Samsung 9300 mobile phone total card, need to remove the battery to restart, what should I do?

Hello: According to your description, the appearance of a smartphone malfunction can be affected by a lot of factors. For example, third-party software conflicts, viruses, excessive cache usage, hardware and other problems will cause crashes.

It is recommended that you:1If an external SD card is inserted into the body, take it out for testing. Eliminate frequent crashes caused by poor performance of SD card.

3.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.

For the i9300's simulation operation guide, please click on the link below. Teach you step-by-step practical tips to get the most out of your device.

There are too many apps installed, and it is recommended to delete redundant idle apps.

Hello and welcome to the Samsung Digital Services platform.

Hello: Depending on the situation you described, you can try the following:

1.Charge with a cable charge for a while and try to turn it on, or replace a phone battery of the same model.

2.Take out the SIM card and SD card at the same time and try to power on again.

3.If the issue persists, it may also be related to third-party software that you have installed yourself**. When you see the "Samsung" logo icon when you reboot the device, press and hold the [Menu Key] (left touch sensitive button) until the word "Safe Mode" appears in the lower left corner of the screen, then let go, enter the settings and uninstall some self-** apps, then turn off the computer and try to restart it.

4.If you still can't turn on the computer after uninstalling the app, you can follow the above methods to enter the "safe mode" and back up your data (for example: contacts, text messages, **, etc.) and restore the factory settings.

5.If you can't enter the safe mode and can't turn it on, it is recommended that you bring the mobile phone three packs of vouchers, and send the mobile phone to the nearest Samsung service center with a stool for inspection and maintenance

Hello dear Samsung users:

Try to enter safe mode: Press and hold the menu button in the lower left corner when the Samsung logo appears when the phone is turned on until you enter the safe mode (there is the word "safe mode" in the lower left corner of the phone screen after entering), if you can enter, try to back up important data and restore it to factory settings.

If you cannot enter safe mode, it is recommended that you send your mobile phone to your nearest after-sales service center for testing and repair.

Samsung i9300 phone appears to restart automatically, recommended:

1.Some machine batteries are removable, it is recommended to remove the battery, use a cotton swab to clean the battery contacts and the contact points where the phone connects to the battery. Then plug the battery back into your phone.

2.Uninstall and delete recently installed software to rule out whether it is caused by software incompatibility.

3.Try replacing it with another original battery.

4.If there is an external SD card in the mobile phone, it is recommended to temporarily remove the SD card to see if the same situation occurs.

5.Back up your data (contacts, text messages, **, etc.) and try after a factory reset.

6.Check your phone for firmware prompts. If so, please upgrade your phone to the latest version.

If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for inspection by a professional engineer.

Hello: I suggest you try the following:

1. Replace a mobile phone battery of the same model for testing.

2. Take out the SIM card and SD card at the same time, and then press the power button for more than 10 seconds to test whether it can be turned on.

3. Take out the battery, charge the battery with universal charge for about 30 minutes, put it in the mobile phone, and test whether it can be turned on normally.

4. If the problem still exists, please bring your mobile phone, purchase invoice, and three-pack voucher to the Samsung service center for professional testing of your mobile phone. The specific situation is subject to customer service testing. Service Center Inquiries**:

Hello and welcome to the Samsung Digital Services platform.