The dell notebook optical drive does not read the disc, put it in, the disc light flashes a few time

The disc drive is picked.,My Toshiba is too.,Some disks have to be restarted to take them out.,Strive for a new one.,But it's not easy.。

The first time I took it, the after-sales service said normal, don't repair it for me, and said that it was a problem with the motherboard BIOS, and said that it was upgraded for me, and the reading speed was very fast,. Anyone with a bit of common sense knows that this is very unlikely, so I don't accept it.

The second time, I took N new CDs that I couldn't read, and he said that he was testing this and that, and it took me more than ten days to change the CD-ROM drive, and I only got the machine a few days before the Chinese New Year.

The model of my optical drive is HL-DT-ST GT20N, which is rarely used, and I have engraved two disks before the problem, and the number of disk readings does not exceed 20 times. Look at the time of purchase, yours won't be the same (——

The machine I bought back from 6500 (M500 series) has all kinds of unpleasantness, touch keys, drives, fingerprint recognition and other failures, all kinds of errors! (I asked myself that my computer knowledge is not too bad, and I basically made my classmates' books).

It's still easy to use my previous HP, and I'll know after comparing it, and I don't want to buy Toshiba in the future, and I regret it.

Yours can get to the repair point, it shouldn't be out of warranty, so you have to change it quickly, remember to bring your own dribbling. It is said that Dell's optical drive and hard drive are relatively easy, but it depends on your after-sales service.

Good luck!

Hello, in this case, it is recommended that you can use the disc that came with the factory to put it in to see if it is readable.

If it does, it could be that there is something wrong with the disc you bought.

If it can't, then you can judge that there is a problem with the optical drive.

Recognize the notebook CD-ROM drive! It's all that kind of mouth, it's easy to hang!

1.You can try it in the BIOS, if there is the same problem, it should be the hardware problem of the optical drive.

2.If there is no problem in the BIOS, you can turn on the computer and press F8 to enter the safe mode to see, if there is no problem in the safe mode, then it may have something to do with the boot loading project.

In the past, there was a problem that Haojie Jieba may cause the optical drive to pop up automatically.

Refer to the software troubleshooting method steps:

Continuously click the F8 button to display the advanced configuration menu of the system when the power is turned on.

1.Try to get into the last correct configuration, if you can then be fine.

If not, try the following:

2.Try entering safe mode.

3.If you enter safe mode, there is no problem.

Click"Get started"--Run"-- Enter it inside"msconfig"Open"System Configuration Utility"

Click on the far right inside"Launch"Then click"Disable all"and then apply OK. Restart your computer (this action is to disable the startup add-on after Windows starts).

If so, it should be a matter of starting the project.

4.In safe mode, you can also select --Start -- Programs --- Accessories--- System Tools -- System Restore -- Restore to the restore point at no problem, remember that the system restore in safe mode cannot be undone.

The premise of doing this is that it is open and a little.

In this case, it is recommended that you go to a more regular Dell Chinese mainland maintenance service network to overhaul and see, not a professional's misoperation is likely to damage the computer, the nearest Dell Chinese mainland maintenance service network can be found on the following ** web page.

For example, it is related to the system being infected with viruses, hardware resource conflicts, motherboard driver installation errors, etc. It can also be related to the wrong BIOS settings of the motherboard, improper installation of the optical drive, or faulty optical drive itself.

It is recommended that you first pay attention to whether the optical drive is detected during the POST, and then install the driver of the optical drive under the DOS to see if it can be recognized. If it can be identified, it means that there is no problem with the installation of the optical drive and hardware, and you should focus on checking whether the system is infected with viruses or resource conflicts, and whether the motherboard driver is installed normally.

Sometimes this problem will suddenly get better, it may be caused by loose joints and poor contact.

In addition, there is a small hole in the optical drive of the notebook, if it just can't pop out, take a small stick and poke it, and the optical drive will pop out.

Hello: The following methods are for your reference:

1. You can go to the official to check and update the graphics card driver, etc., and the driver is updated to the latest.

Dell is officially driven.

2. Optimize the machine with optimization software. Try to reduce the number of boot startup items.

3. Clean up the machine, especially the dust, to improve the heat dissipation capacity.

If the above methods do not work, it is recommended that you contact the after-sales engineer for your maintenance.

You can also call Dell's after-sales service** for consultation: fixed** dial 800-858-2969; Call 400-886-8610 from your cell

Dell Workshop Tracking** for you

1. Try to change to other CDs, 2. Can I open the CD-ROM drive in my computer to view the contents inside.

3. If the optical drive is not used for a long time, it will also cause the aging of the laser head.