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If you forget your vivo password, if your vivo account has a password or email address, and the mobile phone number bound to vivo is still in use, you can try the following methods:
1. You can enter the vivo official website - click the login icon in the upper right corner - click forgot password - enter the vivo account number - retrieve the account password through the mobile phone number, email address or password.
2. If you forget the password and email address, you can go to the official website of vivo to consult the manual customer service for appeal, or bring your mobile phone to the local vivo customer service center for processing.
If you forget the lock screen password, you can try to enter the wrong password five times, reset the password through the password question, if the password problem has been forgotten, you can bring the ID card, purchase invoice to the customer service center for processing. (Some models use FBE encryption mode, and if you forget the lock screen password, you can only bring your mobile phone to the customer service center to deal with it).
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If you are using a vivo mobile phone, the method of retrieving the vivo account password is as follows:
1. If the mobile phone number and email bound to the vivo account can still be used or remember the answer to the password protection question, please enter the login interface of the vivo official website first.
Click "Forgot Password", enter "Bound Mobile Phone Number", and then click Next, "How to retrieve password: Retrieve by binding mobile phone number, Retrieve through bound email address, and retrieve through password problem" will appear"Retrieve by binding your mobile phone" and then follow the prompts to retrieve the password.
2. If your vivo account is bound to an emergency contact, you can try to reset your password by using the following methods:
1. In the mobile phone settings - account center (login interface) - account password login registration --- forgot password - enter any of the "bound mobile phone number, email and vivo number" to submit - retrieve through emergency contacts - you can reset the password after verification.
2. Open this link on your computer.
In the upper right corner, personal center--login--account password login--forgot password--enter any of the "bound mobile phone number, email and vivo number" to submit--retrieve through emergency contacts After passing the verification, you can reset the password.
3. If the vivo account cannot be self-retrieved according to the above methods, you need to reset the password through the account appeal. Please follow this link.
Select "Forgot the security issue" or "Deactivate the email address, bind the email address instead" as the reason for the appeal, and then fill in the relevant information to appeal the account according to the prompts.
Vivo customer service center address inquiry method: enter vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the customer service center address. , in advance, consult the staff of the center, ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the center.
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How to retrieve the password of the vivo account:
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