The laptop won t shut down, what should I do?

What should I do if my laptop can't be turned off:

1. The first thing we should think of is viruses and Trojan horses, as the eternal enemy of the computer, it naturally becomes our primary object of suspicion, there are many kinds of computer viruses, many of which cause some viruses to cause the computer to not shut down, if the computer can not be shut down due to such viruses, we only need to check and kill these viruses, we can enter the safe mode through cold start to kill the virus, the effect will be better.

2. In addition to viruses, damage to sound files may also lead to failure to shut down. We will hear the shutdown sound when we shut down, this is the audio file configured by the Windows system itself, if this file is corrupted, we may not be able to perform the normal shutdown operation.

3. If the sound causes the phone to be shut down, we can reinstall the sound file or cancel the sound of the shutdown. Here's how to do it: first we open the control panel, find the sound option (it may be different depending on the system), then click on Sound & Audio Devices, and then click on the Sound tab.

4. Then find the program event, find the "exit windows" event in the drop-down box, see if the sound file required for shutdown exists, if it does not exist, we can copy one into it, or set the shutdown sound to none (after testing, deleting the shutdown sound file under XP does not affect the shutdown operation, the system will automatically set it to none, and other operating systems are unknown).

5. If some software is running when the shutdown is running, it will also cause the shutdown operation to be unable to be completed. We right-click on the start bar, then click on Task Manager, and then proceed to find all non-system processes and close the operation, if there is no username option, you can click on View, select the column, and check the username.

6. In addition to the software, the virtual machine will also cause the situation that it cannot be shut down. If the virtual machine is turned on and the system cannot shut down, the system will prompt (as shown in the figure below), at this time, we only need to shut down the virtual machine and then perform the shutdown operation again.

7. Of course, in addition to the above reasons, there are other reasons that may cause the computer to fail to shut down, if you don't know the reason, it is better to send it to a professional repair shop.

Notes:

Some viruses may be a bit stubborn, and we can use a special killing tool to detect and kill them.

If your computer can't shut down because of software and virtual machine running, if it's something else, it's a good idea to see if it's the reason why you can't shut down.

Dear, glad to answer for you.

The failure of the laptop to shut down normally is the reason why it has been damaged by a Trojan virus. The typical virus is a kidnapping Trojan, a new type of highly destructive Trojan. Unlike traditional viruses, it starts with kidnapping the registry of system files, causing the computer shutdown button to disappear.

The Windows sound file is corrupted and cannot be closed. Incorrect CMOS settings can cause the computer to fail to shut down properly. The advanced power management features on your computer can also cause shutdown crashes or black screen issues.

1.In the case that the laptop cannot be turned off, if it is forcibly shut down, it will not solve the problem. Even if the problem is solved this time, it may still happen next time.

Generally speaking, laptops cannot be turned off because viruses have invaded the middle of the laptop. This virus is a relatively destructive virus. Generally, the shutdown of the computer is affected by the system's file registry.

2.For specific settings, please refer to your motherboard's manual. If you really don't know the settings, it is recommended that you directly restore the factory default settings.

You can** a sonic shutdown software. It's also a smart memory organizer that allows you to quickly and normally shut down your computer without causing any harm to your computer. If it still doesn't work, it is recommended that you reinstall the system.

3.If you are not sure if the sound file is corrupted, we can check if the file is corrupted through the control panel. If it is corrupted, then we can help in recovering the sound file by restoring it in a backup.

The problem that the laptop won't shut down properly can be solved. Open the Control Panel, select Advanced Power Management, and then select Enable Power Management. The purpose of this is to check if there is a problem with the advanced power management.

If there is a problem with advanced power management, then we can only ask a professional to help us solve it. The above is the answer to the question of why the laptop does not turn off normally.