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Very easy to deal with
First of all, you need to make sure that your Rising is genuine and has a real serial number. If you don't meet these two conditions, don't look down and don't waste your time. If so, go on to look at Sa.
First install your Rising software (no matter what version it is, install it first) you click on the smart upgrade, and then the system will automatically pop up a web leaf, which has the Rising antivirus installation package**and update package**. There are also Rising Firewall installation packages** and patch packages**.
You click on the installation package**, then enter the serial number, and then go all the way to the next step, and it's OK! Generally speaking, after you have placed the installation package, you need to uninstall the original Rising Antivirus, and then you can install the installation package of the first place. After installing the installation package, my experience is that I don't need the patch package, because after I install the installation package, Rising can automatically upgrade to the latest version.
The installation of Rising Firewall is the same thing!
If it's not detailed enough, then contact.
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If the Rising installed on your machine is genuine, open the Rising interface and click the smart upgrade button directly (provided that the correct serial number and ID number were entered during installation at that time), if the ID number does not match the installed version, then the installed is not genuine. If it is not genuine, go to the Internet to search for the latest version of the Rising upgrade package, ** down all the way and click the next step to install!
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1.First of all, confirm that your network is unblocked, and check if you can log in to Rising**;
2.Open the main antivirus software program, select Settings - Network Settings, choose according to your own Internet access method, and select the first option for broadband and LAN users.
One or two items can be used, and you can choose to pass the **server item through the **server;
3.Exit all firewalls on the machine, including Rising Personal Firewall, Windows Firewall, and other firewalls, to see if they can be upgraded;
4.Use the [Advanced Tools] > System Repair function of Card Security Assistant to repair it;
5.Click Start Running, enter %temp%, delete all the files under temp as much as possible, and then try to upgrade;
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Is there a message when upgrading? Wouldn't it work to upgrade manually? You can change the version and see if there is any software that conflicts with Rising, or if Rising with the same serial number is installed on multiple machines, which will cause upgrade conflicts.
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It is recommended that LZ try to fix it with the card assistant, and it is possible that LZ gave this account to other people to use, so it was restricted, resulting in no upgrade.
We apologize for the inconvenience.
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