click yes, after completion, return to the original interface, press reboot system now Restart your phone immediately.
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It must have failed due to a mistake in the flashing step, so re-flash it according to the steps below.
4.Then click "Start", then connect the phone to the computer, and then wait for the automatic flash, the green circle will appear to indicate that it is successful.
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Hello, what is the status of your mobile phone after the failure, and can it be used normally?
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Hello! The upgrade progress bar is halfway through and doesn't go.
The user has rooted the phone, deleted certain system applications, or changed system files.
After upgrading, it stays on the robot landing interface, but the upgrade is successful.
If there is a problem with recovery defects or system defects, and there is a problem with the non-upgrade package, you only need to select Reboot System Now to restart the phone or press and hold the power button to force a restart.
After upgrading, it has been stuck in the vivo interface and cannot be turned on.
It is possible that the upgrade caused a data error, and you need to re-enter the recovery mode to erase all the data, and select Wipe Data Factory Reset
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According to the situation of your phone, it is recommended to try the following methods to solve it first:
1. Press the volume down button to select Reboot System Now, and press Power on and Off to confirm to see if the phone can be turned on normally.
2. Press the volume down button to select Wipe Data Factory Reset Press Power on and off to confirm, wait for the interface to jump, then press the volume down button to select Reboot System Now and press the ON key to confirm.
3. Use the card reader to connect to the computer, and then search for the firmware package of the corresponding model to the SD card, then install the SD card to the mobile phone and press the volume reduction button to select Apply update from external SDCARD Press the ON key to confirm, then press the volume down button to select the firmware package of ** and press the power on and off button to confirm, and after the upgrade progress bar is finished, press the volume down button to select Reboot System Now and press the ON key to confirm.
If you still can't turn on the phone normally after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official website - service - service outlets to check the nearest after-sales address and contact**.
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